PayTM Mobile Solutions Complaints & Reviews

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Banks

PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 995

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Dear Sir

I have been cheated for sake of recharge of mobile service by a Noida base cyber recharging
unit as under
PAYTM MOBILE SOLUTIONS PVT.LTD [www.paytm.com]
PAYTM OFFICE B-121, SECTOR 5
NOIDA 201301.
I have paid Rs 800/- on 25-Jun-2012 through Maestro Card
debit card no.[protected]XXXXX027 against paytm order no. 35203129
at 21:00:00 hrs bank SBI ref no.[protected] CCAVENUES SBIPG
to recharge my Reliance CDMA No [protected].
Unfortunately recharge was not successful.

Till date, they are just redirecting me from bank transfer to paytm cash and that both are fake.

I request me to come up with refund details and they are not responding to this.

Under these circumstances party attitude is very clear when
not informing payment details party has eaten my money
cheated me.
I understand that with feedback on party portal that lot of
people are facing similar problems & PAYTM has made
source of illegal income as cheating amount is involved around
Rs 800/- .PAYTM believes people whom they are cheating
will not take serious action against PAYTM & in this manner
they collecting huge money of public.
I request to RBI to kindly take up this matter seriously
& stop practice of parties like PAYTM collecting money
like & cheating PUBLIC.
I am confident that you shall take suitable action & make
policy to block dealings with public may be small amount ranging Rs 100 to Rs[protected] where public may not take any tension by writing off their losses.

I shall be obliged to investigate matter take suitable action against
online payments collection centers who is collecting huge money
from public & eating such collection as illegal income & do not response to public.

Thanking You
Piyush Shobhane

Aug 13, 2020

Complaint marked as Resolved

View replies

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jul 18, 2012

Verified Support

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money Rs.800 has already been refunded to your Paytm Cash balance. You have already used Rs.786 Paytm Cash to pay for your next recharge on Paytm.com of Vodafone and rest amount of Reliance.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Rampukar singh

from Bengaluru, Karnataka

Dec 4, 2012

I have made payment through s b i internet banking for recharging my prepaid mob.[protected] vide ref no 56169905 of Rs410 and Rs110 on 07.11.2012 order no55234933 and 55235055 but recharge has failed. you are requested to refund total Rs510 to my sbi a/c [protected] Rampukar Singh s b i cement nagar maharastra

archana pooja

from Bengaluru, Karnataka

Jun 19, 2013

Dear Sir/Madam,

Please find the attachment of screen capture of payment transaction done to paytm for recharging MTS number [protected] and my account is [protected]@gleason.in and your transfer number is [protected].IGJ2307602 RS -30 AND IGJ2302948

Trust, you will do needful.

Archana

after sending this mail to your mail id with attachment of money transfer 3 times neither your not refunded the money or any message from your side to my mobile nor call nor reply how do i know my money is returned to me or my mobile is recharged with that amount or please tell you people have eaten up what please reply back how do we trust .

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Adilabad, Andhra Pradesh

i requested to you for i am a rong subscriber ID intered that was my TATA SKY DTH recharg is not successful
ther was i requested to you refund the my amount please sir

FROM :-

NAME SHAIK ARSHAD ALI
E MAIL shaik.arshad.[protected]@gmail.com
CELL NO [protected]
VILLAGE KUBEER. MANDAL KUBEER. DISTRICT ADILABAD. ANDHRA PRADESH. INDIA
PIN COOD 504103

Aug 13, 2020

Complaint marked as Resolved

View replies

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 30, 2012

Verified Support

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddha Nagar, Uttar Pradesh

I am unable to login in my account "[protected]" there is a message displayed in red "contact us at [protected]@paytm.com".
Password resetting also not working for me.
RakeshKumar

View replies

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 30, 2012

Verified Support

Dear Customer,

We are happy to assist you.

We would recommend you to please clear all your cache and temporary internet files and refresh your screen in order to go ahead with the recharge process.

We hope this information is helpful.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Jabalpur, Madhya Pradesh

i have recharge rs20 on [protected] this number through www.paytm.com. but recharge was not successful. after that i have complaint in www.paytm.com they will tell that money refund was completed bt i could not return back my money because sbi bank does not reflect this refund instanty. so pls as soon as possible kindly returning back my money.the sbi ref number is l44829055IGB3639292.

Mar 4, 2020

Complaint marked as Resolved

View replies

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 30, 2012

Verified Support

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dt 21.06.2012 Rs 990/- paid thru debit card at Paytm.com to have recharge of Data card. But recharge not happened till now.
there is no contact details available at site. I find myself cheated by this site.

View replies

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 24, 2012

Verified Support

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddha Nagar, Uttar Pradesh

Respected sir,

I have deposited the Rs 200 in paytm cash from ICICI bank on 18th May 2012, after that i have recharged the my mobile with Rs 110 on the date 24th May 2012 & again on date 27th may 2012 with Rs 50, after 27th May 2012 I haven't recharge my mobile by using paytm cash, so the my balance Rs 40 was should be there in account, but now it not showing balance in my paytm cash. I have attached the photo of recharge order, last 3 transaction was regarding with paytm cash & 4th one i.e Order No.39876666 dated on 9th June 2012, Rs 203 done from my ICICI bank account.

So i am kindly requesting you that please take strong action against the www.paytm.com

Yours Faithfully,
Rajaram chavan
[protected]

Aug 13, 2020

Complaint marked as Resolved

View replies

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 23, 2012

Verified Support

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kanchipuram, Tamil Nadu

i made my recharge through "paytm" i received the conformation code but i didnt get my recharge i dont have credit and all the shops are closed i want my money refunded as soon as possible or resend the recharge again my mobile number is [protected] and the order number is 40613661 my name is tsering wangmu
and this is troublesome just send my recharge again

View replies

abdulfayas

from Chennai, Tamil Nadu

Jun 9, 2011

I recharged my mobile no. [protected], which is not successful, but the amount of Rs 70 debited from my account, i did the transaction through SBI Net Banking,

My transaction number is IG53836902. Please get me a solution as soon as possible.

Please do refund or recharge my number at the earliest

anfarshaikh

from Mumbai, Maharashtra

Jun 10, 2011

i was recharged my mobile no.[protected] / 80 Rs. my loop a/c have not received balance but my bank a/c debit 80 Rs Is not refund, Please refund my amount immediate

agvimal

from Noida, Uttar Pradesh

Jun 14, 2011

Recharge unsuccessful
I recharged my mobile no. [protected], which is not successful, but the amount of Rs 70 debited from my account, i did the transaction through SBI Net Banking,

My transaction number is 69073857 Please get me a solution as soon as possible.

