| Address: | Bangalore, Karnataka |
I have a onida 1.5 ltr split ac which i am using since past 3 years. During the start of summer 2013 i lodged a complaint with onida customer service as my ac cool was less . After lodging a complaint onida customer service had sent somebody and tried to resolve the issue. After i met the service person who said that he is from onida confirmed that ac gas is low resulting in less cooling. he repaired and i paid him Rs1600 as repair and service charges. Surprised to hear that an service man sent by onida says me that ac is old and kindly change it and also he offered me a 2nd hand ac which he used in aero show and he wanted to sell that to me.service man name wasim.This cooling effect of ac was there only for 2 days and after that i had to follow for 10 days to do my work rectified.
2nd instance he came and told me that the copper pipe has become old and it needs to be replaced. i asked him to replace and i was charged 3000 rs for the same. cooling lasted for 4 days and i kept on trying them but nothing happened. nobody responded to my call. after so much follow up i feel i am cheated. i feel my ac was working fine and the service man had goofed up with the ac to make some quick money.
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