[Resolved]  Palande Courier Services — Lost the courier

Hello,

I Send a courier from PALANDE COURIER ,2/3 Erandwane, Karve Road, Opposite S. N. D. T., Behind State Bank of India, Pune - 411 004, Maharashtra - India.

After 15 days and several follow ups they told me that this has been lost.
Afterwards they asked me a submit a complaint in written and to contact after 10 days.
After 18 days of complaint they called up saying all they could do is giving me 750 rs which is less than Half of My courier value.That was a gift to someone so not reaching at all is another loss to me.
Please do the needful.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

The way Palande courier people are responding to an complaint is very unprofessionnal.They do not have any customer complaint tracking system. it seems that they are very careless for anyones valuebles gifts / documentations . And even they dont care for there customers.

RECOMENDATION: DO NOT USE PALANDE COURIER SERVICES ...
Bhagyashri Mundhe's reply, Jun 4, 2018
Yes I also have same experience
Its really been horrible experiece with this courier company in pune...At the very first place how they can loss some1's courier and on top of that they are not ready to listen to customer and refund the valuable money...VERY UNPROFESSIONAL...
This is really irresponsisble behavior.How could we rely on such service providers while sending important documents etc.
I agree that mistakes do happen in any business, however the way in which they rectify those mistakes are important. In this case company is behaving is not taking any step to rectify or give proper compensation (although nothing can be compensated for gift). This is ridiculous.
The very first concern with courier business is what happen if a courier has been lost, how the courier company deals with this situation. If a courier service deal with their customers in this way then we should not use it for sending gifts / documents.

palande courier — not to responses

i want to details of my courier in kudal 12/08/2010 mahesh gawade but this couier is not to received me mahesh parab andheri east
My Consignment No. is 1369276 Address:- Vishal Panditrao Sawant 238’A’ Ward, Shivaji Peth,
Sandhyamath Galli,
Kolhapur.
Cont. No. [protected]
This is really irresponsisble behavior.How could we rely on such service providers while sending important documents they (Kolhapur Palande Service ) received documents on 8th March only beacuse of less manpower they are not dispatched the documents to named paerson.
this palande courier service is a very good and uniqe example of worlds worst service.I am also suffering now a days from this palande couriers bad services.they lost my courier and after several follow up taken then told that my courier is lost.they must have change thier cell phones dialer tone ...no...no...must have lock all the palande courier shops.and learn from a uneducated boy who take care of his bafellows, cows, ships and bring them carefully at home in evening by correctoly identifing them from a lot.
Worst Courier Company ever seen, i have sent one courier through this agency on 9th November, i am still following up with these guys to get the trace of it, the employees associated with this company are very unprofessional & rude in behaviour. I will always regrert on my decision that i have chosen the Palande courier services.

It was expensive gift & i have been informed to their associates very clearly at the time of dispatch . :( :( :(

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