Please do refund or recharge my number at the earliest

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 16, 2011

Verified Support

@agvimal
We have reviewed your transaction and your refund has been initiated.
Please contact us directly at [protected]@paytm.com

Best Regards,
PayTM Customer Care
[protected]@paytm.com
..

nityanand naik

Jun 21, 2011

Recharge unsuccessful
I recharged my mobile no. [protected], which is not successful, but the amount of Rs 50 debited from my account, i did the transaction through HDFC Debit card,

My cheque ref number is757042 Please get me a solution as soon as possible.

nityanand.[protected]@ymail.com

sanjeev vishwakarma

from Bengaluru, Karnataka

Jun 22, 2011

I recharged my mobile no. [protected], which is not successful, but the amount of Rs 220 debited from my account, i did the transaction through SBI Net Banking,

My transaction number is 2096878. Please get me a solution as soon as possible.

Please do refund or recharge my number at the earliest

vishmu

from Chennai, Tamil Nadu

Jun 26, 2011

I recharged my mobile no. [protected], which is not successful, but the amount of Rs 650 debited from my account, i did the transaction through hdfc debit card

My transaction number is 2215000. Please get me a solution as soon as possible.

Please do refund or recharge my number at the earlies

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 28, 2011

Verified Support

@ Nityanand

We have reviewed your transaction. There was a delay in receiving the response from the bank’s server, as a result we were unable to complete your mobile recharge.

Incase of any deduction from your bank account please do provide us the screenshot of the transaction listed in your Bank Account so that we can forward the concerned details to the Bank.

Please provide the details directly at [protected]@paytm.com

kishore.d

from Delhi, Delhi

Jul 1, 2011

sir,
i recharged rs 222.00 to my vodafone number([protected]) with paytm web site using s.b.i on line banking . The money has been deducted from my account and the s.b.i refernce no is IG56604093 but the recharge was unsuccessful...please help me out

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jul 4, 2011

Verified Support

@Kishore

We have initiated the refund for the unsuccessful transaction.

Kindly contact us directly at [protected]@paytm.com.

ajoy narain

from New Delhi, Delhi

Jul 23, 2011

My transaction details are:
Sir,

My card is charged of rs 1000/- but tata sky recharges not successful

Order Number : 2856840
Registered User : [protected]
DTH Operator : Tata Sky
Subscriber id : [protected]
Recharge Amount : 1000.0
Payment Mode : DTH-Credit Card (CITIBANK | 542556)
Transaction Date: 22-Jul-2011 06:42:35 PM IST

Note: This Transaction will appear in your bank statement as 'PayTM' or 'One97'. The bank transaction id is [protected].

ragkini

from Jammu, Jammu and Kashmir

Jul 25, 2011

Yesterday (24/07/2011) I have recharged my bsnl number [protected] through PayTM, following are the details of transaction. Unfortunately my account is not recharged but amount is debited and recieved message from PayTM team, but no confirmation from BSNL. Please do the needful at the earliest or refund the amount.

Order Number : 2901816
Registered User : [protected]
Mobile Operator : BSNL
Mobile Number : [protected]
Recharge Amount : 55.0
Payment Mode : Net Banking (Bank of India )
Transaction Date: 24-Jul-2011 11:47:42 AM IST

Ramy12

from Bengaluru, Karnataka

Jul 26, 2011

I too have been cheated by PayTM for BSNL Recharge Rs.55. Until now I was not been credited. How can I get my money back. Anyone please help me.
My Transaction details:
Order Number : 2924378
Registered User : [protected]
Mobile Operator : BSNL
Mobile Number : [protected]
Recharge Amount : 55.0
Payment Mode : Net Banking (ICICI Bank )
Transaction Date: 25-Jul-2011 09:17:46 AM IST

ragkini

from Jammu, Jammu and Kashmir

Jul 28, 2011

This issue is addressed by paytm team amount is being refunded.

With Regards,
Raghavendra

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jul 29, 2011

Verified Support

@Ramy12 We have reviewed your transaction and your refund has been initiated.

Please contact us directly at [protected]@paytm.com for further assistance.

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jul 29, 2011

Verified Support

@ ajoy We have reviewed your transaction and your refund has been initiated.Please contact us directly at [protected]@paytm.com for further assistance.

Soumyatanu Adhikary

from Delhi, Delhi

Aug 19, 2011

i ddnt get my recharge even though rs 100 ws deducted from my bank account.
ph no of recharge [protected]

su1267

Aug 30, 2011

i recharged my mob. no. [protected] on 29 aug 11 with 110 rupees and ur order no was 4240790 but i have not got recharge till now . n mobney was debeted from my account. plz do helpfull

vipin8

from Roha, Gujarat

Aug 31, 2011

mene jb recharge kraya to mere mobile pe msg aya k "ur acct is rech with Rs.01 core tt, plz pay Rs40." lekin mere mobile me balance nhi aya h...plz solve the problem.

vipin8

from Roha, Gujarat

Aug 31, 2011

i recharged my mob. no. [protected] on 31 aug 2011 with 40 rupees and ur order no was 421409 but i have not got recharge till now . n money was debeted from my account. plz do helpfull

Priya Nath Verma

from Ranchi, Jharkhand

Sep 5, 2011

I recharged my mobile no.[protected] for Rs.200/- by raising debit against my Bank Account. Your order no.4047156 was advised to me vide your SMS dated 25th August 2011 confirming receipt of money but my mobile has not yet been recharged. The balance of BSNL does not include the recharge amount of Rs.200/- as yet. Pl. advise status of recharge. Pl. help.

jitender786

from Mumbai, Maharashtra

Sep 22, 2011

i recharge the uninor numder [protected] but recharge is not suuccessful, my order number 5052372 recharge amount 50
my login id and number [protected],
i want to know why the company not give contact number, i have 5 time complaint in the company by email on [protected]@paytm.com, but company not take any action, please transfer my balance in my account or recharge my number [protected] with 50

bharatping

Sep 26, 2011

DTH RECHARGE UNSUCCESSFUL. I HAVE RECHARGED MY VIDEOCON DTH VIDE ORDER NO 5465686 DATED[protected] . THE SAME IS STILL NOT RECHARGED. PLEASE RECHARGE THE SAME OR REFUND THE AMOUNT OF RS 300.00 TO MY ACCOUNT. BANK TRANSACTION IS COMPLETE AND BANK HAS PUT THE DEBIT TO MY ACCOUNT.

mannan.it

from Mumbai, Maharashtra

Oct 10, 2011

Dear Customer,

We regret that your recharge of Rs.50 for Mobile [protected] on Paytm was unsuccessful.

The recharge failed because of a technical error at BSNL - Kerala.

Amount of Rs.50.0 has been refunded as Paytm Cash, making it a total available Paytm Cash balance of Rs.50.0. This Paytm Cash can be used for your next recharge or any other order at paytm.com.

You always have option to transfer Paytm Cash to your bank account, just visit Order Status page and click on initiate transfer.

