[Resolved]  Onida A / C — Poor Service and bad Quality

onida a/c — hopeless service

i had purchased onida a/c 9 months back and from last few months it has complaint .regarding that i have approched company fellows many a times but they r least bothered of service and not attending it .once service fellows from manglore visited and gave the assurance of doing it and they never visited after that

Onida — Bad quality and bad service

I bought a Flat screen Onida Television set 3 yrs back, and its already giving problem.A coil inside has got burnt and nothing is visible on the screen. Their product quality is bad and their service is worse than that.Its been more than 10 days no one's turned up to look into the problem. I would love to publish in all papers advicing people not to buy Onida

Am Rajesh -- [protected] form Chennai . I have brought ONIDA AIR CONDITIONER model no : SZ09FLT / SZ12FLT / SZ18FLT on[protected] . In a spam of 11 months i got a problem in this product, Water started leaking from the bottom of the indoor unit, then i have given a complaint to Onida service station ( ADONUS ELECTRICALS - Valasaravakkam branch ) through phone for the service in WARRANTY PERIOD. To connect the line to the concern person, it takes 5.45 min . After transfering the line, Telecaller made a registry and gave me a code / reference number[protected] . While having a conversation with them i mentioned, there are 3 elders in which 2 are above 60 of age . Also our fan is not working properly, in this situation even though fan is running the climatic heat is not tollerable . So i made a humble request that AC is most essential . So kindly send the service person as soon as possible . They said according to the rules they have booked our complaint and it will take 2 days of time .I have given the complint on friday . As sunday is a holiday they said only monday they can come and attend. I called them more than 5 times on Monday mentioning, Elders are suffering a lot & since 4 days we havent slept peacefully. On my 5th call at 2.30pm they said Mr.Senthil Kumar has been alloted for service and at 5.00pm i enquired my house members weather anyone has arrived for the service ?, they said till now no one has come.Then i called the customer care again and remainded at 5.30pm. Still now no one has arrived for the service & no action has been taken. I thought branded items are more worth & responsible . Giving money outside to a local mechanic is not too tough, he charges only 450/-, but i hope servicing by a ONIDA mechanic would be a perfect attempt that too in a Warranty Period. BUT now i feel for it. eventhough my house members insisted me not to go for ONIDA AIR CONDITIONAR, I went in search for it due to the BRAND & expected it might last long.

Am really fed up of calling Service centre again & again. My humble request to Onida Authority to step in and take the quick, sharp & necessary action to rectify. This is not an order, Whomsoever reads it, " YOU EXPERIENCE OUR PAIN, 4 NIGHTS STRUGGLING WITH MOSQUITOS & HEAT . HOW COULD ELDERS SUSTAIN "

I hope ONIDA will try it's best to maintain the customer faith & esteem. Otherwise I need to drop Onida from my mind & tell to all ma friends not to make any attempt in ONIDA products.