[Resolved] Oxicash — debit for failed transaction
This is [name removed] , having an oxicash wallet which i use for mobile recharges. on 18th of march, i did an e-top up of bsnl from my wallet for an amount of Rs 112/- but it showed that the transaction failed. after that i when i checked my balance, it was debited with Rs 112/-. i immediately registered a complain with oxicash over the phone and they gave me a complain id and said that the matter will be solved within 24-48 hrs and the balance will be refunded back in my wallet.but i have not received the refund amt. and neither am i gettin any replies from them.i have mailed them almost 5-6 times but to no avail. i would request u to kindly look into the matter and take some strict action against this company.
Complaint marked as Resolved Jan 1, 2018
Verified SupportOxigen Services India Customer Care's response, Dec 01, 2017
this issue has been resolved
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