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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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1743
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R
r sampath
from Mumbai, Maharashtra
Jul 5, 2012
Resolved
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Address: Maharashtra

I recharged my mobile [protected] from a site called paytm.org in Dec 2011 with my SBI credit card.From this site ,my card no, CVV 3 d password were stolen by a site called DENGI.MAIL.Ru ( a gambling site in Russia)They did fradulent transaction for rs 32 000 with my card. I was forced by SBI to to pay .
Paytm .org did not not respond to any of my complaints.
Paytm.org is not safe for any transaction.
r sampath
Aug 13, 2020
Complaint marked as Resolved 
Dec 28, 2021
Updated by r sampath
Complaint is not resolved.
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the order number, registered mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
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    pradipanindita
    from jabalpur, Madhya Pradesh
    Jul 2, 2012
    Resolved
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    Address: Jabalpur, Madhya Pradesh

    i have recharge in BSNL mobile [protected] for amount rs50 through www.paytm.com, but recharge was unsuccessful. paytm order number is 41671283 and the SBI ref number is IGB4239270.
    paytm company has refund this amount but SBI has not refund or show money in my account. so kindly refund money in my account.
    Mar 4, 2020
    Complaint marked as Resolved 
    Dear Customer,

    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

    We have already completed the refund process of Rs. 50 from Paytm side for our Order Number 41671283.

    Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

    Best Regards,
    Paytm Customer Care
    [protected]@paytm.com
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      B
      brijeshnailwal
      from Patiala, Punjab
      Jul 2, 2012
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      Address: Delhi

      Refer paytm Order Number: 41716949

      recharge for Rs 1650 carried out on 02 jul 2012 at 12:36 pm. However, recharge not received as per their receipt.
      i checked up with MTNL customer care also and they intimated that no
      recharge has been found of any such value. Therefore, i request you to
      assist in refund of my money at the earliest.
      Dear Customer,

      We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

      Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

      Amount of Rs 1, 650 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

      You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

      Should you require any other assistance, please send us a mail at [protected]@paytm.com.

      Best Regards,
      Paytm Customer Care
      [protected]@paytm.com
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        P
        piyush_shobhane
        from Mumbai, Maharashtra
        Jun 30, 2012
        Resolved
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        Dear Sir

        I have been cheated for sake of recharge of mobile service by a Noida base cyber recharging
        unit as under
        PAYTM MOBILE SOLUTIONS PVT.LTD [www.paytm.com]
        PAYTM OFFICE B-121, SECTOR 5
        NOIDA 201301.
        I have paid Rs 800/- on 25-Jun-2012 through Maestro Card
        debit card no.[protected]XXXXX027 against paytm order no. 35203129
        at 21:00:00 hrs bank SBI ref no.[protected] CCAVENUES SBIPG
        to recharge my Reliance CDMA No [protected].
        Unfortunately recharge was not successful.

        Till date, they are just redirecting me from bank transfer to paytm cash and that both are fake.

        I request me to come up with refund details and they are not responding to this.

        Under these circumstances party attitude is very clear when
        not informing payment details party has eaten my money
        cheated me.
        I understand that with feedback on party portal that lot of
        people are facing similar problems & PAYTM has made
        source of illegal income as cheating amount is involved around
        Rs 800/- .PAYTM believes people whom they are cheating
        will not take serious action against PAYTM & in this manner
        they collecting huge money of public.
        I request to RBI to kindly take up this matter seriously
        & stop practice of parties like PAYTM collecting money
        like & cheating PUBLIC.
        I am confident that you shall take suitable action & make
        policy to block dealings with public may be small amount ranging Rs 100 to Rs[protected] where public may not take any tension by writing off their losses.

        I shall be obliged to investigate matter take suitable action against
        online payments collection centers who is collecting huge money
        from public & eating such collection as illegal income & do not response to public.

        Thanking You
        Piyush Shobhane
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Customer,

        We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

        Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

        Your money Rs.800 has already been refunded to your Paytm Cash balance. You have already used Rs.786 Paytm Cash to pay for your next recharge on Paytm.com of Vodafone and rest amount of Reliance.

        Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

        You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

        Best Regards,
        Paytm Customer Care
        [protected]@paytm.com
        I have made payment through s b i internet banking for recharging my prepaid mob.[protected] vide ref no 56169905 of Rs410 and Rs110 on 07.11.2012 order no55234933 and 55235055 but recharge has failed. you are requested to refund total Rs510 to my sbi a/c [protected] Rampukar Singh s b i cement nagar maharastra
        Dear Sir/Madam,



        Please find the attachment of screen capture of payment transaction done to paytm for recharging MTS number [protected] and my account is [protected]@gleason.in and your transfer number is [protected].IGJ2307602 RS -30 AND IGJ2302948




        Trust, you will do needful.



        Archana

        after sending this mail to your mail id with attachment of money transfer 3 times neither your not refunded the money or any message from your side to my mobile nor call nor reply how do i know my money is returned to me or my mobile is recharged with that amount or please tell you people have eaten up what please reply back how do we trust .
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          S
          SHAIK ARSHAD ALI
          from Chirala, Andhra Pradesh
          Jun 29, 2012
          Resolved
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          Resolved

          Address: Adilabad, Andhra Pradesh

          i requested to you for i am a rong subscriber ID intered that was my TATA SKY DTH recharg is not successful
          ther was i requested to you refund the my amount please sir

          FROM :-

          NAME SHAIK ARSHAD ALI
          E MAIL shaik.arshad.[protected]@gmail.com
          CELL NO [protected]
          VILLAGE KUBEER. MANDAL KUBEER. DISTRICT ADILABAD. ANDHRA PRADESH. INDIA
          PIN COOD 504103
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear Customer,

          We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

          Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

          Please let us know the order number, registered mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

          Should you require any other assistance, please send us a mail at [protected]@paytm.com.

          Best Regards,
          Paytm Customer Care
          [protected]@paytm.com
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            R
            Rakesh Kumar
            from Noida, Uttar Pradesh
            Jun 29, 2012
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            Address: Gautam Buddha Nagar, Uttar Pradesh

            I am unable to login in my account "[protected]" there is a message displayed in red "contact us at [protected]@paytm.com".
            Password resetting also not working for me.
            RakeshKumar
            Dear Customer,

            We are happy to assist you.

            We would recommend you to please clear all your cache and temporary internet files and refresh your screen in order to go ahead with the recharge process.

            We hope this information is helpful.
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              pradipanindita
              from jabalpur, Madhya Pradesh
              Jun 29, 2012
              Resolved
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              Resolved

              Address: Jabalpur, Madhya Pradesh

              i have recharge rs20 on [protected] this number through www.paytm.com. but recharge was not successful. after that i have complaint in www.paytm.com they will tell that money refund was completed bt i could not return back my money because sbi bank does not reflect this refund instanty. so pls as soon as possible kindly returning back my money.the sbi ref number is l44829055IGB3639292.
              Mar 4, 2020
              Complaint marked as Resolved 
              Dear Customer,

              We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

              Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

              We have checked with the operator and they have confirmed that the recharge has been successfully delivered. We request you to kindly contact Reliance Customer Care to confirm the status of your recharge.

              Should you require any other assistance, please send us a mail at [protected]@paytm.com.

              Best Regards,
              Paytm Customer Care
              [protected]@paytm.com
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                S
                sanjayy1970
                from Mumbai, Maharashtra
                Jun 23, 2012
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                Address: New Delhi, Delhi

                Dt 21.06.2012 Rs 990/- paid thru debit card at Paytm.com to have recharge of Data card. But recharge not happened till now.
                there is no contact details available at site. I find myself cheated by this site.
                Dear Customer,

                We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                Please let us know the order number, mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

                Should you require any other assistance, please send us a mail at [protected]@paytm.com.

                Best Regards,
                Paytm Customer Care
                [protected]@paytm.com
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                  R
                  raj.chavan
                  from Kolhapur, Maharashtra
                  Jun 22, 2012
                  Resolved
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                  Resolved

                  Address: Gautam Buddha Nagar, Uttar Pradesh

                  Respected sir,

                  I have deposited the Rs 200 in paytm cash from ICICI bank on 18th May 2012, after that i have recharged the my mobile with Rs 110 on the date 24th May 2012 & again on date 27th may 2012 with Rs 50, after 27th May 2012 I haven't recharge my mobile by using paytm cash, so the my balance Rs 40 was should be there in account, but now it not showing balance in my paytm cash. I have attached the photo of recharge order, last 3 transaction was regarding with paytm cash & 4th one i.e Order No.39876666 dated on 9th June 2012, Rs 203 done from my ICICI bank account.

