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[Resolved]  Onida Split AC — Air condition Swing not functioning properly

I got married on 16th March and we got a Airconditioner from chellamani & Co It was a 1.5Ton Onida Split AC, from the day it got installed the Swing is not working properly and there is also some kind of sound coming from it, we went to the vendor and complained he said once goods sold its for us to contact the company directly and get it cleared . We got the customer care number of Onida from Back of our Bill copy, the Number[protected]. As soon as i got the number started trying the number since April 12th finaly i got the line on April 30th, I logged a Complaint and the executive assured me on Phone that it will be rectified before May 3rd, But since then iam calling them regularly but not getting any response, after so much of struggle the customer care Executive gave me the Number of the Service person to intract directly and during all this i want to mention, non of the executive were able to spk any other language other than Tamil.

The complaint Number Given to me on April 30th was 96381652, the service person Number was[protected] Mr.John Vargeesh, i spoke to him, he said it will be done on the same day, Again this person never was decent to spk to a customer, but even after that no body came to rectify the fault, frustrated i again called the service perosn but he refused to answer any of my calls, i again called the Customer care Executive on 15th May but till date no one even responded with a call to my complaints

My only advice to the public is never go for a ONIDA Product coz only there advertisements are good but there SERVICE IS Worse.
never ever go for a ONIDA Product.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  6 CommentsShareTweet

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Onida Split AC — Not responding to complaint

One week before I complaint to Onida company to make general service of my split ac. the complaint number is [protected]. they didn't respond till today.

ONIDA - Air Conditioner — Non delivery of product from past 30 days

Hi , myself Ramchandra Yashwant Pawar, had ordered air conditioner - ONIDA A.C Split,model number - S118SLH from ONIDA Dealer - TOP TEN ELECTRONIC SHOPPE,branch no -2,shop no 106/108,1st floor,sector 17,vashi,navi mumbai,contact [protected],27894739,[protected]. I made whole payment in cheque worth 27,000 on 26/2/2011. Bill Voucher number is ORD2000887.Its from 26th Feb onwards dealer is making excuses for delivery of airconditioner. He promises everytime & fails,dont bother to even inform regarding non-delivery. Its almost now 30 days,waiting for delivery.We are frustated & angry, as if they didnt have stock,shouldnt have taken order. Kindly help us in this.We are looking forward to your action to convince the Shopkeeper to give delivery as soon as possible,as latter is least bothered.
HA HA I HAD COMPLAIND AND TEY TOOK MY AC BOARD BEFORE ONE MONTH TILL NOW I DINT GET BACK ITS BETTER FOR U ONIDA AC [censored]S AND SERVICE [censored]s
pls ppl never go for onida ac i had given 1000 for fan motr 1500 for remot, 650 amc, in 2 yrs
One week before I complaint to Onida company to make general service of my split ac. the complaint number is[protected]. they didn't respond till today.

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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093