Onida — WASHING MACHINE AND LCD DEAD FROM BEGINNING

Address:

Chandigarh, Chandigarh

Reg washing machine onida
>
> in month of july we purchased onida 32 inches LCD with & onida
> washing machine from saini electronics zirakpur.On day 3rd when we are
> going to wash the cloths in washing machine then it start giving water
> dry problem then we register the complaint and executive came after 4
> days and resolve the problem till then we washed the clothes by hand
> then again when we tried to wash the clothes in washing machine again
> it start giving the problem and then I sent the mail to higher
> authorities of onida reg the same & again I need to wait for their reply
> and visit of engineer but problem rectified after 5 days.Then again
> we tried to wash the clothes in washing machine then problem was not
> resolved it was remains same this happened 6-7 times after that I
> requested them to change the washing machine already 4 months gone but
> we haven't wash the clothes in washing machine single time then after
> 15 days they have changed the washing machine again we tried to wash
> the clothes in new washing machine then we are shocked to see same
> problem was there also.
>
> Then again I logged the complaint and send the mail I got call from
> ho with remarks why I am facing problem in new machine
> also??this question was not acceptable fr company who giving service
> to customer they need to take feedback rather than asking me.Again I
> send the mails & mails logged complaints & complaints but nobody is
> visited after this and this is totally harassment to the customer due
> to this 4 months gone but we are still washing clothes without washing
> machine there is no usage of machine and just we got harassment due to
> onida..
>
> I have requested them also that pl refund my money then they decline
> my request and also not resolved the prob yet please do the needful as
> I do not want to continue with this type of fraud company I need my money
back.
>
> Reg LCD onida:-
> I a also getting problem with LCD of onida from beginning it giving
> green screen and after that it stopped and automatically gone in off
> mode after sending so many mails and complaints only once engineer
> visited to change power supply with old power supply then I refused to
> change it because my LCD is brand new I requested them to change with
> new one as per them new one is not in stock so they'LL change it with
> old only after that they went without resolving the issue due to which
> I don't know when LCD also going to be dead.
> Already 5 months gone and I am not able to get the proper response
> within warranty and how it is possible that this type of company will
> give the service after warranty..
>
> so I am so much worried because I choose wrong company products so
> kindly help me to refund my money as none of their person from higher
> management is also not responding..
> regards
> inderjit verma

regards
inderjit verma
Comments
Inderjit Verma
01st Nov. 2011

Already mail has been sen to following persons but still not get reply from any side still all are sleeping
mr. Gulu mirchandani - (chairman & managing director)
mr. Vijay mansukhani - (managing director)
mr. G. Sundar - (chief executive officer)
mr. Vipul mathur - (vice president - marketing)
mr. Sanjeev k jain - (vice president - sales & service)
mr. Manish desai - (vice president - finance)
mr. S.K dhoot - (vice president - operations)