                  So i am kindly requesting you that please take strong action against the www.paytm.com

                  Yours Faithfully,
                  Rajaram chavan
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Customer,

                  We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                  Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                  Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

                  Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

                  You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                  Best Regards,
                  Paytm Customer Care
                  [protected]@paytm.com
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                    T
                    Tsering Wangmu
                    from Mumbai, Maharashtra
                    Jun 18, 2012
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                    Address: Kanchipuram, Tamil Nadu

                    i made my recharge through "paytm" i received the conformation code but i didnt get my recharge i dont have credit and all the shops are closed i want my money refunded as soon as possible or resend the recharge again my mobile number is [protected] and the order number is 40613661 my name is tsering wangmu
                    and this is troublesome just send my recharge again
                    I recharged my mobile no. [protected], which is not successful, but the amount of Rs 70 debited from my account, i did the transaction through SBI Net Banking,

                    My transaction number is IG53836902. Please get me a solution as soon as possible.

                    Please do refund or recharge my number at the earliest
                    i was recharged my mobile no.[protected] / 80 Rs. my loop a/c have not received balance but my bank a/c debit 80 Rs Is not refund, Please refund my amount immediate
                    Recharge unsuccessful
                    I recharged my mobile no. [protected], which is not successful, but the amount of Rs 70 debited from my account, i did the transaction through SBI Net Banking,

                    My transaction number is 69073857 Please get me a solution as soon as possible.

                    Please do refund or recharge my number at the earliest
                    @agvimal
                    We have reviewed your transaction and your refund has been initiated.
                    Please contact us directly at [protected]@paytm.com

                    Best Regards,
                    PayTM Customer Care
                    [protected]@paytm.com
                    ..
                    Recharge unsuccessful
                    I recharged my mobile no. [protected], which is not successful, but the amount of Rs 50 debited from my account, i did the transaction through HDFC Debit card,

                    My cheque ref number is757042 Please get me a solution as soon as possible.

                    nityanand.[protected]@ymail.com
                    I recharged my mobile no. [protected], which is not successful, but the amount of Rs 220 debited from my account, i did the transaction through SBI Net Banking,

                    My transaction number is 2096878. Please get me a solution as soon as possible.

                    Please do refund or recharge my number at the earliest
                    I recharged my mobile no. [protected], which is not successful, but the amount of Rs 650 debited from my account, i did the transaction through hdfc debit card

                    My transaction number is 2215000. Please get me a solution as soon as possible.

                    Please do refund or recharge my number at the earlies
                    @ Nityanand

                    We have reviewed your transaction. There was a delay in receiving the response from the bank’s server, as a result we were unable to complete your mobile recharge.

                    Incase of any deduction from your bank account please do provide us the screenshot of the transaction listed in your Bank Account so that we can forward the concerned details to the Bank.

                    Please provide the details directly at [protected]@paytm.com
                    sir,
                    i recharged rs 222.00 to my vodafone number([protected]) with paytm web site using s.b.i on line banking . The money has been deducted from my account and the s.b.i refernce no is IG56604093 but the recharge was unsuccessful...please help me out
                    @Kishore

                    We have initiated the refund for the unsuccessful transaction.

                    Kindly contact us directly at [protected]@paytm.com.
                    My transaction details are:
                    Sir,

                    My card is charged of rs 1000/- but tata sky recharges not successful


                    Order Number : 2856840
                    Registered User : [protected]
                    DTH Operator : Tata Sky
                    Subscriber id : [protected]
                    Recharge Amount : 1000.0
                    Payment Mode : DTH-Credit Card (CITIBANK | 542556)
                    Transaction Date: 22-Jul-2011 06:42:35 PM IST

                    Note: This Transaction will appear in your bank statement as 'PayTM' or 'One97'. The bank transaction id is [protected].
                    Yesterday (24/07/2011) I have recharged my bsnl number [protected] through PayTM, following are the details of transaction. Unfortunately my account is not recharged but amount is debited and recieved message from PayTM team, but no confirmation from BSNL. Please do the needful at the earliest or refund the amount.

                    Order Number : 2901816
                    Registered User : [protected]
                    Mobile Operator : BSNL
                    Mobile Number : [protected]
                    Recharge Amount : 55.0
                    Payment Mode : Net Banking (Bank of India )
                    Transaction Date: 24-Jul-2011 11:47:42 AM IST
                    I too have been cheated by PayTM for BSNL Recharge Rs.55. Until now I was not been credited. How can I get my money back. Anyone please help me.
                    My Transaction details:
                    Order Number : 2924378
                    Registered User : [protected]
                    Mobile Operator : BSNL
                    Mobile Number : [protected]
                    Recharge Amount : 55.0
                    Payment Mode : Net Banking (ICICI Bank )
                    Transaction Date: 25-Jul-2011 09:17:46 AM IST
                    This issue is addressed by paytm team amount is being refunded.

