[Resolved]  Oxigen Services India Pvt Ltd — Oxicash E-Wallet Not Working on IRCTC or MAHADISCOM

Hi Everyone,

I got Carried away and Signed Up for Oxicash E-Wallet by Oxigen Services India Pvt. Ltd.
I though that having a cash card service is faster and better and of course technically more secure. But I have been mistaken by this harrowing experience. I signed up for Oxicash E-wallet to pay off my Electricity Bills at http://www.mahadiscom.in but to my utter surprise after successfully topping up the E-Wallet with INR 2110/- in multiple transactions, when I went ahead to the MAHADISCOM website for using the service, the transaction failed. I thought that this might be some glitch. I checked my balance on the e-wallet and found that the amount had not been deducted. I re-tried the process. Again I got the same Issue. Moments later I received an SMS on the registered mobile no used by the service that I cannot use this service on MAHADISCOM.

I checked through all the FAQs and they said that the service won't refund money in any case to the bank/customer.

So I went ahead in trying the E-Wallet on IRCTC website and had the same punch in the belly.

Now I am struck with my money in this worthless service that OXIGEN is providing.


Deeply hurt about being cheated, I am thinking of filing a formal consumer complaint at the consumer forum.

Any advise on this is welcome. Thank a lot in advance.

regards,

Mrugesh Mohapatra
Ph No.: +91 [protected]
Email: mrugesh.[protected]@yahoo.com