Your order details are as follows:

Order Number: 5480384
Registered Mobile Number: [protected]
Order Date: 26-Sep-2011 02:44:21 PM IST
Payment Mode:
Rs.50.0 paid by Net Banking (State Bank of India)

Note: This payment may appear in your bank statement as 'Avenues India Ltd', 'TechPaytm', 'Times of Money' or 'Bill Junction'. The bank transaction id is IG68985186. And don't refund my money...

Sushma Desai

from Mumbai, Maharashtra

Oct 12, 2011

My Recharge is not-successful I have Received a Transaction Id : 425893 on Recharge of Rs.50 but no confirmation mgs received & also balance is not received. So plz refund my Rs.50 into my account as early as possible or recharge it.

Sorry to say but very Bad Experience with Service.

vasanthanagandla

from Chennai, Tamil Nadu

Nov 2, 2011

I have recharged my mobile .in order staus it is displaying recharge success. and but the amount debited from my account.order id is:7826235 .i maild to [protected]@paytm 2 times.i didnt get any response. please get me a solution as early as possible.dont cheat customers.that is not good. i need solution as early as possible.

karan9590

from Mumbai, Maharashtra

Dec 24, 2011

just now i recharge my no [protected] by your paytm but i didnt got any recharge and Rs 30.0 is deducted from my a/c pls recharge my a/c no.

k.mahajan12

Dec 26, 2011

Recharge of MTS datacard unsuccessful. It has happened 2 times in december. Both times I tried recharge of 198 and it wasnt successful. After payment gateway authentication, it showed HDFC rejected your payment while I got sms that payment has been succesful from my credit card.
I believe paytm people are just earning money by deducting money and not recharging.

Order Number: 12472441
Transaction Date: 25-Dec-11 21:14:36

I will soon be moving the case to consumer court if something is not done.

[protected]@gmail.com

Sharath Vasan

from Chennai, Tamil Nadu

Dec 30, 2011

i today[protected] signed up in paytm and recharged my number [protected] with Rs.50 through net banking,
the amount got debited from my account but i didn't receive my recharge.

so kindly recharge my amount in my number .

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jan 3, 2012

Verified Support

rajjangir

Mar 9, 2012

dear sir my recharge not dun im recharge to data mts [protected] rs500//so i wont know y recharge no dun pls reply

shubham18

from Delhi, Delhi

Apr 19, 2012

sir i hav recharged my tata sky dth with amount of rs.2750 on PAYTM website but it haven't recharged yet. i have mailed them so many times at their customer support [protected]@paytm.com but no reply. i want my money back or else i have to lodge a police complaint against you

order no.[protected]

ganesh singhmjs

May 4, 2012

My transaction details are:
Sir,

My card is charged of rs 500/- but dish tv recharges not successful

Registered User :[protected]
DTH Operator : dishtv
Subscriber id : :[protected] dishtv
Recharge Amount : 500/
Payment Mode : debit Card [hdfc bank ( 07851)
Transaction Date:14 april 2012 21;14;19
Note: This Transaction will appear in your bank statement as 'PayTM' or hdfc bank.

shubham@4u

from Jind, Haryana

May 7, 2012

Hi I shubham .
I made a payment to dth(sun direct ) of rs 165. But error cause recharge unsuccessful and amount still not refunded to my paytm account.
Order no. 36955270

Balum

from Mumbai, Maharashtra

May 15, 2012

I Have paid in my friend in postpaid number is [protected], The amount is Rs. 355 debited on my account but not paid to bill and my account order no is 40747119 pls

itsne72

from Mumbai, Maharashtra

May 27, 2012

you are very right, they always do the same thing. i had recharged my MTS Mblaze

Registered User : 0971123****
Recharge Amount : 998 INR
Payment Mode : debit Card icici bank
Transaction Date: 26 may 2012

i had contacted them in care but the response is not good, they are beating around the bush.

i suggest you to don't use their services
Please don't use their services, they leave their users in a LURCH.

thanks
Neeraj Khatri

baluhyd8

from Hyderabad, Telangana

Jun 20, 2012

Respected Sir;

This is to bring to your kind notice that we have made payment through PayTm with UNION BANK OF INDIA-Debit Card at[protected] at 5:30 pm but our dishtv recharge was not activated..We have attested the details below, Please do the needful.

ACCOUNT NO:[protected]
ORDER NO:40209354

With regards;
T.BALU
ph no:[protected]

kkvchowdary

from Jagtial, Telangana

Jun 28, 2012

recharge unsuccessful
i made my recharge through "paytm" i received the conformation code but i didnt get my recharge i dont have credit and all the shops are closed i want my money refunded as soon as possible or resend the recharge again my mobile number is [protected] and the order number is 41329796 my name is k.k.vishwanath chowdary
and this is troublesome just send my recharge again

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jul 18, 2012

Verified Support

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

rupeshsinghsolutions

from Mumbai, Maharashtra

Aug 26, 2012

i recharge the vodafone numder [protected] but recharge is not suuccessful, my order number 46294208 recharge amount 222
my login id and number [protected]
i want to know why the company not give contact number, i have 5 time complaint in the company by email on [protected]@paytm.com, but company not take any action, please transfer my balance in my account or recharge my number [protected]

7598824112

from Jalakandapuram, Tamil Nadu

Sep 25, 2012

I recharged my mobile no. [protected], which is not successful, but the amount of Rs 200 debited from my account, Date 18-Sep-12, Order No.49427065

kathir s

from Chengalpattu, Tamil Nadu

Jan 9, 2013

Today (08/01/2013) I have recharged my Airtel number [protected] through PayTM, following are the details of transaction. Unfortunately my account is not recharged but amount is debited and recieved message from PayTM team, but no confirmation from Airtel. Please do the needful at the earliest or refund the amount.

Order Number : 66940365
Registered User : [protected]
Mobile Operator : Airtel
Mobile Number : [protected]
Recharge Amount : 50
Payment Mode : Net Banking (Statebank of India )
Transaction Date: 08/01/2013 09:30PM 1st

venkat_narayanan

from Chennai, Tamil Nadu

Feb 20, 2013

sir
i was charged on my axis bank account for big tv recharge through internet banking rs 1500 which is being held up by you and not refunded till date
order number:72323878 on 7/02/13
kindly do the needful

s venkatnarayanan.
[protected]

015234341

from Delhi, Delhi

Apr 30, 2013

I have made recharge of Rs. 150 on 29/04/2013 at my idea no. [protected] and made payment by using my ATM. But today on 30/04/2013 at about 1650 hrs I didn't get the value credited in my mobile no. Request check the happening and credit the value at the earliest to facilitate me.

nkuku

from Bengaluru, Karnataka

May 8, 2013

PayTM — Recharge not successful

Hi,
I have Recharged amount of rupee 100 to my mobile through Paytm. amount had been deducted from account but still i didn't get the Recharge.this is the third am waiting for the response from bank.

please resolve the issue as soon as possible.

