[Resolved]  On Dot Courier Services — Pathetic service and response from On dot courier services

After attestations in Kerala, my marriage certificate was sent via On-dot Courier on the 8th of October, 2007 to my Mumbai address. I work in Dubai and reached Mumbai in the 10th of Oct but no courier has reached me till today the 11th of Oct, 2007.

On calling at 400 92 999, the lady was not only indifferent and rude but also seemed uninterested in assisting. She took my docket number :[protected] and residence telephone number. And after that they have not answered the telephone nor called back.

I need to get the marriag certificate stamped by the UAE consulate and this wouldnt be possible now due to the Ramadan holidays and weekends. I not only lost the money spent on the courier but also my holidays and flight ticket money due to the rubbish service by On-dot courier.

Services like these should be punished by cancellation of their licence.

If anyone knows how to take this complain higher, please do. Consumers should get the value for the price they pay for any service.

Many thanks,

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Aug 13, 2020
Complaint marked as Resolved 
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