Onida 1.5 Split AC — Water leakage and not working

 
1 Review
 shiva.christi
My 1.5 ton Onidia AC is not working after several complaints and phone calls another technician was sent who tweaked the AC vents and now the AC vents dont open and operate properly and there is huge amount of wated which pours out of the AC, so much so that I need to keep a bucket to collect the water.

I have tried reaching the ONIDA service centre numbers and spoken to multiple people, have launched complaint on 21st of this month but till date no response to it. We finding it very difficult to get basic service also. Before 3 weeks one Mr. Silambaraj from onida came and did service and renewed AMC also but still Ac is not working when i called him he did not reply properely. I have even tried calling the ONIDA customer Service number and filed several complaints which has resulted in no action. I tried calling their corporate office but could not get through and now have just gotten fed up with the whole thing. My Compliant number : [protected]
My Mobile no : [protected]

My request is to please help me with my AC, have someone attend it and fix it so that I can use it

I am writing hoping that you will be able to reach to the company and so something about it. I have very litle faith in service standards of Indian companies and the whole customer service levels of Indian businesses in general
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    Customer satisfaction rating
    1%
    Complaints
    1466
    Pending
    11
    Resolved
    12
    phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    location
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    Onida 1.5 Split AC - Water leakage and not working