Passport — No response yet from Passport Office

Address:

Shivpuri, Madhya Pradesh

I haven't received any response yet from Passport Office Bhopal, i have send many mail but still not receive any response
My problem is that I have applied for passport in 24 January, 2011 and police verification has been done in march 2011 but still i didn't get any status of passport because when i enter on their online status site it gives that File no either wrong or not found.
Please help me on this issue

File no Z[protected]