Satish Das

from Hyderabad, Telangana

Sep 4, 2014

I had recharged my vodafone and BSNL Nos using the famed PAYTM. Rs 250/- for Vodafone No [protected] and BSNL No [protected] for Rs 250, but no messages for the recharge have been received till date.

chontu

from Pipri, Maharashtra

Sep 22, 2014

I have to recharge my no.[protected] is 139 rupees special pack on 20-8-14.the amount had deducted in my account bt in reply paytm msj the recharge was successful but I have no received msj behalf of airtel &amp; the recharge has not done. Pls not down my Complaint &amp; resolve my problem.my order I'd is[protected]

s. priya

from Chennai, Tamil Nadu

Oct 16, 2014

Sir/madam’

I have recharged my Airtel number [protected] full talk time Rs.230 but i got recharged Rs.215 only.
Order no: #[protected]

Please clarify it.

Krishnaaa

Dec 18, 2014

I have recharged with Rs.50 for Mobile no.[protected] at 8.07pm on 18Dec14, but not yet received any balance or refund for the same.
Order number is[protected]

Please check

raji25

from Chennai, Tamil Nadu

Mar 26, 2015

I today I recharged for rs.198 3g aircel pack .the cash iss debited from my account...but still the recharge is not successfull plz check this problem...

ckbamotra

from Bengaluru, Karnataka

Oct 13, 2015

i recharged my mob. no. [protected] on 08 Oct 2015 with 99 rupees and ur order no was[protected] but i have not got recharge till now . n money was debited from my account. plz do helpfull

kushagradeep

from Gurgaon, Haryana

May 20, 2016

Paytm — unmatched product remained

the frame of the sunglasses is yellow colored while what i ordered were black

ippi

from Mumbai, Maharashtra

May 20, 2016

Paytm — money sent

Yesterday at 4 54PM from my paytm account 400 rupees was sent to a number. The TxnID602AC8EEAC2AADE5.I want to know .to which number my money is sent?plz help

5Vishal5

from Mumbai, Maharashtra

May 23, 2016

Paytm — Paytm cash back did not get yet

I was buy a Samsung galaxy a5. On which had a paytm cash back offer of 3000rs. but My paytm cash back reward price didnot get yet... Reply me soon..

chethan chandra

from Bengaluru, Karnataka

May 23, 2016

Paytm — order no 868851458 cash back not recieved

above mentioned order No's cash back amount is not received

7776009700

from Aurangabad, Maharashtra

May 23, 2016

Paytm — Refund money bank

Sir, I had booked a ticket if they failed to daer travela Baba from the date 16.04.2015 paytm and early in my paytm refund if they were not the bank refund amount rs. 1010

ns pavan kumar

from Mumbai, Maharashtra

May 24, 2016

money not refunded almost 2 months

payment order number[protected] I send back product to merchant office[protected] but still refund not done even after sever mails and complaints

Nalini Mohanty

from Bhubaneshwar, Odisha

May 26, 2016

I ordered bouses but received blouse unstitched materials

My order no. was[protected] for combo pack of three blouses, but I received three blouse fabrics unstitched.I want to return it please help

DHANANJAYRaje

from Yaval, Maharashtra

May 26, 2016

wrong recharge refund process

Sir I was wrong recharge (Airtel) [protected] on this number now how was refund this cash. This Is my email id- [protected]@gmail.com plz reply...

vvksantosh

from Pune, Maharashtra

Jun 9, 2016

recharge unsuccessful - amount deducted

Amount of 230 deducted from bank account. but didn't get the Vodafone mobile recharged. Didn't see the refunded amount in paytm cash as mentioned in site. Paytm order no:[protected]. my mobile no is [protected]

Rahulkashmiri

Jun 13, 2016

Not shipped my order

My order Number[protected] it's not shipped from 4/10/2014 it is too much delay.

bossss1

from Pune, Maharashtra

Jun 13, 2016

order no.620905837

waiting for delivery before 20/10/2014

Jvshiral

from Mumbai, Maharashtra

Jun 13, 2016

Amount deducted from my online banking account but not get recharge till date

I have recharged the amount of RS.200 on 20th Oct, 2014 and the money is deducted from my account, but still not recharged .pls refund my money or recharged Transaction details are: [protected]IG00CEPDI2 TRANSFER TO 3262

nalini_spr

Jun 14, 2016

Recharge mobile phone through paytm.Amount debited to credit card.but recharge not done.

Dear Sir, Myself Nalini Sahoo.Today I recharge my reliance gsm mobile no.+91-[protected] through paytm amount diebt to my credit card but recharge not possible.Pls do needful for return my money.

kp20061

from Gurgaon, Haryana

Jun 15, 2016

for payment refund

plz. refund my payment 320. order no.[protected]

nikita2190

from Delhi, Delhi

Jun 27, 2016

BSES Yamuna Electricity Bill

I have paid the electricity bill through net banking. Money has been debited from my account but the bill has not been paid through PayTM . i get the message the payment is successful .Please give me the refund

suresh tummala

from Nellore, Andhra Pradesh

Jun 28, 2016

Pending recharge amount plz refund my balance

Dear sir, madam
This is suresh
Disappoint to in time recharge very slow process to tata docomo mobile recharge .i have recharge Rs 50 one time but my paytam account balance debited to 100 .kindly refund my balance immediately

Helpful

Found this helpful?

67 Comments

Post your Comment

Comment Guidelines

Address: Meerut, Uttar Pradesh

sir,
my bsnl postpaid number is ([protected]) and date 5th June 2012 i used online recharge by paytm.com Rs.1010. the point is that my payment deduct but recharge not successful and till now i have not receive any amount in my online account here i am attaching a copy as a proof
pls resolve this problem as soon as possible.

Aug 13, 2020

Complaint marked as Resolved

View replies

appssharma

from Hyderabad, Telangana

Jun 15, 2012

sir
i recharge my phone 5/6/2012 (4.13pm) my number is [protected], my amount deduct but recharge unsuccessful, and tell now amount is not refund in my online axis bank account Rs. 1010/- pls help me as soon as possible here i attached a copy of as a proof .
Thanks,

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 19, 2012

Verified Support

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

anantyadav

from Delhi, Delhi

Jul 2, 2012

my mob. no. [protected] two time not successfully Rs 1785 And 1650

yadcool

from Bardoli, Gujarat

Jul 16, 2012

sir,
my idea prepaid number is ([protected]) and date 15th July 2012 i used online recharge by paytm.com Rs.40. the point is that my payment deduct but recharge not successful and till now i have not receive any amount in my online account here i am attaching a copy as a proof
pls resolve this problem as soon as possible.

