On Dot Couriers And Cargo Ltd. 8 / 24 Kirti Nagar Delhi 110015 — Non delivery of consignment no.[protected]

I had sent some medicines to my cousin at SATNA on 24-09-09 vide cons. no.[protected]. These were urgent medicines which are not available anywhere except delhi and mumbai. However there is no trace of consignment till 03-10-09.customer service is very poor and discourteous. phones are not answered and no proper reply is forthcoming.
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on dot couriers &cargo ltd — non selivery of medicines

My self Dr.Amit Mishra, i have sent medicines to one of my patient due to urgency through on dot couriers and cargo ltd mumbai khar branch on 9/09/08.but it is not delivered till date.patient is getting serious &she has to have other medicines because of non receipt of my medicines. i am trying to contact on dot persons but they are not taking it seriously.who will be responsible for all this?

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    On-Dot Couriers & Cargo Phone
    +91 11 4987 8888 [Delhi Customer Care]
    +91 75 0690 8093 [Mumbai Customer Care]
    +91 83 7700 5342 [Delhi Customer Care]
    On-Dot Couriers & Cargo Address
    8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015
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