[Resolved]  Oriental Bank Of Commerce — Misinterpretation of Own Home loan Circular

Dear Sir,
My name is Imran Chishti and I am working as Key Account Manager in SBI Life Insurance Co.Ltd, Corporate Office, Mumbai.I have booked a Villa at firozabad in a project
By SNG developers.
I have paid approx Rs 2 lacs as booking amount after confirmation from Firozabad OBC branch
About the project and surety that my home loan can be done from there.The total cost of Villa is about Rs 18 lacs and I have just asked for Rs 10 lacs loan.
Now, when all my documents I gave to Firozabad branch, The branch is not ready to give me loan stating that since I do not stay at firozabad, the loan has to done by Mumbai Mira Road branch Where I stay.
I was given a circular by Mira road branch, No : HO:RDRPSCD:69:2008-09:342, (where I hold a savings account as well), According to Circular “If property is not at a manageable distance, then loan is to be processed by Branch where property is situated”.However, even these clear lines are creating confusion For loan officer, Mr Dwivedi, at firozabad branch..Although Branch Manager Mr Gupta is trying to convince Mr Dwivedi that loan has to be given by them, he is still not ready to listen to anyone.On top of it, he is supported by another Loan officer at RO who interpret the circular in same manner.
I have been put to a mental pressure for last 3 months and still nothing is cleared.My intial amount of Rs 2 lacs would be lost if loan is not processed.
As my last resort I have no choice, but to write to you in person and seek your advice and help.
This is a professional confusion and I am stuck between 2 branches interpreting a circular in 2 different versions.More than my Rs 2 lacs, the feelings which we booked the amount are important.Firozabad is my home town and this Villa holds lot of values for my family who despite living in Mumbai wants to be associated with their origin place.
Sir, I request you to kindly intervene and help me as a customer.I hope that I would surely get a
Positive reply from your end.

Thanks and Regards

Imran Chishti
+91 [protected]