[Resolved]  Onida TV — Behaviour of customer service is very bad

onida black t. v. — dissatisfaction from the staff

i have gone to lucknow sevice centre of onida, to get my t.v. remote repaired, we were just asking for the service charges. and u'r entire staff was forcing me to buy new remote insted of telling me the service charges. when i said i'll not buy new remote, i just want to get it repaired only. I've given my remote to them and told them to check the exact problem, they repaired it without asking and given me bill of rupees 300. when i said that how dare u to repare it without my permission they said now we can not do any thing u've to pay the bill then only you can get back u'r remote . finally i asket for the number of senior staff they have given wrong number.
this is not a warning but i m telling u i'll go to the consumer forum, it is better to take action against u'r staff.
kindly do the needfull

Onida TV — Very Bad Product Company

I have purchased a TV & DVD player of onida. It is the product with very cheap quality material, which is just like a china product that even offen gets spoiled. I purchased the TV & DVD just 4 months back & now I am in condition to resale it for half price I say onida is chaeting the people by collecting high rate but giving low quality product.

Onida, 20" colour TV — repeat problem in TV after 3 calls.

I have Onida TV and having problem same problem after 3 visits to onida service centre for repair. every time same problem occurs and I am charging for 450+ for the repair.

I HAD BROUGHT FLAT ONIDA TV MODEL NUMBER 20 XSST AND IS UNDER WARRANTY, THE TV HAS UNDERGONE FREQUENT MAINTENANCE PROBLEM, WE HAD LODGED A COMPLAINT ON DATE 09/08/2008, YET NO PERSON FROM ONIDA ATTENDED THE PROBLEM NOR SEEN THE TV.
AS A RESULT MY TV ENTIRELY STOPPED FUNCTIONING
.

GIRISH, [protected]

I have purchased ONIDA 21" TV approx. 8years back. I had a major frequent problem in the warrenty period. I did service so many times. I paid lot of money for the same. Again one day the TV completely not working. As per Onida service people instructions I have changed the Full board. I paid Rs.3500/-. After some times I faced Colour problem. The remote was not working. Remote sensor not working. Again I rectified all the problems and I paid Rs.1400/-. After 2months the TV completely not working. Now I am making phone calls everyday to the service centre. They didn't come to my house. not attending the problem. ONIDA TV QUALITY IS VERY BAD. AFTER SALES SERVICE VERY WORST.I SUGGEST EVERONE THAT SHOULD NOT PURCHASE ANY ONIDA PRODUCT.(PARTICULARLY ONDIA TV)

i am hardware engineer

birdpur no.7 tola rambhari post pipersion disit sdr

i am hardware engineer

birdpur no.7 tola rambhari post pipersion disit sdr

Onida TV — AUDIO PROBLEM

SIR,
I BOUGHT ONIDA 29 INCH POISON THEATER ON 07.05.2006 FROM BHARATH ELECTRONICS & APPLIANCES, COIMBATORE. PAST 6 MONTHS THE AUDIO IS NOT CLEAR AND I MADE COMPLAINT MANY TIMES. THEY ARE NOT RESPONDING PROPERLY, THE COMPLAINT WAS MADE TO ADONIS ELECTRONICS PVT LTD..

TAKE ACTION IMMEDIATELY
VERY BAD SERVICE

Dear sir,

I have purchased ONIDA 21" ULTRA SLIM TV model No:21NV250V at Pai, Peenya branch one week back.
in this model left side corner picture clarity will not good. ie. blinking 1" gap is there. in this regard i had a complaint to pai, but did not attend the problems. please rectify the complaint as early as possible

Thanking you
Somashekar
[protected]

Dear Sir/ Mam,

I am Dhananjay Bhujade working In Mahindra & Mahindra Pune. We have purchased one Onida TV (Oxygen250) on 5th Nov 09 in the name of Suchita Khandekar from Rupam Electronics, Nagpur. TV was giving problem in feb 09. After so much fallowup they has repaired it after 2 weeks. On 24th apr 09 it was again giving some problem. We had logged complaint[protected] at same day. Your person has came after three days & confirmed about the part failure. He has returned with new part after 3 days but the problem was not solved. He again taken another part from TV and told that he has to check this part at service center. After checking the part he said abuot the pitcure tube failure and confirmed that part will be replaced very soon. I have called to your service person/ service centre so much time and they had cormfirmed part replacement on 4th apr 09 but till date it has not happen so.