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jul 18, 2012

Verified Support

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat

37448423, 40083591
this two order number in which account debitated
my mobile number [protected]
mY email ID : binod.[protected]@yahoo.com

Aug 13, 2020

Complaint marked as Resolved

View replies

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 18, 2012

Verified Support

VIJUSHEDGE

Jul 12, 2012

NOT ACCESS PAYTM ACCOUNT

sashig

from Noida, Uttar Pradesh

Jul 18, 2012

no cumment

Paramveer Singh Mankan

from Delhi, Delhi

May 27, 2013

i m unable to login paytm

sanjay banshi

from Noida, Uttar Pradesh

Jul 11, 2013

SERVICES IS BED FOR PAYTM.COM

Buri.chiranjeevi

from Noida, Uttar Pradesh

May 6, 2015

chiru100

Ꮄ

ᎴᎥᏁᏋᏕᏂ ᏕᎥᏁᎥᏂ

from Bengaluru, Karnataka

May 17, 2016

Hello, I am unable to login into my PAYTM account, as when I am entering my username and password it asking to re-enter the username and password ???????? mistake would be done but several times ... PLZ. look into it.

MohitPatel1

from Ahmedabad, Gujarat

May 20, 2016

Paytm — Duplicate , Damaged and Not Working Item

I already sent 8 mails regarding my complaint, but paytm only replies me that we will resolve your concern within 48 hours. It is already 120 hours, but still my query is not resolved. My Order Number is[protected]. Please Do needful ASAP.

Vikramchoudhary0677

from Bengaluru, Karnataka

May 20, 2016

Paytm — Phone Number Change

We Need To Change Our Password So Please Get Back To Us Soon As Posible We Are Awaiting For Your Call. please Call Us Soon. I'll Give zero Stars For This!

Dikeshwar sahu

from Korba, Chhattisgarh

May 23, 2016

Paytm — mobile recharge failed

I WAS RECHARGE MY MOB NO.[protected]. NET PACK 175 RS. BUT RECHARGE FAILED AND AMOUNT HAS BEEN DETUCTED. PLZ REFUND MY MONEY

sumi dhiman

May 23, 2016

Paytm — help me

Admin i m sumit dhiman my paytm id [protected] i want to know about my transaction id no. 0CBBDBEE16107191 PLEASE tell me who is one

Lsk Gunour

from Govindgarh, Madhya Pradesh

May 23, 2016

Paytm — Recharge of Reliance GSM Mobile 9827621593 YOUR ORDER IS SUCCESSFUL BUT AC BALANCE NOT SHOW

Payment of Rs. 30 is received by Paytm ! NB Transaction No IG00VYUOH3

Jay Shankar k

from Bengaluru, Karnataka

May 23, 2016

wrong shipment delivered

i have recieved a different size and different colour shoe instead of converse black shoe of size 8 ... ORDER NO.[protected]

abhayk274

from Mumbai, Maharashtra

May 23, 2016

return request

i requeted return of my order no[protected] but there is no response fropm paytm side from 5 days

mahtoramkumar

from Nagpur, Maharashtra

May 23, 2016

paytm -recharge of
TATA DOCOMO
Mobile [protected]

faizalch

from Chennai, Tamil Nadu

May 24, 2016

not refund for my money

now i using pay tm websites some of months. last 7 transaction in failed but not refund my money. another transaction not using. your transaction is very slow.

victory ranjit

from Nellore, Andhra Pradesh

May 24, 2016

ticket not booked

Actually i booked 3 tickets in bookmyshow but noly 2 are conformed but 3 ticket money deducted? when i will get my money back? my paytm id is [protected]@gmail.com

ravindrakute

from New Delhi, Delhi

May 24, 2016

not recevied recharge amount of prepaid mobile

Yesterday i have recharge my mobile phone online for Rs 250/- through credit card but balance amount not received in mobile No [protected]. Request credit the balance immediate or confirm me. Ravindra kute

Rajdeep Madhav

May 26, 2016

order failed

order no.[protected] bill payment not successfull but rs 202 deducted from my sbi account ..please check it out and give my money back

Pragya Agarwal

from Pune, Maharashtra

May 26, 2016

Want Refund of my paytm order # 757851392SHOPPING

I want to return my paytm product with order number[protected]SHOPPING and want the refund in my net banking account. Also send my paytm wallet cash in the same net banking account i.e. SBI from where I did this product payment

Adnan Raza

from Delhi, Delhi

Jun 10, 2016

order return

my mobile display was cracked when it was delvered

SHARMA_0143

Jun 13, 2016

transaction queued

ORDER NO.[protected] AMOUNT 1250 PLS COMPLETE THIS TRANSACTION PANKAJ SHARMA MO.[protected]

naror33

from Delhi, Delhi

Jun 14, 2016

Non Delivery

Dear Team, This is to inform you, that I has placed order of shoes with order details mentioned below, but till date there is no update on shipment. Order No.[protected] Sep '14 11:44 am

Pravin Dattaran Kadam

from Mumbai, Maharashtra

Jun 15, 2016

50 rupees recharge not received for 8898546066

50 rupees recharge not received on aircel no [protected] for using paytm to netbanking option account debit message recvied on 29may2016 on 3:24 pm. still balance not received below quoted message

QUOTE.
an amount of rs.50.00 has been debited from your account number xxxx2095 for an online payment txn done using HDFC Bank net banking.

Monhan moni

from Ahmedabad, Gujarat

Jun 28, 2016

Recharge issues

I didnt get recharge. but my ammount from wallet is deducted.. can you u return my ammount.

vipindudhmogare

from Mohali, Punjab

Apr 19, 2017

Hi, I unable to login into my paytm account.my userId is [protected] when I login using any thirdparty loginwindow, like google, facebook, etc.then it asked this number is already register. please resolve as soon as possible.

Yamini Rameshh

from Mumbai, Maharashtra

Oct 13, 2017

There is literally no way to reach your customer care team!!! How does your company function. I need to get access back to my PayTM account and I'm calling the numbers but they are ALWAYS busy - I have called 1000 times. There is no place to write an email or a written complaint. What kind of customer care is this!? Please respond immediately. My email ID is [protected]@gmail.com

Helpful

6 other people found this review helpful

6 found this helpful

27 Comments

Post your Comment

Comment Guidelines

Address: Bidar, Karnataka

I HAVE DONE AN ONLINE AIRTEL RECHARGE OF RS. 300/- THROUGH PAYTM WEBSITE.I GOT A MESSAGE ON MY NO.[protected], Thank you for using Paytm.com to recharge mobile no.[protected] for Rs.300. Your Order Number is 40191152. For queries, email us at [protected]@paytm.com.BUT THERE WAS NO BALANCE IN MY A/C.THE ONLINE RECEIPT AND THE MESSAGE SHOWS THE WRONG MOBILE NUMBER [protected] .BUT I HAVE CREATED AN ID ON THE PAYTM SITE WITH MY MOBILE NO. [protected] AND I RECEIVED THE MESSAGE ON MY CORRECT MOBILE NO..WHEN CONTACTED THEY SAID RECHARGE WAS SUCCESSFUL AND THEY HAVE CONFIRMED WITH TELECOM OPERATOR.BUT I HAVE LOST MY RS.300/- ON THIS FAKE WEBSITE.

