[Resolved]  Panasonic India Pvt Ltd And Vijay Sales — Panasonic LCD TV

Address:

Mumbai Suburban, Maharashtra

Yesterday (9th May 2010), we purchased a Panasonic LCD TV (32X9) Chasis No.[protected] from Vijay Sales, Infiniti Mall, Andheri West, Mumbai (invoice No.81 SWR05 10SIAOT 1521). Today (10th May 2010) on the next day, TV is not even starting.

I am unable to contact the Panasonic Helpline. I am also unable contact Panasonic service centre nearest to my residence (as per the list provided by Panasonic alongwith TV) which is Neutron Service Center Pvt Ltd at Lokhandwala Complex, Mumbai. The phone numbers[protected] and others) are non-existing numbers. Panasonic helpline numbers[protected] and[protected] only rings.

Even the phone number of Vijay Sales, Infiniti Mall, Andheri West[protected] and Customer care[protected] only rings for the past 2 hours.

Somehow I managed to reach one number of Panasonic[protected] at 19.40 hr and spoke to Ms Neha. I was told someone will come. I am still waiting. No one turned up till the time lodged this complaint at 21.00 hr..

I just can’t believe Panasonic joining hand with Vijay Sales is cheating customers like this.


Roshmila Bhattacharya and Pallab Bhattacharya
44-107 Paramount,
Cross Road No. 1,
Andheri West, Mumbai 400053