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[Resolved]  Onida 29 Inch Truslim TV — My 29 inch onida is only 27 inch

I have brought a new onida 29" TruSLIM TV, I thought it was supposed to be 29",as the model no suggested 29 truslim. And I was also informed the same by the salesperson.

I bought the tv home, it looked small for 29inch tv. When I checked the length diagonally it is only 27 inch excluding the frame. The display region is only 27inch in length.

Onide service person told me that it is infact 29 inch, but the one inch on both the side is hidden on both sides along with the frame/cabinet

I don’t get it, when i purchase a 29inch tv I assume I would get a display area of 29 inch. it is only 27inch diagonally.

I feel cheated, Can I do something about it.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  7 CommentsShareTweet

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I bought the TV and its my second day with it. I some how started feeling that its smaller than the conventional 29 inch TV's and started checking online about any complaints on the TV. And I landed here.

Did u find any solution?? did u complain any one? If so do forward me the addresses.

--Nagendra
I bought the onida 29" TruSLIM TV, TV and some how I got feeling that its smaller than the conventional 29 inch TV .When I checked the length diagonally it is only 27 inch excluding the frame.Please
somebody from Onida can clarify it.
I bought the onida 29" TruSLIM TV, TV and some how I got feeling that its smaller than the conventional 29 inch TV .When I checked the length diagonally it is only 27 inch excluding the frame.Please
somebody from Onida can clarify it.
MY 29" ONIDA IS ONLY 27"
I have brought a new onida 29" TruSLIM TV, I thought it was supposed to be 29", as the model no suggested 29 truslim. And I was also informed the same by the salesperson.

I bought the tv home, it looked small for 29inch tv. When I checked the length diagonally it is only 27 inch excluding the frame. The display region is only 27inch in length.

Onide service person told me that it is infact 29 inch, but the one inch on both the side is hidden on both sides along with the frame/cabinet

I don’t get it, when i purchase a 29inch tv I assume I would get a display area of 29 inch. it is only 27inch diagonally.
Hey as such it is just a TV and not a mid-sized car. So better accept the fact that it is a 29 inches tv and do not brood over that it is a 27 inches tv. This is a marketing tactic.

If you still think so that you are cheated then better approach the consumer court. It will take another 10 years.

BEST SOLUTION
I PURCHASED 29" ONIDA (WITH HOOFERS, KAY BASS WITH SIDE SPEAKERS FIXED TO STAND) IN 2006 SEPTEMBER FROM TMC

ONE YEAR BACK ONE SMALL DEFECT HAS BEEN NOTICED WHICH WAS REPAIRED. NOW ONE MONTH BACK ALL OF SUDDEN ON ONE FINE MORNING WORKING TV HAS BECOME BLACK SCREEN WITH WHITE STRAIGHTLINE IN THE MIDDLE OF THE SCREEN. THEN WE COMPLAINED TO YR KUKATPALLY SERVICE CENTRE WHO HAD CHECKED AND INFORMED THAT THE TV SHOULD BE BROUGHT TO THEIR SERVICE CENRTRE. SINCE THE SET IS VERY BIG AND UNABLE TO TRANSPORT I CONTACTED YR GUNFOUNDRY CENTRE WHERE THEY HAVE ARRANGED CLOSED DOOR VEHICLE AND CARRIED THE TV TO T HEIR CENTRE. THEY HAVE REPAIRED AND INSTALLED AT MY HOUSE ON 21ST AUGUST 10 MTS. AFTER THEY LEFT THE TV SCREEN HAS SUDDENLY BECAME BLUE WITH HORIZONTAL STRIPS. AND AFTER SOME TIME AGAIN THE PICTURE IS APPEARING. WHENVER SWITCHED OFF AND AGAIN SWITCH THE SAME BLUE SCREEN WITH STRIPS IS APPEARING AND AT SOME TIMES IN THE MIDDLE OF TV THE SCREEN IS TURNING TO BLUE WITH STRIPS THE MATTER HAS BEEN IMMEDIATELY INFORMED TO YOUR GUNFOUNDRY CENTRE BUT AFTER 5 DAYS THEY HAVE ENTRUSTED THE WORK TO YOUR KUKATPALLY CENTRE WHO HAD VISITED ON 28TH AUGUST FRIDAY 2009 AND REMOVED ALL CONNECTIONS AND FINALLY HATS OFF THAT HE CAN NOT REPAIR THE TV AND ADVISED THE GUNFOUNDY CENTRE TO ATTEND THE REPAIR WORK. AT PRESENT TV ALTHOUGH GIVING BLUE SCREE WITH STRIPS SOME TIMES PICTURE IS COMING AFTER KUKATPALLY SERGICE MAN VISITED AND REMOVED TOTAL PICTURE IS OUT AND ONLY BLUE SCREEN APPARING WITH STRIPS.
THE MATTER AGAIN COMPLAINED TO YOUR GUNFOUNDRY CENTRE SO FAR NO ONE ATTENDED THE REPAIR. I HAVE PAID RS 29000 FOR THE TV YOU MEAN TO KEEP QUITE I PURCHASED THE TV AFTTER SEEING YOUR ADVT "ONERS PRIDE AND NEIGHBOURS ENVY" PRIDE ON WHAT WITH TEARS SPENDING RS 29000/-

I REGRET FOR THE ATTITUDE OF YOUR SERVICE CENTRES
WHAT ACTION YOU ARE GOING TO DO WHERE I HAVE SPENT RS 29000/- WHERE ARE I PURCHASED BPL TV IN 1984 WHICH IS TODAY PERFORMING VERY WELL AT MY SON'S WITH OUT ANY PROBLEM THEN WHICH IS BETTER I AGREE BPL AND THEIR PRODUCT IS GOOD THAN ONIDA

SORRY TO COMMENT

KVSP SASTRY

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