[Resolved]  On Dot Courier Service — VERY IMPORTANT DOCS NOT DELIVERED

Address:

West Bengal

I have despatched a documents through courier service ( ON DOT COURIER SERVICE ) from Bhadra ( Orissa ) to Durgapur ( West Bengal ).
POD No[protected] on[protected] and it supposed to deliverred to Durgapur maximum on[protected] .
But till now it is not being despatched.
It was verry verry important documents and the matter is affecting my service carrier.
But when i called several time to the concerned person of kolkata and bhadrak they are not co operating us.
Plz any action should me taken because i ve been penalised.