                    With Regards,
                    Raghavendra
                    @Ramy12 We have reviewed your transaction and your refund has been initiated.

                    Please contact us directly at [protected]@paytm.com for further assistance.
                    @ ajoy We have reviewed your transaction and your refund has been initiated.Please contact us directly at [protected]@paytm.com for further assistance.
                    i ddnt get my recharge even though rs 100 ws deducted from my bank account.
                    ph no of recharge [protected]
                    i recharged my mob. no. [protected] on 29 aug 11 with 110 rupees and ur order no was 4240790 but i have not got recharge till now . n mobney was debeted from my account. plz do helpfull
                    mene jb recharge kraya to mere mobile pe msg aya k "ur acct is rech with Rs.01 core tt, plz pay Rs40." lekin mere mobile me balance nhi aya h...plz solve the problem.
                    i recharged my mob. no. [protected] on 31 aug 2011 with 40 rupees and ur order no was 421409 but i have not got recharge till now . n money was debeted from my account. plz do helpfull
                    I recharged my mobile no.[protected] for Rs.200/- by raising debit against my Bank Account. Your order no.4047156 was advised to me vide your SMS dated 25th August 2011 confirming receipt of money but my mobile has not yet been recharged. The balance of BSNL does not include the recharge amount of Rs.200/- as yet. Pl. advise status of recharge. Pl. help.
                    i recharge the uninor numder [protected] but recharge is not suuccessful, my order number 5052372 recharge amount 50
                    my login id and number [protected],
                    i want to know why the company not give contact number, i have 5 time complaint in the company by email on [protected]@paytm.com, but company not take any action, please transfer my balance in my account or recharge my number [protected] with 50
                    DTH RECHARGE UNSUCCESSFUL. I HAVE RECHARGED MY VIDEOCON DTH VIDE ORDER NO 5465686 DATED[protected] . THE SAME IS STILL NOT RECHARGED. PLEASE RECHARGE THE SAME OR REFUND THE AMOUNT OF RS 300.00 TO MY ACCOUNT. BANK TRANSACTION IS COMPLETE AND BANK HAS PUT THE DEBIT TO MY ACCOUNT.
                    Dear Customer,

                    We regret that your recharge of Rs.50 for Mobile [protected] on Paytm was unsuccessful.

                    The recharge failed because of a technical error at BSNL - Kerala.

                    Amount of Rs.50.0 has been refunded as Paytm Cash, making it a total available Paytm Cash balance of Rs.50.0. This Paytm Cash can be used for your next recharge or any other order at paytm.com.

                    You always have option to transfer Paytm Cash to your bank account, just visit Order Status page and click on initiate transfer.


                    Your order details are as follows:

                    Order Number: 5480384
                    Registered Mobile Number: [protected]
                    Order Date: 26-Sep-2011 02:44:21 PM IST
                    Payment Mode:
                    Rs.50.0 paid by Net Banking (State Bank of India)

                    Note: This payment may appear in your bank statement as 'Avenues India Ltd', 'TechPaytm', 'Times of Money' or 'Bill Junction'. The bank transaction id is IG68985186. And don't refund my money...
                    My Recharge is not-successful I have Received a Transaction Id : 425893 on Recharge of Rs.50 but no confirmation mgs received & also balance is not received. So plz refund my Rs.50 into my account as early as possible or recharge it.

                    Sorry to say but very Bad Experience with Service.
                    I have recharged my mobile .in order staus it is displaying recharge success. and but the amount debited from my account.order id is:7826235 .i maild to [protected]@paytm 2 times.i didnt get any response. please get me a solution as early as possible.dont cheat customers.that is not good. i need solution as early as possible.
                    just now i recharge my no [protected] by your paytm but i didnt got any recharge and Rs 30.0 is deducted from my a/c pls recharge my a/c no.
                    Recharge of MTS datacard unsuccessful. It has happened 2 times in december. Both times I tried recharge of 198 and it wasnt successful. After payment gateway authentication, it showed HDFC rejected your payment while I got sms that payment has been succesful from my credit card.
                    I believe paytm people are just earning money by deducting money and not recharging.