I totaly dissatisfied due to this type of pathetic service and will not refer to anybody to purchase ONIDA company any product.
Requesting you to pl repair my TV at the earliest otherwise ther will no option to proceed furthet for legal case.


Regards,
Dhananjay Bhujade,
[protected],
Chinchwad, Pune

I have placed a detailed complaint. Onida has been the worst TV and service centre personnel are arrogant, misbehaved and irresponsible without any respect or concern for the customers.Better close all the service centres and stop production and duping the public by false promises and advertisements. I suggest all not only not to purchase TVs but any Onida product.


S K PUROHIT
[protected]@gmail.com

Onida — bad customer service

Ver bad customer service in kolkata for onida company / product not good

Dear Sir.

I purchase ONIDA Oxy TV
Purchase on 30/05/09 & It's Picture Tube Damage in One Month.
I want to replace.
What I Do Please Help.

Regards,

Rishi.

Date – 04/09/2009


To
ONIDA Service Centre
Mumbai


Sub- : Faulty Television


Dear sir,

With reference to your ONIDA name in TV market and your Service support I am purchased T.V. From M/s Virani Electronics, 9 Jai Laxni Narayan Co.Op Hsg Soc .Mulund (E) Mumbai No 400 081 . Bill No 1702 Dated 29/10/2008 Model 21 SLU250, Serial No ISLU250 BL 4003030.

After purchased this T.V second day I am complete to dealer for TV Screen is Jumping he lodge to Complete to Customer Center .after 7-8 days your engineer is coming and Solve the problem . From Last Nine month 3 Time I am complet to your Service Centre same Screen problem nobody can attend this problem within time .

As on today my TV Problem is not solve permentley. And Last 4 Day my TV screen is Blank I am complet to your Customer care Complet No .[protected] dated 01/09/2009 till today my complet is pending my several reminder nobody can attend my complete . This TV is under Warranty.

I am request you to give me a new Television. Today This TV is under warranty what about after Warranty




Mr Umesh.Satam
B/33, Thakur Nagar Yashodhan Soc
Sant Tukaram Marge, Mulund (E)
Mumbai 400 081
Ph No.[protected]
Cell No [protected]

dear sir/madam
I bought Onida tv From Shree electronics, Poynad, Tal. Alibag, Dist Raigad, the buying period 1yr 3 month, during the period that tv have colour spot problem, i have complent to tv dealer but you machanic is not attending complaint only call to me where are you that day i am not in house but my mother at home, second time i am complaint to dealer to my tv is completely dead not working that time your machanic call me i am clear my tv problem machanic say to me, my tv problem understood, but my tv warranty period laps, tv repair charges Rs.850/-, but he not attending my complaint only call only mobile phone, that onida tv services, within year your tv is completely dead, what is your product quality why your company cheated customer

kiran patil
At Pezari, Divlang
Tal - Alibag
Mobile No. [protected]

onida 29 tv — service is worst

my tv as repaired in june month tv is in warranty still the problem is not over onida people said parts are not available wait wait . iam waiting 3 months gone .

so i deceide to go consumer court in couple of days

Dear Suresh Babu,

Kindly send your Address and Contact Number for necessary Support.

Thanks
Sarah Pereira
Customer Service Executive.
Mumbai

Dear Suresh Babu,

Kindly send your Address and Contact Number for necessary Support .

Thanks
Sarah Pereira
Customer Service Executive.
Mumbai

Onida's service is very bad. I have similar experience.