[Resolved]  On Dot Courier & Cargo — late &incomplete delivery

Ibooked a courier weighing 3kg on 08-11-07 comprising of sweets/dry fruit & clothes to be delivered to my old father &ailing sister on the occasion of diwali.iwas assured that the pkt. would be delivered on diwali day i.e.09-11-07.However the pkt was not delivered till 14-11-07 despite regular reminder to thier booking office at East Patel Nagar New Delhi.On 14-11-07 I shouted at the office of the agency,& then only the girl at ahe counter called up thier Agra office & informed that the pkt had reached Agra on 09-11-07 itself but was not delivered.The same was subsequently delivered on 14-11-07 afternoon but dry fruit approx !.25 Kg. was missing.Subsequent complaints at Delhi/Agra &Web site of the agency have not produced any response.The staff infact acccused us of making a false claim AS per them they delivered full contents.Very bad service.
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Aug 13, 2020
Complaint marked as Resolved 
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