I THINK PAYTM IS A FAKE WEBSITE.

Aug 13, 2020

Complaint marked as Resolved

View replies

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 15, 2012

Verified Support

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jul 18, 2012

Verified Support

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Sambalpur, Odisha

I had recharged my bsnl mobile from my paytm account on 6th June 2012. After I entered my debit card details and forwarded,it showed the site encountered some problem. But by then money was debited from my account. Its 12th June 2012 today and I have still not received my money back. The amount is also not available in my paytm balance.
I hereby furnish all the details of the transaction.

Log in Id - [protected]
Mobile Number - [protected]
Card - Debit Card (State Bank Master Card)
Amount -Rs 200
Date - 06.06.2012
SBI Details - POS PRCH
POS[protected] CCAVENUES SBIPG
Please look into the matter and revert back the amount deducted from my account.

Aug 13, 2020

Complaint marked as Resolved

View replies

drravibyreddy

from Hyderabad, Telangana

Apr 20, 2012

PayTM — Re: please Help Me In this issue

i recharged my mobile on[protected] morning around 11 am with 110 rupees amount deducted from my account immediately with out any

order number too from site and my mobile not recharged .

regarding this i have sent 3 times email to their [protected]@paytm .no response

do mu mobile recharge as fast as possible and continue the trust of the site

8873964336

from jharia chand kuyan master colony 8282111, Jharkhand

Apr 21, 2012

dear sir,
good morning
i have rechrged 3 times on mobile [protected] with 20rs & [protected] with 20rs .. but there is no rechrge on mobile and balance deducted by paytm cash on 15/04/2012 so please return my cash as soon as possible thank you .or call me
thank you
santosh kumar yadav
[protected]

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 18, 2012

Verified Support

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

asarun

from New Delhi, Delhi

Jun 20, 2013

on 28 may 2013 i did a recharge with paytm.com online of Rs 2460 for BSES RAJDHANI BILL PAYMENT FROM MY HDFC BANK DEBIT CARD, PAYTM GOT THE AMOUNT OF RS 2460 FROM MY ACCOUNT AND THEN GENERATED A ORDER NO 98276578 AND SAID THAT PAYMENT TO BSES IS FAILED AND THE RS 2460 IS REFUNDED TO MY PAY TM ACCOUNT WITH ORDER NO 98272551, THEN THEY AGAIN SAID I[censored] WANT THE MONEY TO YOUR BANK ACCOUNT IT CAN BE DONE BUT IT WILL TAKE 21 DAYS TO REFLECT IN YOUR ACCOUNT AND I PRESSED THE REFUND BACK TO MY ACCOUNT BUTTON.BUT NOW IT HAS BEEN MORE THAN 25 DAYS AND YET THERE IS NO SIGN OF RS 2460 IN MY ACCOUNT.PLEASE HELP ME IN GETTING MY MONEY BACK INTO MY ACCOUNT OR IN MY PAYTM CASH ACCOUNT.PLEASE DO THE NEEDFUL.

Naveenstaysonly4u

from Hyderabad, Telangana

Jun 20, 2013

Please share ur contact no.. we are from PAYTM

Akhilesh Saxena Akhileshsaxenacongo

from Gurgaon, Haryana

Dec 22, 2016

I have sent money through paytm to the mobile number which is not registered on Paytm. Paytm showing "Sent successfully". How do I get my money back because receiver does not have compatible mobile to download Paytm.
A K Saxena [protected]

Helpful

Found this helpful?

6 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Hi,

I have done online recharge for Vodafone Mobile number for Rs :30/-
by using my debit card (HDFC). I have received a message from HDFC (Thank you for using Your HDFC bank Debit/ATM card ending 1093 for Rs. 30.00 in Noida at paytm.com in[protected]:13:46:34),but still i have not received the recharge amount.

Please check me & confirm

My Referrence Mobile is [protected]

Regards
Saravanan

Aug 13, 2020

Complaint marked as Resolved

View replies

rkishor

from Lucknow, Uttar Pradesh

Nov 3, 2015

Hi,

I have done online recharge for Airtel Mobile number for Rs :437/-
by using my credit card CITI). I have received a message from CITI (Rs 437.00 was spent on your Credit Card 4386XXXXXXXX3341 on 24-OCT-15 at Paytm.com. ), but still i have not received the payment Airtel India Limited.

Please check me & confirm

My Referrence Mobile is [protected]

Regards
Ram Kishor

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala

My airtel dth id no : [protected] failed to recharge, but the payment amount rs 250 has been debited to my account on 30/05/201 by paytm dth recharge center . Please reverse my money or recharge my dth to keep trust tothis site. Regards, vigil joy email : [protected]@gmail.com mobile no : [protected]

Aug 13, 2020

Complaint marked as Resolved

View replies

vigil joy

from Mumbai, Maharashtra

Jun 3, 2012

my mobile no : [protected] failed to recharge , but the payment amounting to rs 100 has been debated to my account on 02/06/2012 by paytm mobile recharge center. Please revert my money or recharge my mobile to keep trust to this site. Regards, vigil joy email: [protected]@gmail.com

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 4, 2012

Verified Support

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 100 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

yogita ghildiyal

from Mumbai, Maharashtra

Jun 22, 2012

i have made recharge of aircell mobile for rs 100 but i havn't got it plz refumd my money by recharge

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Andhra Pradesh

on[protected],i recharged with 50rs from paytm.com.my money was deducted from the bank account ,but was not yet recharged.the amount 50rs was deducted from indian overseas bank an d the mobile number is [protected].please help me for this deduction

Aug 13, 2020

Complaint marked as Resolved

View replies

rocki15

from Kolkata, West Bengal

Jul 20, 2011

Hi ,

I had recharged Rs 199 via Paytm to my mobile no [protected]. But the amount is not credited to my phone but it is debited from my acount.
Please reply back to my mail id: rockingsuman.[protected]@gmail.com

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jul 29, 2011

Verified Support

@ rockingsuman We have reviewed your transaction and your refund has been initiated. Please contact us directly at [protected]@paytm.com for further assistance.

ashutos

Aug 3, 2011

I recharge my reliancec mobile no-[protected] with Rs-299 through www.paytm.com on 1Aug 9:14pm .amount was debited in my account of hdfc bank but not creadit in my mobile.please refund my amount in my account.

shekar salian

Aug 29, 2011

I no had recharged my trump mobile [protected] for Rs. 500.00 through paytm.com on 29/08/2011 amount was debited to my ICICI bank account but not credit to my mobile please refund my amount the order no. is 4240710 Please refund my amount or recharge my mobile with that amount

selena toppo

from Pune, Maharashtra

Sep 9, 2011

I had recharged my mobile [protected] for Rs. 60.00 through paytm.com on 4/09/2011 amount was debited to my PNB bank account but not credit to my mobile please refund my amount the order no. is 4456968 Please refund my amount or recharge my mobile with that amount.

