On Dot Courier Service — Package Not Delivered Yet

Address:Chennai, Tamil Nadu

The package had been sent from Pune to Chennai, on Sunday-August 01, 2010.
The ondot.info website shows, the package has been dispatched on Monday-August 02, 2010.
There is no status update against this item on the website until now. The AWB number is[protected].

I spoke with the customer care representatives and I'm not really getting a proper information from them. They say, the package would come today, tomorrow and everyday I'm calling them and hearing the same thing. While I contacted the Pune Center, they said, it has been delivered to the Chennai office on August 05, 2010. Chennai people said, 'No, it has not been yet'!! I don't know what to believe.

Kindly help me in getting rid of this issue. The package is very much important. I was afraid that if I use my home address, there are possibilities that the courier guys would find difficulty in finding the address. So, I gave my office address here in Guindy Industrial Estate, Alcatel-Lucent India Ltd. Still, the package is not delivered.

Kindly help me in getting the package from the on dot courier guys.

Thanks and Regards,

Vijay Varadharajan
Chennai
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Ondot courier company — Not delivered

Dear Sir/Madam,

I am writing you this mail to divert your kind attention towards the kind of services the courier company is providing to their customers. My Papa has booked a courier no.[protected] from Delhi to Chandigarh (Punjab) on 06/01/2010 but it was not delivered as of..there residental address.many times i call customer care center bet they allways asked me ur courier is lost and we cant help u.plz solve my problem Immediately.I m waiting ur good Response.

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