                    Order Number: 12472441
                    Transaction Date: 25-Dec-11 21:14:36

                    I will soon be moving the case to consumer court if something is not done.

                    [protected]@gmail.com
                    i today[protected] signed up in paytm and recharged my number [protected] with Rs.50 through net banking,
                    the amount got debited from my account but i didn't receive my recharge.

                    so kindly recharge my amount in my number .
                    Dear Customer,

                    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                    We have checked your Order history on www.paytm.com. We request you to send us the bank statement in order to resolve this issue as early as possible.

                    Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                    Best Regards,
                    Paytm Customer Care
                    [protected]@paytm.com
                    dear sir my recharge not dun im recharge to data mts [protected] rs500//so i wont know y recharge no dun pls reply
                    sir i hav recharged my tata sky dth with amount of rs.2750 on PAYTM website but it haven't recharged yet. i have mailed them so many times at their customer support [protected]@paytm.com but no reply. i want my money back or else i have to lodge a police complaint against you

                    order no.[protected]
                    My transaction details are:
                    Sir,

                    My card is charged of rs 500/- but dish tv recharges not successful

                    Registered User :[protected]
                    DTH Operator : dishtv
                    Subscriber id : :[protected] dishtv
                    Recharge Amount : 500/
                    Payment Mode : debit Card [hdfc bank ( 07851)
                    Transaction Date:14 april 2012 21;14;19
                    Note: This Transaction will appear in your bank statement as 'PayTM' or hdfc bank.
                    Hi I shubham .
                    I made a payment to dth(sun direct ) of rs 165. But error cause recharge unsuccessful and amount still not refunded to my paytm account.
                    Order no. 36955270
                    I Have paid in my friend in postpaid number is [protected], The amount is Rs. 355 debited on my account but not paid to bill and my account order no is 40747119 pls
                    you are very right, they always do the same thing. i had recharged my MTS Mblaze

                    Registered User : 0971123****
                    Recharge Amount : 998 INR
                    Payment Mode : debit Card icici bank
                    Transaction Date: 26 may 2012

                    i had contacted them in care but the response is not good, they are beating around the bush.

                    i suggest you to don't use their services
                    Please don't use their services, they leave their users in a LURCH.

                    thanks
                    Neeraj Khatri
                    Respected Sir;


                    This is to bring to your kind notice that we have made payment through PayTm with UNION BANK OF INDIA-Debit Card at[protected] at 5:30 pm but our dishtv recharge was not activated..We have attested the details below, Please do the needful.

                    ACCOUNT NO:[protected]
                    ORDER NO:40209354

                    With regards;
                    T.BALU
                    ph no:[protected]
                    recharge unsuccessful
                    i made my recharge through "paytm" i received the conformation code but i didnt get my recharge i dont have credit and all the shops are closed i want my money refunded as soon as possible or resend the recharge again my mobile number is [protected] and the order number is 41329796 my name is k.k.vishwanath chowdary
                    and this is troublesome just send my recharge again
                    Dear Customer,

                    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                    Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

                    Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

                    You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                    Best Regards,
                    Paytm Customer Care
                    [protected]@paytm.com
                    i recharge the vodafone numder [protected] but recharge is not suuccessful, my order number 46294208 recharge amount 222
                    my login id and number [protected]
                    i want to know why the company not give contact number, i have 5 time complaint in the company by email on [protected]@paytm.com, but company not take any action, please transfer my balance in my account or recharge my number [protected]
                    I recharged my mobile no. [protected], which is not successful, but the amount of Rs 200 debited from my account, Date 18-Sep-12, Order No.49427065
                    Today (08/01/2013) I have recharged my Airtel number [protected] through PayTM, following are the details of transaction. Unfortunately my account is not recharged but amount is debited and recieved message from PayTM team, but no confirmation from Airtel. Please do the needful at the earliest or refund the amount.

                    Order Number : 66940365
                    Registered User : [protected]
                    Mobile Operator : Airtel
                    Mobile Number : [protected]
                    Recharge Amount : 50
                    Payment Mode : Net Banking (Statebank of India )
                    Transaction Date: 08/01/2013 09:30PM 1st
                    sir
                    i was charged on my axis bank account for big tv recharge through internet banking rs 1500 which is being held up by you and not refunded till date
                    order number:72323878 on 7/02/13
                    kindly do the needful

                    s venkatnarayanan.
                    [protected]
                    I have made recharge of Rs. 150 on 29/04/2013 at my idea no. [protected] and made payment by using my ATM. But today on 30/04/2013 at about 1650 hrs I didn't get the value credited in my mobile no. Request check the happening and credit the value at the earliest to facilitate me.