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 4, 2012

Verified Support

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

r sampath

from Mumbai, Maharashtra

Aug 13, 2012

There have been several complaints in these coloumns about paysite.com. But there is no reply/ response//contradiction from them . This shows that they agree with the allegations.
I have also sent letters by post to their Mumbai office. The address was taken from their website.But the address also seems to be bogus, as I have not received any reply to my letters.
I advise all to avoid visiting this site so as not to get duped..

gowthàm

May 23, 2016

Paytm — I want to return my order thing

I order the ipad flip cover but it was too small for my ipad so I want to return it

YogaVignesh2007

May 23, 2016

Paytm — MY MONEY(1300)+ COMPENSAION NOT REFUNDED

Worse customer servicing. No email confirmation. No proper response. Compaint ID:[protected]: RCtkt - Help Query

Helpful

Found this helpful?

9 Comments

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat

Hi,

I recharged on my vodafone no with 91 rs and have not received the balance neither they have replied to the 2 complains I have submitted through their website.

Transaction id is 39155023

Thanks,
Divyesh

Aug 13, 2020

Complaint marked as Resolved

View replies

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 4, 2012

Verified Support

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 91 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

avinashkumar965

from Jaipur, Rajasthan

Oct 21, 2014

On 26th sept. 2014, i have done 2 recharge of Rs 200 on my number [protected], but i received only once. I requested them many time for my problem but i see they are not ready to help me. Here are the details of two recharge:

1.Order ID:[protected]:57pm
2.order id:[protected]:58pm

kwinbhandari

from Bengaluru, Karnataka

Nov 4, 2014

ORDERNO:[protected]
DATE:-25/09/2014
TIME:-1:26PM
RECHARGE OF BSNL MOBELI:-[protected]
AMOUNT:-1251/-

PAYMENT DETAIL
HDFC CC TRANSACTION NO:-007074

PLEASE CANCAL THIS TRANSACTION AND REFUND MY PAYMANT

jagtap1989

from Gurgaon, Haryana

Jun 25, 2015

I successful done paytm promo offer of rs.140/_
Free recharge with download 9app and other please check and also got transaction I'd as PTM[protected] and still I didn't get any recharge so please solve this as early and if any contact to [protected] after 10 am tomorrow.

hervinder

from Pune, Maharashtra

Jun 26, 2015

I have done recharge of 120 full Talktime on my airtel no. [protected].amount got debited from my account but I have not recieved recharge.I have done recharge through my paytm id...hervinder.[protected]@gmail.com

hervinder

from Pune, Maharashtra

Jun 27, 2015

I have done recharge of 120 rs on my no.[protected]... From my paytm id hervinder.[protected]@gmail.com.I have not received recharge yet.M amount got debited from debit card but not received the recharge on my phone

s m saini

Jun 28, 2015

Dear sir 24.06.2015 my recharge money not received but my icici bank money deactivated so please refund my my money my mail I'd [protected]@gmail.com

amrita11

from Pune, Maharashtra

Jul 4, 2015

I recharged for airtel 198/- on 3rd july. It showed successful and i was charged for it. But I still havent received the recharge. I have sent several emails to paytm but no proper response and the issue hasnt been solved.Kindly refund my money asap.

rajesh kk

from Gurgaon, Haryana

May 20, 2016

Paytm — paytm cash cut 30 rupees without recharge

Iam use paytm site for recharge my idea mobile number [protected] my not recharge an d cut my paytm cash

pranavbhagat123

from Gurgaon, Haryana

May 23, 2016

Payment Stuck

I was transferring an amount of 3500rs to my friend but the payment stuck on pending only from last 10 hours...please help

alok v a

from Bengaluru, Karnataka

May 23, 2016

Damaged earphones recieved

I had ordered skull candy earphones.But i received earphones with damaged microphone.Now they are not answering my mails.

donlald

from Rawatbhata, Rajasthan

May 23, 2016

return money

sir i want to mymoney back because i dont want you local jeans .you run your local or cheap company .please return my money .my order no is[protected].my name donald gupta .otherweise i will case on your company.

bhautik chothani

May 24, 2016

replecement

My multi media spikers is broken. Tihis multimedai spekars is replement.

divek

from Delhi, Delhi

May 26, 2016

product

i recently buyed a micromax a106 battery of 3600mah from paytm but its not working as 3600mah battery its just 1200mah battery but they show in online 3600mah battery and give customer fake item very bad service

harishgtm

from Mumbai, Maharashtra

May 27, 2016

recharge30

My recharge of Rs30 is not done in paytm Order no is[protected] Transaction id is 2C8952EA3E438458

KanthaRaoGSK

from Hyderabad, Andhra Pradesh

May 31, 2016

Fraud Transaction on my SBI account

12-Jan-15 (12-Jan-2015) POS PRCH POS[protected] Xenon ValueServ_PayTM SBIPG 2, 498.00 95, 556.47 12-Jan-15 (12-Jan-2015) POS PRCH POS[protected] Xenon ValueServ_PayTM SBIPG

Ajaymittal4445

from Delhi, Delhi

Jun 14, 2016

Elactorcity Bill

my order no[protected], date[protected], BSES Yamuna Delhi CA No[protected], Amount not created 230 In my BSES account Please Take action. My mobile no [protected]

sandysuram suram

from Hyderabad, Telangana

Jun 15, 2016

Order No. 641098219

rs 165 is pending custmer did not get the bal ple clear the prablm

Prasannajeet Jena

Jun 16, 2016

Not add my money

I am suffering man problem not add my money
Please solve my problem faster
Nathor than I will closed the paytm account

Narendra swaroop khatri

from Jaipur, Rajasthan

Jun 16, 2016

Refund of Rs. 110+110

Recharge of Airtel Mobile [protected] Order No. [protected] failed 6-6-16
Recharge of Airtel Mobile [protected] Order No. [protected] failed 6-6-16
in dono recharge ka refund mujhe mere bank account mai nahi aaya h date 7-6-2016 tak
krpya 110+110 refund kare.
thanks

kmar gaurav

from Chennai, Tamil Nadu

Jun 20, 2016

9430956520 account unblocked plzz

Plz nbloked my accont [protected]

Helpful

Found this helpful?

21 Comments

Post your Comment

Comment Guidelines

Address: South 24 Parganas, West Bengal

I have recharge my mobole no ([protected])reliance gsm kolkata on[protected] through paytm.Com but I have not received recharge amount yet. Same already deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.

