[Resolved]  Omer Travels — Worst service for the fare taken

Dear Support,

I have booked a ticket to travel from Hyderabad to Bangalore in Omer travels date of journey : 09/09/2010 (website : www.redbus.in). The fare of the bus journey is too high Rs 700 for a non A/c bus service

Detailed Description of the coplaint: That travel company has 2 busses one with karnataka registration and another with andhra pradesh registeration Bus type non A/c 2+2 seater (they dont have permit for other state)
one bus starts from hyderabad and another from bangalore as they dont have permit both the busses meet at ananthapur at nearly early morning 4:30 am and the bus operators will ask the passengers to get down from the boarded bus and to board in the other bus then the both busses return in the same way which it came and this is causing the very nonsense to all the passengers and creating disturbance to their sleep.

That too they are charging 700 rupees for the normal 2+2 non A/c hitech bus which is not worth more than 400 rupees

In general a A/c Volvo bus fare costs around 700 - 800 rupees from bangalore to hyderabad or vice versa in all the Genuine bus operators

So I request you to take a proper and necessary action on the bus operators who are causing very inconvinience to the customers and providing a worst service being paid a huge fare.


Yours Faithfully,

Customer.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Thats very correct information ...I have been in this situation once...
Guys never use Omer bus and rate them poor if you book ticket through redbus ...that matters ..
this is all true. i hate omer travel. i went to bangalore from hyderabad once. i booked my ticket from make my trip . com . my seat number was 'E' . there is a wooden seat at the end of non-A/c bus in omer travels, that too is only for 5 people, but he took money from 2 more guys and asked us to adjust. when we refused, he said ''get down of the bus and call your make my trip, and take your money back.'' :[protected]@

this happened on 13th feb ..

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    Shop No:15-5-818/A, Gurudwara, Afzal Gunj, Hyderabad, Andhra Pradesh, India
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