[Resolved]  Onida 28l Convection Mw 28cjs1 — No Demo or Installation since last 45 days

I bought from Metro Cash and Carry an Onida 28L Convection cum Oven. We are calling for service centres at Indira nagar and at Metro since last one month. They send some person after several call after 15 days and that person was not competent to give demo as he pointed us that the piece is damaged at control panel. We went next day to Metro for replacement and then Metro personnel guided us that there is no damage it is sticker on control panel which needs to be replaced and hence no demo was given. It was so stupid of this demo personnel. Then after several call another inexperience person was send by Onida who was specialised in Washing machine as per his version and hence he could not give proper demo. After that I called up thrice and everytime the person says he is reaching home today but he does not turn out. This is horrible service. We stay back for him and he does not turn out.

Whats the use of buying an Oven if we cannot use it? If some personnel from Onida can reply on this than please do

Sharad Dhoot
Kristal Olivine