[Resolved] Onida Split A C Sg 24 Trd — AC NOT WORKING. IN SPITE OF COMPLAINT BEING LODGE ON 3 MAY NOTHING SATISFACTORY HAS BEEN DONE | |
WE PURCHASED 4 AC AROUOND A YEAR BACK. LAST YEAR THEY WERE WORKING VERY WELL. THIS YEAR ONE OF OUR SPLIT AC SG 24 TRD IS NOT WORKING PROPERALY. IF IT IS PLUGGED SOMETIMES IT STARTS ON ITS OWN SOMETIMES IT DOSENT. WE LODGED A COMPLAINT ON 3RD OF MAY, NO 2160, NOTHING HAS BEEN DONE UPTO OUR SATISFACTION TILL DATE. SREVICE CENTRE SENT THEIR SO CALLED (HALF) ENGINEER TWICE. THEY TOLD US THE PROBLEM IS DUE TO WE HAVE 4 AC WORKING ON ONE ELECTRIC CONNECTION. BUT THEY FAILED TO TELL US WHY ONLY THIS AC SENSE THAT THERE ARE 3 OTHER AC WORKING ON SAME CONNECTION. SECONDILY, LAST YEAR ALL AC WERE WOKING WELL, WHAT WENT WRONG THIS YEAR PROVIDED NO INCREASE IN ELECTRIC CONSUMPATION OR LOAD. OVER THE ABOVE THEIR SERVICE INCHARGE MR AJIT IS THE LEAST CONCERNED PERSON ABOUT OUR COMPLAINT. AFTER COMPLAING HIM ABOUT OUR ISSUE HE STARTED BLAMONG US SAYING THAT 3 TIMES HIS PERSON VISITED OUR PLACE AND FOUND NOTHING WRONG & WHEN WE ASKED ABOUT SERVICE FORM ( WHICH THEIR EX. GET DUILY SIGNED FROM CUSTOMERS) HE SAID WE DENIED TO SIGN IT. HE WAS SUPPOSE TO SEND HIS ENGINEER ON LAST MONDAY 12 TH MAY NOBODY CAME TO US TILL TODAY. TODAY WHEN WE CALLED HIM TO REMIND HE ASKED TO COMPLAINT REGARDING HIM TO ANYBODY WE WISH. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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