[Resolved]  Onida TV — service centre

Onida TV — Repairing

Repairing
Bad service - Costmer Center No. :[protected]Ratnagiri)


I had complained about my Onida TV 29" Flat 15 March 2010, complaint no. R/03/347. Now after 25 days of the complaint, i feel like cheated, insulted.

My Name : Mandar E Shivalkar contact number [protected]
Complaint Number : (R/03/347 dt. 15/03/2010).

Costmer Center No. :[protected]Ratnagiri)

Nature of Complaint : Reparing of TV

History
I had bought Onida 29" Flat TV in November 2009 from Maharaja Trading Co, Ratnagiri. After some times it closed display completely.
Regarding this we registered compliant in the customer service at Ratnagiri. (Compliant numbers: R/03/347 dt. 15/03/2010 & R/04/16 dt. 07/04/2010).

One Gentle from customer service came, by accidently in Night 10 pm & doing something then tv start & he takes Rs. 950/- for Rs. 500/- for parts & Rs.450/- for service charge but yet give me proper bill.

After that we used regularly but on 7th again creat problem & no one come for repairing. your service center is third class level.

I am really fed up of calling Service Engineer again & again.

Now I am humbly request Onida Authority to step in and take the quick, sharp & necessary action to rectify my TV problems.
Then I had one more request to onida please keep some able persons in prime areas. (At least who can speak in politely) in customer service as relation ship managers.

I hope ONIDA will try it's best to maintain the customer faith & esteem. Otherwise I need to drop Onida from my mind.

With Best Regards
Mandar ([protected])

i have onida colour tv model ky 21fx-2
problem is when i start tv sound automatically full vollume .

Onida — TV service

I had purchased Onida TV 29" from reliance mart Faridabad on[protected] delivered on 29-Dec-2011. Sale order no.[protected] . It has problem of straching screen on august last week. I had raised complaint on 1-Sep-2011 in warrenty period. Technician came 3 times to repair the TV in the month of sep. on 2nd Oct again i had raised new complaint (previous complaints closed unsolved) and they told me we will replace the Kit. Again in the month of sep i had followed with them they told me the kit is not in stock it will take some time. I had called Mr. Amarjeet(head of Faridabad Servide center cell no. [protected]) every time he told me today or tommorrow the technician will definitly come. but every time he is giving me excuse. I had also called Omkar on his cell [protected]. Today i called him he told we had no technician our three technicians are on leave. and he gave me excuse company know about it. I want that this tv need to be replaced with extended warrenty or refund my money back. Complaint no. are [protected], [protected] , [protected], [protected] and so on. Contact no. [protected].

Dear Mr.Navdeep Kapoor,

Mirc Electronics Limited is conscious of its responsibilities towards consumers and we value their feedback. We have forwarded your complaint to the concerned department and we have got the feedback that it has been resolved.

Best Regards,
Mirc Electronics Ltd .

I purchased a Onida slim flat screen tv. The Tv is completely blank. Was informed that the Picture tube has gone which is hardly 24 months. We do have another tv at home in good condition for last 15 years. The service person was arguing that whether the problem is rectified or not i need to pay the charges of 450, which i found it is not reasonable. The TV remains in place where it was installed and not moved also. If is definately a faulty set which has been sold to us. First experience of purchasing a onida product among the other electronics at home had given a very bitter experience in terms of product and service and courtesy.


Purchased at Annamalai enterprises, thiruvanmiyur. Chennai

P Amala Promodhini
[protected]

I am using Onida Xaria Lcd Tv from last 2years. After one year of tv purchase, the screen pannel was damaged, I paid 5000rs to repair it from onida service, after six month from 1st repair again same problem is occured, ur service man told no warranty for it, its not affordable 4me again to change it through paid. what to do, give me proper solution.
In 1year of pannel repaired u hv to give warranty like other competants.. Its so bad that ONIDA hv such problem n this type of service. plz help by ur service to improve my thinking against Onida.

Milind G Nalkar
A/P- Rampur, Tal- Rahuri, Dist- Ahmednagar- 413710, ph-[protected]
email id- [protected]@gmail.com