[Resolved]  Onida TV — Picture tube problem

Indiatimes Shopping — Unacceptable time taken for delivery

I placed an order for a HandyCam on 3rd of July. I got a couple of calls on 5th and 6th July for verification. I gave all the details to them. After that I did not hear a thing and finally called them on 12th of July. Then they told me that the order has been shipped and will reach me within 2-3 days. It is 15th July today 10:09 PM and I have no sign of my Camera. When I check the courier tracking, it is lying in Panipat(Haryana) since 13th July.

Basically, I have already waited for 12 days since I placed my order. And they charge Rs 200 for this pathetic shipping system.

What is the fun of shopping online if this is the speed they use to send out the details. I have purchased items from FutureBazaar earlier and believe me they sent it within 3 days. Most of the companies use BlueDart for shipping and it is the best I have seen till now.

IndiaTimes should be ashamed of itself.

Onida TV — NOT WORKING PROPERLY

SIR, I HAVE PURCHASED THE ONIDA TV ON DT 26/4/08. FROM A AUTHORISED DEALER, WITH ONE YEAR WARRANTY, AFTER 8 MONTH A MAJOR FAULT OCUR IN TV, THEY TOOK 10 DAYS TO REPAIR THE TV, I ASKED THEM TO REPLACE THE TV BUT THEY REFUSE TO REPLACE, AGAIN AFTER 5 MONTH TV WAS NOT WORKING, I ASKED THEM TO REPAIR THE TV BUT THEY SAID YOU HAVE TO PAY THE CHARGES FOR REPAIRING, BUT THE DAY FROM WHIVH THEY REPAIR THE TV IT WAS NOT WORKING PROPERLLY . I COMPLAINT TWO TO THREE TIME BUT THEY HAVE NOT GIVEN ANY RESPONSE TO ME. I PAID THE AMOUNT FOR REPAIRING ON DT 2ND AUG 09. AND NOW AGAIN THIRED TIME TV CLOUR IS NOT PROPERLY WORKING, NOW THEY ARE ASKING THE CHARGES FOR REPAIRING, PLEASE GAID ME I HVE WHAT TO DO, SHALL I PAY AGAIN FOR REPAIR THE TV. TV IS ONLY 14 MONTH OLD (WITH ONE YEAR WARRANTEE) AFTER REPAIRING UNDER WARRANTEE TV WAS NOT WORKING PROPERLY. THANK WITH REGARDS.

Pl. give your contact details to attend the problem

Dear sir,

Pls send your Address and Contact Number for necessary support.

Thanks,

Sarah Pereira

Onida — TV does not work more than 1 year

I have purchase Onida Black 300 (BLD 300 CTV) on 20.01.2008 from Megdoot Electrionic, LBS Road, Ghatkopar. TV tube started display blue spot on the left side with in 6 months. We complaint twice the same to service center since it was under warranty. The Engg visited too but the spot did not appear during his presence of 15 minutes and hence according to him there is no problem and no service/checking was done.

Now since yesterday my TV is not functioning at all and is completely down. Since it is not under warranty i do not approached service center as it will be chargeable and again i don't want to get the TV repaired which does not even work for 2 years.

Thru this i want to convey the users not to go for Onida.....

Dear Sirm

Thanks for your valuable feedback.

We reqeust you to send the product detail, postal address & contact number for necessary support from our end.

Without the above details we are not in a position to arrrive for a suitable solution.

We hope you will understand the above & co-operate with us.

products shown in the advertisments are different from the delivered items.delivered items are also not in good condition.
costumer care executives are also not helpful towards complaints

Dear sir,

I have Onida 29" oxygen TV(model Sept 2006), it has problem as picture tube(all colors not appearance) .Please given some suggestion .

Address:
Akash nilyam, Ist main, devasandra, krpuram, bangalore-36.
Phone:[protected]

Onida Oxygen 29”

Bad service
I had complained about my Onida TV, i feel like cheated, insulted.

My Name : J.Ramesh Contact Number [protected] / [protected]
Nature of Complaint : No display
History
I had bought Onida TV the month of 5th june 2007 at Chennai Jeyachandra store. One year no problem After that one week continuesly one sound (spark) coming offan while working, switch off/on inside the TV after that fully stopped no display.
Regarding this I have registered compliant in the customer service at Chennai

One person came and serviced and collected Rs.1500 and extended one year warranty.
In between this one year many time stopped and many service man came and serviced after complaints through customer service. As usual stopped again. I have registered compliant in the customer service.

One gentle man came from service centre he asked Rs.2400 to extend one year warranty.
But really fed up this fellow, and also onida company. I didn’t payed any amount to them. Only gave service charges.


After that we used regularly call to the service centre and Service manager .He will tell one day and another day we will do it.

I am really fed up of calling Service Engineer again & again.

I request to onida please send and rectify with out charges and keep some able persons in prime areas.
I hope ONIDA will try it's best to maintain the customer faith & esteem. Otherwise I will throw and broken on the main city road in front of media SUN Net work.

With Best Regardsr
J.Ramesh
Address;
No 2/205, Sri Krishna nagar,
Mannivakkam, Chennai 48.
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Onida 21'' — Tv Picture Tube problem

i am very sad about service of your company. i purchased 21 inches colour Tv before 2 months from G.R. Agencies, Gudiyatham Town, Vellore District, Tamil Nadu. i told them so manytimes about this problem but they could not take any action. kindly take immediately action ads soon possible.

i purchase my onida tv from panvel at 2008 now it generates some picture tube problem it showing stright line either sound working normal.

l.p.chandraker
[protected]

I have Onida 21" oxygen thander model nov 2006 it has problem as picture tube(all colors not appearance) .Please given some suggestion .
other wise no problem it's working good


Anand Nimbalkar
Osmanabad
Maharastra
[protected]
[protected]