Oriental Insurance — Malpractices in claim processing
Ambala Cantt, Haryana, India
My ALTO car # CH03-Y 4736 met with an accident in month of jan-2010 and after surveyor's (Mr. Manmohan Singh) inspection we had submitted claim of Rs 4000-/- to Oriental insurance ambala cantt on 09-Feb-10 (Claim # 31/10/177).The claim had been attached with estimated amount and we had paid Rs 4000-/- to vehicle denting person.
After taking more than one months time and deduction of Rs 500 for file handling charges. Oriental insurance has released check of 2200-/- amount on last week of march-2010. Which is not at all acceptable for a customer who did not claim since last four years and eligible for no claim bonus from the insurance company.
We would like to bring your kind notice towards malpractice of surveyor Mr. Manmohan Singh who did not handle our case properly and prepare the claim with lesser amount.Even though we had paid full estimated amount (Rs 4000-/-) to the repair vendor.
Request you to help us in reclaiming the remaining amount from oriental insurance ambala cantt.
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