Nokia — replacement

i purchase nokia 2630 but is is not properly work i hase been service four time - but not work properly my cell

To,

Senoir Management Customer Care Nokia,
India

Dear Sir,

i have deposit my nokia mobile n-91 on 9AUG.2008 at NARESH COMMUNICATION, SHP NO.3, 4 AGGARWAL DHARAMSHALA, CHAWLA COLONY BALLABGARH of esn no [protected], which have automatic swicth off, data currupt & hanging problem. The nokia care give my mobile after a long period of 2 months . they returm me a n-73 mobile on exchange of n-91, which is also have display blank problem & 360 hours used . i return this to that centre on this condition . sir please help me

Unfortunately nokia coustomer
ravinder kumar
adarsh colony, behind bansal hospital gali no.7, ward no.7,
palwal(121102)
[protected]

I bought a Nokia 5610 red color on May 11 2008. From the day one i was facing a memory card sensing problem. I gave it to Nokia service centre and they didnt repaired the phone and gave it back to me after 15 days. Then i submitted the phone to higher Nokia service centre in Mount Road chennai, where in they said it is un repairable and they have sent for replacement.
Now after 15 days when i went for getting teh replaced phone they are giving a blue color 5610 phone which i didnt like. I said i have given them red one and i want the same red color new phone. I didnt got the replaced phone.
The manager is now saying that only blue one available and you have to get that only. Service given by them is a worst one and they are not behaving properly to teh customer.
Kindly please do the needful in getting me a new red color 5610 phone.

To,

Senoir Management Customer Care Nokia,
India

Dear Sir,
I purchasedNokia-3110c from bigbazar, Abids,
having the serial number:[protected]
the Mobile speaker i not working. I request you give me the details to whom to contact. what is the procedure to get replacemen. i am thankful to you for proving this best service

Thanks & Regards
SHAIK ALI
[protected]

Nokia — memory card eplace ment

i have same problem.i puchase nokia 5800 2months before.last month my mobile 8GB micoSD memory card corrupted.wendor redirected 2 nokia care near sathyam theater(the same service center). then i went to the Nokia Care Centre, they took the memoy card and said it will take 12-15 days to replace. After 15 days I called them they said it will take another 2 days...another 2 days...another 2 days... I do not know what will happen to my memory card.
i want to meet manager to ask my memory card status.but they are not allowed 2 meet manager.they give one number 2 contact manager.but its not work.every time redirected to voice mail.
i have nokia 5800 3G mobile.i can activate my mobile gprs settings.i can paid gprs rate cutter too.but i cant able to use my 5800 functionality.i can make incoming, outgoing calls only.coz i dont have external memory.intenal memory have only 70 mb.for the past 20 days, i can use my nokia 5800 like 3110.
any solution?plz guide me, how to get back my 8GB memory card?any head office to complaint about this customer care?can i get proper answer, if i send my complaint via register post(with self adressed acknowledgement) .

nokia care deatails,
ROCKY AGENCIES,
NEW NO:32, OLD NO:10, THIRU VI KA ROAD,

ROYAPETTAH,
CHENNAI-14

ASC :312_465550
CONTACT NUMBER:[protected]
EMAIL: [protected]@nokiacareindia.com


my jobsheet deatails,
Job Sheet Number:[protected]/090528/37 date:28/may/09

To
The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia E75 set / IMEI no. [protected]

Dear Sir,
Nokia Guyzz,

I had given my handset to get repiared from its problems Job Sheet no. is[protected]/100316/18
I had told a problem for BAD TRNSMISSON Pixel Missing in display..
tht problem is not been solved yet.i had given this handset in Nokia Care 5 times for the same problem..
Product Quality is the major problem which i am facing with Nokia Handset, and sincerely believe Nokia handset
QA team do not exits.
replacement
I m Really FadUp. from Nokia...
With No Thanksss.
[protected]

Sir

I have purchased NOKIA 5130 expressmusic mobile from local dealer M/s
Jasmine, Alkapuri, Baroda.
Just after 5-6 days, the mobile stopped working. I had contact M/s
Jasmine but they refuse to attend to the complain.
Are your dealers are meant just to sale the product and not to provide
any back up service?

Thereafer I contacted your Nokia Care centre M/s Mania. They have
checked up and told me that the instrument will have to be sent to the
Company and it will take fiften days to get it repaired.

I request you to kindly provide a replacement as it seems the piece
has a manufacturing defect.

Thanks

I have recently purchased a Nokia C2-03 mobile phone with the touch screen and a key pad model on 08/13/2011. I started using the phone on 08/14/2011 and on 08/16/2011 the touch screen was not responding. I tried reaching the Nokia priority center where i purchased the phone for no reasons and they in turn rerouted me to another care center, . I do not really know why the hell they asked me to visit them when they have nothing to do with the phone.

I visited the Nokia care centre which is in Perambur and submitted my phone. They just told me wait for their call and asked for 20 days time.

