[Resolved]  On Dot Courier — on dot courier Complaints - Courier not reached in 7 days [Ambala-Mumbai]

Address:Mumbai City, Maharashtra

Pathetic service shown by On dot courier and customer care.

I was tracking my package having very important documents, which came from ambala to mumbai on 27th Oct with airway bill no:[protected].
Customer care shows that the courire reched on 27th oct and is with the person Mr Naresh(mobile no:-[protected])
today os 30th oct.Even after calling repeatedly , Mr Naresh says, "we dont have people to deliver, come and collect" with rash language.and they say... do"do whatever you can do"
these people dont have adiquetes, how to speak with customers.

Kindly look into the matter, otherwise its a very bad repo for ondot couriers.
We will definetly publish this matter in media, so that people should not trust on this courier service.
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Aug 13, 2020
Complaint marked as Resolved 
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REFERENCE DOCKET NO[protected] DATED-29/12/2010 DOCUMENT FROM PUNE TO KOCHI
COMMITED DATE 31/12/2010

REGRET DOCUMENT NOT YET RECHED TO CONSINGNEE.FOR LAST 4 DAYS AS PER TRACKING SYSTEM AVAILBALE ON 'ON DOT' COURIER DOCUMENT IS IN CHENNAI.

AS PER TELEPHONE DOCUMENT IS IN BANGLORE.

FAIL TO UNDERSTAND CASUAL APPROCH OF ON DOT FOR IMPORTANT DOCUMENT.

CAN ANY ONE HELP TO DELEVERED THIS DOCKET IMMEDIATELLY?

AMIT VICHARE
[protected]

courier not deliver

My client has sent some important document by On dot courier on 22/11/2014 from Kurukshetra. POD no[protected].

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