[Resolved]  Onida Microwave 21gtp13 — Not giving service to the product they are manufactured

Address:

Hyderabad, Andhra Pradesh

I bought a microwave model no 21GTP13 srlno m021gmd05101612 in 2009. Microwave have touch key panel which were not function properly. I have took it to ONIDA service center to get repair at Kukatpally , Hyderabad on 7/7/2012. Person received Praveen (mobile no:[protected]) with a job number: [protected].
I have been struggle lot after giving the microwave for servicing. It was already more than 100 times I made call to service center or to the person who received or to ONIDA Sales in charge for AP Mr. Anjaneilu (mobile no: [protected]). Every time they told me a story whether they are going to repair that or they will replace it with new product (i.e, sale solution). It became more than two months still the problem not solved. ONIDA people don't bother about this. My concern is if ONIDA is not capable of giving the service then why they produce, market and sale those products to Indian consumers.
Can you please take necessary action and help me to get back my product in working condition.

Mahendra, Kukatpally