[Resolved] Oxicash — debit for failed transaction

 
61 Reviews
India
 Complainant93222
This is [name removed] , having an oxicash wallet which i use for mobile recharges. on 18th of march, i did an e-top up of bsnl from my wallet for an amount of Rs 112/- but it showed that the transaction failed. after that i when i checked my balance, it was debited with Rs 112/-. i immediately registered a complain with oxicash over the phone and they gave me a complain id and said that the matter will be solved within 24-48 hrs and the balance will be refunded back in my wallet.but i have not received the refund amt. and neither am i gettin any replies from them.i have mailed them almost 5-6 times but to no avail. i would request u to kindly look into the matter and take some strict action against this company.

Complaint marked as Resolved Jan 1, 2018
Verified Support
Oxigen Services India Customer Care's response, Dec 01, 2017
this issue has been resolved
Complaint comments  60 Comments     Updated: Share0Tweet0

Comments

I very much agreed with your complaints, as i forget to check that about oxicash in this forum which caused my Rs.200, to give for recharge but no response, why we cant to any action over it, if this is the matter for few guys if for many users how much will they really earning with that scam sites, Kindly anybody message me whome to contact for stop this sitefrom functioning ?
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
OXI CASH IS A FRAUD
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
good evening sir,
mai oxicash e wallet ka retailer hu.sir mainae 5 augest ko ek tata indicom ke number per 20/- ka recharge kiya the.jo success nahi hua tha.aur mere ewallet account se paissae bhi debit ho gaye thae.sir mera e wallet account[protected] hai.please mere account mai 20/- credit kar de tho apki bahut meharbani hogi.
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
This is firoj mulani from valsad. i have recharged my reliance mobile prepaid a/c by Rs. 210 vide tx no.[protected] on 24th august at 15.52.47. but after 7 hrs my account not credited with Rs210.
i have reg complete with customer care vide compliant no.2335309. but till time no action taken by Oxicash side. For mistake of oxicash people why customer have to suffer. Should i take this case to Customer Forum?
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
good morning sir,
mai oxicash ka retailer hu.sir mainae 03/09/09 ko tata indicom mai 25/- ka recharge kiya tha.lakin vo success nahi hua tha.sir mera ewallet i.d number[protected] hai.so please sir mere account mai 25/- credit kar de tho achacha hoga.
abhimanyu
[protected]
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
hello sir i had used the transaction of rupees 25rs on this no. [protected] but recharge has not been done but my account is debited with 25rs kindly adjust my amount as soon as possible in my account thanks for your cooperation...
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
sir i think your service is so poor i had used your service on dated 9 sept 09. i had sent the recharge of 25rs on my bsnl no. [protected] but recharge not done and i had got the sms from ur service that agent has insufficient funds wallet reversal within 72 hours but my account has not been credited with that amount of rs 25rs kindly credit this amount as soon as possible
thanking you...
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
i m a dealer of oximal i doing work with this co, from last one year i think my tranjection will be near about 2 lakh per month i have no any complaint with this co.
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

thank you sir
Hello all

when I was refilling Tata sky Amount by Oxicash Portal suddenly transaction was not ok and amount was deducted from my Oxi cash account then I talk with customer care on phone and send one mail about wrong transaction as per following contact details & they solved my query in 3 hours time

There contact details

Oxigen Services India Private Limited
257, Udyog Vihar, Phase – I,
Gurgaon - 122016
Haryana, India

Email: - [protected]@myoxigen.com

Customer Care: +91- 124 – 4424111
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
Consumer forum,
This email is with the reference to wallet "top up" and "recharge through pin". I, mayank kumar verma, oxicash user have recharged (56 rupees) my e-wallet on 1 DEC. 2009 with the SBI reference no. (IG[protected] but the money is not credited to my oxicash account although 56 rupees is deducted from my bank account and also i have recharged my prepaid mobile ([protected]) with oxicash pin of "rupees 17" two times but both pins are not working.
The pins are as follows:
1st PIN:[protected]
pin no:[protected]
2nd PIN:[protected]
pin no:[protected]
both the pins are not working.
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
i have also top up my oxicash account via sbi net banking . The amount was taken from sbi account but not credited to oxicash account. I registered a complain but of no avail. the transaction date was 5 th feb. 2010 but till now 11 feb my oxicash account is not credited. when contacted they always gave the reply that it will be credited till eveninig but of no avail. I am tired of contacting the customer care. they always gave the reply that they are not getting transation statement from my bank account. so i also send the photocopy of the transation with reference no, but also it was of no use. so now what to do. th



complain no. 3429386
complain date : 6th feb
transaction date: 5th feb
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
gud mr ning sir, oxi cash e wallednot work .call s tonot respond ?wat r doing ?i am not satifide plz tel me answer .plz me repply .sir thinku u sir
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
My oxicash mob no.is [protected], today I Erecharge a reliance cdma no. [protected] tanasistion is successful but still my mob no. Not get recharged and amount is deducted.kindly credit this amount in my oxycash account.
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
Hey this is Chandan B C from bangalore,
I recharged my mobile(UNINOR) through net banking with the link of OXICASH, my amount got debitted from my bank account but i didnt recieve any currency to my mobile so could help me sorting out this problem
Cheers
Chandan
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
gudeve ning sir, oxi cash mobile banking work .call s tonot respond ?wat r doing ?i am not satifide plz tel me answer .plz me repply .sir thinku u sir
my three transction recharge sucess but recharge balance not found but account is debit
there fore three transction
1] 27sept 2010 docomo [protected] 30rs mb td[protected]
2]08 october 2010 docomo [protected] 20rs mb td[protected]
3]19 october 2010 airtel [protected] 44rs mb td[protected]
my mob no [protected] please call
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
i also recharged my uninor number [protected] with Rs. 50 from oxycash through my bank's account.Though the amount was debited from my account I did not get any balance.
Prasanna. And it says that the number does not exist as I try to call the customer care numbers. Can any one help me?
sir mera ewallet id 8873to unhone bola mail karne k liye to maine mail v kr diya par avi tak koi responce nhi mila 15 din ho gaya phir v nhi account activate hua so sir plz help me 738921 automaticaly deactivate ho gaya phir maine costomer care se bat kiya
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
sir meri id number hai [protected]
jo mera password tha vo ab khul nahi raha
our costumer care ka number bhi nahi lag raha hai please mera password bata do pleaseeeeeeeeeeeeeee
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
meri id [protected] hai mera password pata nahi kyu nahi khul raha hai
please mera password forgot kardo please
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
please mera password forgot kar do


id -[protected]
Oxigen Services India Customer Care's response, Dec 1, 2017
Verified Support

Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]

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    Oxicash - debit for failed transaction