Onida — this is not working as a five star AC

I baught Split AC of ONIDA company which is 5 star rated .Earlier i was using 2 star from onida only but, i changed to model SM18SLM (which is latest one). I don't know why the the indoor unit is very noisy. and I didn't get the effect of atleast 2 stared one.

PLS LET ME REPLY TO MY COMPLAINT AND SEND ME ANY OF THE AUTHORIZED TECHNICIAN TO THE PLACE.

Address:

Manjunath
1/578-11a, Reddy & Reddy colony
Kattamanchi,
Chittoor.517001
A.P
ph:[protected]
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I am also experiencing the same problem with my 5 star rated Onida Air-Conditioner. The indoor unit is noisy and the cooling is not even half of what a 1.5 ton AC should be giving.
I have measured the grill temperature which does not comes below 16 Degrees. Now when they are claiming for cooling at 48 Degrees and the AC cannot even deliver a grill temp of 12 Degrees how is that possible.
Moreover when i compared it with my older 1.5 Ton window AC they are giving better cooling than this brand new Onida. They are delivering a grill temperature of 10-12 degrees despite being 3-5 yrs old.
Also after complaining to the Onida CRC and local service dealer several times they are ignorant about the whole issue and to my surprise they are not even bothered to what their customer is suffering.
I installed the AC a month back and since then it is giving me problems. i hope this forum can make them listen to my problems and they can send someone to fix it.
It is very true that this AC is not even working like a 1 Ton 3 Star rated AC. Whereas i have paid a premium of almost 10000 above all other 3 star rated AC of Onida as well as other brands.
Please take notice of this problem as i have already registered the problem with onida online

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