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[Resolved]  Onida 21 Oxygen 500 — some components to be replaced

I purchased onida 21 oxygen 500 2 years ago. the TV suddenly went off. we called the SE and to my surprise he asked me Rs. 1200/- towards component charges and 350 towards service, whereas the components are available at a cheaper cost in the market. He also insisted to go for a AMC for 3 years assuming any repair will happen in another 6 months and will be replaced free of cost.

This type of luring customers to go in for AMC is not justified. Now only I feel that I purchased a wrong TV.
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

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i purchased onida oxygen 21 tv before 3 years, now the tv front speaker one side doesnt work, can you help me?

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    Onida / MIRC Electronics
    Customer Care Service
    Customer satisfaction rating
    46%
    Complaints
    1457
    Pending
    0
    Resolved
    665
    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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