A phone which was bought in a Nokia priority center is working like and what assurance the company is giving its customers of their products. I preferred Nokia priority just because they take care of the issues. But having known now, its poor customer service.

Even Poorvika and Univercell are ready to provide replacements for using the phone more than a month. So what a customer who preferred Nokia priority is getting out of it just for using a mobile phone for 2 days and he is not getting the replacement?

I am paying the same amount that everyone pays for the phone and a good phone is not equivalent to this repaired phone and i cannot pay the exact amount for a flawed phone. If it is a manufacturing defect why the hell i should pay for it?

I want a replacement for the same else i will never ever refer my friends to the Nokia priority. I believe the promotion of a product is more dependants on customer’s satisfaction. Please have that in mind and respond to me positively.

Thanks,
Senthil Kumar Stalin.

My Nokia mobile 5800 (price Rs 15469 as on Nokia website), which is under warranty, was having a display related problem. I had submitted it to Nokia care center in Bangalore on 16th Aug 2011. The care center was unable to solve the problem and hence sent it to the nokia head office Delhi. I got the cellphone back on 5th Sep 2011, but within a day i got the same problem again and I resubmitted it. It was sent to the head office Delhi, I got the cell back on 17th Sep 2011, but again the same problem came again and I resubmitted it again on 19th Sep 2011 and asked for the replacement of the cellphone as it was getting repeatedly the same problem. I raised a complaint 1-[protected] and 1-[protected] via a call to nokia care helpline 30303838. I was called back on 23rd Sept 2011. They told me that they are giving C5-03 (price Rs 9319 as on Nokia website). I declined it because it is a low featured phone as compared to my 5800, and hence they gave me back the same 5800 which still had a problem. I resubmitted it again and raised a complaint 1-[protected] so as to get a replacement with a phone which has price about Rs.15000. I didn't get any call, so I raised a new complaint 1-[protected]. I was called on 6th Oct 2011, but due to some reasons I was unable to answer that call. I called the helpline 30303838 and asked about the status, but they said that I will have to wait untill 8th Oct 2011 to get a call back. Today(8th Oct 2011) when I called the helpline because I didn't get a callback which I was supposed to get, they said that I will be getting Nokia C6-00(price Rs 13089 as on Nokia website) which is a slider handset.
I had opted for the Nokia C6-01(price Rs 14979 as on Nokia website) in my latest complaint as it is the nearest price to 5800 (Rs.15469) and also it is a MONOBLOCK handset same as my 5800, but my request was not answered. I am not getting the value for the money which I spent on Nokia's 5800. From almost 2 months I am getting the problem related to nokia.
I asked for C6-01 because its price is nearest to my phone and also its a monoblock handset. I am fully happy with C6-00 because its a slider handset and also its price has a difference of about Rs.2500.
i had called nokia helpline[protected] times and raised 4 complaints till now.
Kindly help me regarding this.

RESPECTED SIR,
I LALIT KUMAR AGARWAL PURCHASED A PHONE OF MODEL C2-02 WHICH IS MADE MY NOKIA WHOSE IEMI NO IS [protected].WHICH I PURCHASED FROM THE DEALER VAKILS WHICH IS IN CHIRAGGALLI LANE .THE PHONE WHICH I BROUGHT WHICH HAS TO BEE REPLACED BCOZ OF THE TOUCH PAD WHICH IS NOT WORKING PROPERLY .SO I KINDLY REQUEST U TO ACCEPT MY COMLAINT AGAINST THIS AND MAKE AS SOON POSSIBLE.I PURCHASED ON[protected].WHICH IS 8 DAYS BACK AND I STARTED USING ON[protected].SO I AM FACING A BIG MESS .MY CONTACT NO [protected].
THANKING YOU.
LAIT AGARWAL.............

MAKE IT SO AND EX CHANGE OTHER ONE OR REPLACE NEW ONE...

Respected Sir/Madam,
I have bought New Nokia C5-03 past 2months before . I have used only 15 days only Balance days passed nokiacare centre in vellore JOB SHEET NO.[protected]/111008/85 I GAVE ALREADY 3TIME THIS IS JOBSHHET NO 4TH TIME. MY NOT WORKING PROPERLY i AM VERY UNHAPPY SIR, i WANT REPLACEMENT & NEW MOBILE. PLEASE CONSIDER MY REQUEST APPLICATION. SO GET ACTION I GO TO SUBMIITED ALL DOCUMENT THROUGH CONSUMER COURT. DON'T MISTAKE THANKING YOU.
G.KUMARESAN, mobile no. [protected]
COMPLAINT ID NO.1-[protected]
VELLORE NOKIA CARE JOBSHEET NO.[protected]/111008/85

Helvin Ramani
[protected]

I have bought NOKIA-C7-00 before 1 year. But in this 1 year I have given it to Nokia Care for repairing for 7 times. Though they have not replaced my mobile and while repairing time they always use to give third class phone to use. This process has been continued for 8 months. I suggest every customer to never buy a Nokia mobile. Thanking you...