[Resolved] Onida Split AC — ONIDA AC - Complaint number :[protected]

[Resolved] Onida Split AC — ONIDA AC - Complaint number :[protected]

S srinivas V

I took a 1.5Ton Split AC on 2nd May 2008. On 24th June we observed that some fire and smoke are coming from the pipe leading from outdoor unit to Split AC machine. Immediately I complained the same to Service Center, Hyderabad. The complaint number is[protected]. A technician visited the machine and finalised that the piece is defective. Till now no body has responded to the complaint with which we cannot use AC any more. The response is not at all good when we again remind the same service center, Hyderabad. I dont have any other option except to take this issue to the concerned legal authorities. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

P.Udayakumar

from Bhubaneshwar, Odisha

My experience with Onida A/C is terrible. The Service agency in Chennai has not even given the receipt for the cheque payment made by me 5 months before and the AMC service coupons.Inspite of booking the service complaints more than 6-7 times, they never bothered to attend to the AC.The attitude of the Service personnel is very bad and if such is the attitude towards the customer, i am sure we will never go for any Onida Product. I hope some senior personnel takes stock of situation and do some thing quickly.

P.Udayakumar
[protected] Chennai