[Resolved]  Overnite Express — non delivery of courier

Address:Patna, Bihar

i sent a courier from patna on 4th april 2012 but till today it has not reached the destination. the tracking information is also not available on the website.
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Aug 13, 2020
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Overnite Express — Non-delivery of courier

Sent a courier from Guwahati on 23 Jan 2010 for Katihar. Was assured of delivery on 25 Jan. It is still in transit.
Dear Sir,

I had applied for a change in my PAN card, due to change of name post marriage. As per NSDL, my PAN had been despatched on 7.6.11 from MUmbai vide Overnite Express- POD [protected]. As per the overnite website, the status is 'in transit' still. I am yet to receive the consignment. I called up the customer service desk, and the reply they gave me was shocking. They said " there is only one delivery boy available for delivery to Behala area. Hence the delivery is done once in three days". I am shocked to get such a reply. Is this the customer's fault?? I wonder whether it actually takes a week for courier to deliver a consignment?? Its not that i stay at a remote location, I stay at Behala Chowrasta(Kolkata), which is a fairly prime location. I am scared as to whether they have lost my PAN card. I am unable to complete my KYC requirements in my bank records post marriage due to this delay.
NON DELIVERY O[censored]RGENT PARCEL
DEAR SIR

THIS IS TO INFORM YOU THAT I HAVE NOT RECEIVED MY URGENT PARCEL THRU OVERNITE EXPRESS.
MY BOTHER BOOKED A COURIED FORM JHANSI TO BADDI VIA POD NUMBER-[protected] ON DATED 07.08.2014 THROUGH OVERNITE EXPESS BUT TILL DATE I HAVE NOT RECEIVED THE SAME.I HAVE CONTACTED WITH OVERNITE EXPRESS SEVERAL TIMES BUT NO RESPONSE FROM THEIR END..I HAVE CALL THEM SEVERAL TIMES BUT I HAVE NOT RECIEVED ANY SORT OF CO-OPERATION FROM THEIR END .SO AFTER REPEATED HARRASSMENT I HAVE PLACE MY GRIEVANCE IN FRONT OF YOU.SO THAT I COULD GET CO-OPERATION IN SORTING OUT THE PROBLEM AT THE EARLIEST.PLEASE TAKE NECESSARY ACTIONS FROM YOUR END.


THANKS & REGARDS
JAY PRAKASH PAL
[protected]
EMAIL ID:[protected]@gmail.com
NON DELIVERY O[censored]RGENT PARCEL
DEAR SIR/MADAM

THIS IS TO INFORM YOU THAT I HAVE NOT RECEIVED MY URGENT PARCEL THRU OVERNITE EXPRESS LTD.
MY BOTHER BOOKED A COURIED FORM JHANSI TO BADDI VIA POD NUMBER-[protected] ON DATED 07.08.2014 THROUGH OVERNITE EXPESS BUT TILL DATE I HAVE NOT RECEIVED THE SAME.I HAVE CONTACTED WITH OVERNITE EXPRESS SEVERAL TIMES BUT NO RESPONSE FROM THEIR END..I HAVE CALL THEM SEVERAL TIMES BUT I HAVE NOT RECIEVED ANY SORT OF CO-OPERATION FROM THEIR END .SO AFTER REPEATED HARRASSMENT I HAVE PLACE MY GRIEVANCE IN FRONT OF YOU.SO THAT I COULD GET CO-OPERATION IN SORTING OUT THE PROBLEM AT THE EARLIES AND TODAY I’VE RECEIVED A CALLFROM THE FROM THE OFFICE OF OVERNITE EXPESS BADDI THAT YOUR COURIED IS RECEIVED IN DAMAGE CONDITION AND LYING IN OUR BADDI OFFICE SO AS YOU KNOW THAT PARCEL HAS BEEN DAMAGE IN COURIED SO I WANTS TO CLEM THE AMOUNT OF THE PARCEL SO NO ANY PERSON READY TO ACCEPT THAT PARCEL HAS BEEN DAMAGE IN COURIER.


PLEASE TAKE NECESSARY ACTIONS FROM YOUR END.


THANKS & REGARDS
JAY PRAKASH PAL
[protected]
EMAIL ID:[protected]@gmail.com

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