[Resolved] Orient Fans — Not replacing the defective fan
I purchased ceiling fan of orient fans From Uttam electricals, Zumar das Market, Nr Thermax Chowk, Chinchwad, pune. Fan details are like sweep 1200mm, 220-240 V.A.C, 50 Hz, 1-PH, cost- Rs1000/-
Problem: They are not replacing another model with defective fan
Defect in fan: Air not circulating in the room ( room size 10ft X 10ft only), even air not circulate below the fan exactly at high speed
I was contact to customer service, they sent concern person & he changed the blades of fan. But still problem didn’t solve. Then serviceman said that typical this type of all fans has same problem, you doesn’t get more air- circulation, we can not do anything, and if you purchase the orient PSPO then you get more air-circulation. This is the answer of serviceman.
I have contact with the company also by mail (Mail Id: [protected]@orientfans.com; [protected]@orientfans.com; [protected]@orientfans.com, [protected]@aol.com, [protected]@hotmail.com; [protected]@hotmail.com). But they didn't reply me.
Means that orient are selling the design failed, faulty fans to customer.
If they are not replacing the model, then I have only one option that get down this & purchase new fan.
Please Resolve this issue.
Complaint marked as Resolved Aug 14, 2020