Nokia / N78 — left side of ringer is not working | |
sir i am fed up from nokia phones and nokia care people in ludhiana. i have bought new niokia n78 after a month the left side ringer stop working . ireached the nokia care krishna mandir branch model town and tell them about the problem they told me you set will be forwarded to chandigarh for repairs and it will take 15 days and one mont is almost over and told me to wait for more couple of weeks...what is this bull .. my phone model is Nokia N78 and job sheet number is[protected]/080913/36... kindly do take some action and replace my phone... one when ever you will try their landline it will be busy all the time... thanks Was this information helpful? | |
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Nokia / N78 — Response during repair of handset
JS: [protected]/100730/14 date: 30.07.2010scheduled delivery date: 17.08.2010
Sir,
I gave my N78 Mobile handset to M/s Alpha Electronics, Tuticorin to ATTEND not working complaint. Initially it was told it will be repaired at Rs. 300/- and later they made estimate to Rs. 4500/- and I was not intimated about this revised estimate and delivery schedule, eventhough they have collected my contact phone number. They intimated about increased estimate, only after I contacted them. They are also not interested to give satisfactory information about possible causes of repair. They also did not bother to collect information about usage of phone to get to nature of fault. PLEASE TELL THEM IF THEY DO NOT WANT TO CONTACT, LET THEM NOT COLLECT CONTACT PHONE NUMBER IN THEIR JOB SHEET.
EVENAFTER THE DELIVERY DATE THEY HAVE NOT BOTHERED TO CONTACT ME EITHER BY PHONE OR BY POST ABOUT THE STATUS OF REPAIR PROGRESS. When checked in net address www.namscareonline.com, it was only having information that "sent to L3". What is L3, I do not understand. Net interaction is not customer friendly. My SMS query to 55555 is still to be answered.
I never expected such a service from a Japanese reputed company.
For your kind information, please let me know, whether the phone will be damaged if we take frequent photos from Television from close ranges or continuous charging the battery evenafter the battery full charger. Charger used is supplied with the handset. My mail address is [protected]@indiatimes.com.
N. Krishnakumar
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Nokia/N78 — Faulty & cheap quality product
Hi,I buy Nokia N78 form Indore. The Speakers of Phone Stop fnctioning in a month. The phone also hangs as times. when reported to nokia care They people just dont help you. they are issuing me a dead claim foe just a month old product.
What should i do now??