View replies

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

May 31, 2012

Verified Support

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 20 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

harveersingh

Dec 11, 2012

Dear paytm.com why you not providing costumer care no.
I will file a complain in police station.
I was recharged my mob with paytm.com.
mobile not charged but amount deducted from my bank account.
I have a mentally harassment from last 20 hours at your side.
ORDER NO[protected].

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

Hi all,

very-very bed service by paytm ...
I recharged my number on 6th may only one time amount 50 rs deducted and recharged successfully,
but as per my bank account statement one more time amount inr- 50 /- Extra charge ..
also as per my order status ..

06-may[protected] recharge of rs50.0 for vodafone prepaid number XXXXXX907 50 success

while in my bank statement its twice amount charges --
unauthorised transaction---

06/05/2012 16:33:50 07/05/[protected] pcd:[protected]:[protected]:paytm mobil 50.00

sucess transaction

06/05/2012 22:13:45 07/05/[protected] pcd:[protected]:00005344:paytm.Com

I have assign lot on complains to [protected]@paytm.Com but no reply .

Can any one tell me is it the right way amount deduction no refund ???
I request to all never recharge from paytm

--
Thanks & regards,

mukesh kumar
+91-[protected]
[protected]

Aug 13, 2020

Complaint marked as Resolved

View replies

vpmg

May 30, 2012

its always bed

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

Jun 6, 2012

Verified Support

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Hi i made transaction of 300 to recharge my mobile [protected] and got a confirmation from paytm wid order number but the recharge was not done and they deducted the money saying its a successful transaction . Please see the below confirmation . Thank you for using Pay TM.com to recharge Mobile no. [protected] for Rs.300.0.Your Order Number is 38987299. For queries, email us at [protected]@paytm.com..

Please help me getting my refunds i don't whether they r fraud or what as they don't have their customer care number as well .

Aug 13, 2020

Complaint marked as Resolved

View replies

kashinatha1

from Surat, Gujarat

Sep 22, 2012

My recharge for [protected] was unsuccessful
:[protected]@yahoo.com Message flagged Saturday, 22 September 2012 3:36 PM Dear Customer,
We received a request from my recharge my Vodafone Mobile number [protected]. My order number is 49852596. We've been unable to process my order due to some technical error at the operator"s end.

So, we've put Rs. 100 back .

Hi ya to refund vapas ho ya Rs. 100 ka recharge kara do please

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Dear Paytm,

With reference to my Order No. 38897167 I have requested and immediate transfer of Rs.124/- to my Bank Account. As per your company policy mentioned on your website I have not received the "Reference Code" given to you by the bank. This further would mean you have not initiated my Refund Process.

Awaiting for the details and refund of my money from you.

--
Thank you,

Clinton Fernandes

Aug 13, 2020

Complaint marked as Resolved

View replies

jra2806

from Gurgaon, Haryana

Mar 1, 2015

i have recharged my tata docomo mobile number [protected] with 200 rupees using my hdfc credite card. the amount was debited but recharge not done. paytm order number is[protected].

jra2806

from Gurgaon, Haryana

Mar 1, 2015

I have recharged my tata docomo mobile with 200 rupees using my hdfc credite card . Amount was debited but recharge not done.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Satna, Madhya Pradesh

i hv recharge mobile no [protected] from paytm.com on 28 march 2012 worth 101 gprs pack. paytm account show recharge successful but reliance company not recharge my number gprs pack . i hv many times complaints but not shortout my problem so pls solve my problem.
my order no 23614849 recharge on 28 march 2012 rs 101 from paytm.com

View replies

arana0

from Bengaluru, Karnataka

Jun 15, 2011

reliance recharge — Recharge is not successful

Dear Sir,
yday I had rechaged Rs.150/- our mobile no. [protected] through your site. but amount not credited my mobile a/c. payment debited in my bank a/c.

please verfy your a/c and credit to my account

Order no[protected]

regs
Ajay
[protected]

PayTM Mobile Solutions Customer Care

from Delhi, Delhi

May 29, 2012

Verified Support

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 101 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

premchinna

from Hyderabad, Telangana

Nov 24, 2012

recharge not successful
i hv recharge mobile no [protected] from paytm.com on 30 october 2012 worth Rs.50 talk time. paytm account show recharge successful but reliance company not recharge to my number . i had complaint on this already twice . complaints but not shortout my problem so pls solve my problem.
my order no 54164197 recharge on 30 october 2012 Rs 50 from paytm.com

PayTM Mobile Solutions Complaints & Reviews

File a complaint to PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 995

Bank refund by party not credited to my account

Post your Comment

refund my amount

Post your Comment

PAYTM FRAUD

Post your Comment

not refund my money

Post your Comment

internet Fraud

Post your Comment

Account amount deducted fraudulently without any recharge

Post your Comment

recharge unsuccessful

PayTM — Recharge not successful

Paytm — unmatched product remained

Paytm — money sent

Paytm — Paytm cash back did not get yet

Paytm — order no 868851458 cash back not recieved

Paytm — Refund money bank

money not refunded almost 2 months

I ordered bouses but received blouse unstitched materials

wrong recharge refund process

recharge unsuccessful - amount deducted

Not shipped my order

order no.620905837

Amount deducted from my online banking account but not get recharge till date

Recharge mobile phone through paytm.Amount debited to credit card.but recharge not done.

for payment refund

BSES Yamuna Electricity Bill

Pending recharge amount plz refund my balance

Post your Comment

amount deduct but not recharge

Post your Comment

Unable to sign in to paytm account

Paytm — Duplicate , Damaged and Not Working Item

Paytm — Phone Number Change

Paytm — mobile recharge failed

Paytm — help me

Paytm — Recharge of Reliance GSM Mobile 9827621593 YOUR ORDER IS SUCCESSFUL BUT AC BALANCE NOT SHOW

wrong shipment delivered

return request

not refund for my money

ticket not booked

not recevied recharge amount of prepaid mobile

order failed

Want Refund of my paytm order # 757851392SHOPPING

order return

transaction queued

Non Delivery

50 rupees recharge not received for 8898546066

Recharge issues

Post your Comment

ONLINE RECHARGE NOT DONE

Post your Comment

payment issues

PayTM — Re: please Help Me In this issue

Post your Comment

Online Payment

Post your Comment

failed to recharge

Post your Comment

mobile recharge

Paytm — I want to return my order thing

Paytm — MY MONEY(1300)+ COMPENSAION NOT REFUNDED

Post your Comment

Recharge not received

Paytm — paytm cash cut 30 rupees without recharge

Payment Stuck

Damaged earphones recieved

return money

replecement

product

recharge30

Fraud Transaction on my SBI account

Elactorcity Bill

Order No. 641098219

Not add my money