                    PayTM — Recharge not successful

                    Hi,
                    I have Recharged amount of rupee 100 to my mobile through Paytm. amount had been deducted from account but still i didn't get the Recharge.this is the third am waiting for the response from bank.

                    please resolve the issue as soon as possible.
                    I had recharged my vodafone and BSNL Nos using the famed PAYTM. Rs 250/- for Vodafone No [protected] and BSNL No [protected] for Rs 250, but no messages for the recharge have been received till date.
                    I have to recharge my no.[protected] is 139 rupees special pack on 20-8-14.the amount had deducted in my account bt in reply paytm msj the recharge was successful but I have no received msj behalf of airtel & the recharge has not done. Pls not down my Complaint & resolve my problem.my order I'd is[protected]
                    Sir/madam’

                    I have recharged my Airtel number [protected] full talk time Rs.230 but i got recharged Rs.215 only.
                    Order no: #[protected]

                    Please clarify it.
                    I have recharged with Rs.50 for Mobile no.[protected] at 8.07pm on 18Dec14, but not yet received any balance or refund for the same.
                    Order number is[protected]

                    Please check
                    I today I recharged for rs.198 3g aircel pack .the cash iss debited from my account...but still the recharge is not successfull plz check this problem...
                    i recharged my mob. no. [protected] on 08 Oct 2015 with 99 rupees and ur order no was[protected] but i have not got recharge till now . n money was debited from my account. plz do helpfull

                    Paytm — unmatched product remained

                    the frame of the sunglasses is yellow colored while what i ordered were black

                    Paytm — money sent

                    Yesterday at 4 54PM from my paytm account 400 rupees was sent to a number. The TxnID602AC8EEAC2AADE5.I want to know .to which number my money is sent?plz help

                    Paytm — Paytm cash back did not get yet

                    I was buy a Samsung galaxy a5. On which had a paytm cash back offer of 3000rs. but My paytm cash back reward price didnot get yet... Reply me soon..

                    Paytm — order no 868851458 cash back not recieved

                    above mentioned order No's cash back amount is not received

                    Paytm — Refund money bank

                    Sir, I had booked a ticket if they failed to daer travela Baba from the date 16.04.2015 paytm and early in my paytm refund if they were not the bank refund amount rs. 1010

                    money not refunded almost 2 months

                    payment order number[protected] I send back product to merchant office[protected] but still refund not done even after sever mails and complaints

                    I ordered bouses but received blouse unstitched materials

                    My order no. was[protected] for combo pack of three blouses, but I received three blouse fabrics unstitched.I want to return it please help

                    wrong recharge refund process

                    Sir I was wrong recharge (Airtel) [protected] on this number now how was refund this cash. This Is my email id- [protected]@gmail.com plz reply...

                    recharge unsuccessful - amount deducted

                    Amount of 230 deducted from bank account. but didn't get the Vodafone mobile recharged. Didn't see the refunded amount in paytm cash as mentioned in site. Paytm order no:[protected]. my mobile no is [protected]

                    Not shipped my order

                    My order Number[protected] it's not shipped from 4/10/2014 it is too much delay.

                    order no.620905837

                    waiting for delivery before 20/10/2014

                    Amount deducted from my online banking account but not get recharge till date

                    I have recharged the amount of RS.200 on 20th Oct, 2014 and the money is deducted from my account, but still not recharged .pls refund my money or recharged Transaction details are: [protected]IG00CEPDI2 TRANSFER TO 3262

                    Recharge mobile phone through paytm.Amount debited to credit card.but recharge not done.

                    Dear Sir, Myself Nalini Sahoo.Today I recharge my reliance gsm mobile no.+91-[protected] through paytm amount diebt to my credit card but recharge not possible.Pls do needful for return my money.

                    for payment refund

                    plz. refund my payment 320. order no.[protected]

                    BSES Yamuna Electricity Bill

                    I have paid the electricity bill through net banking. Money has been debited from my account but the bill has not been paid through PayTM . i get the message the payment is successful .Please give me the refund

                    Pending recharge amount plz refund my balance

                    Dear sir, madam
                    This is suresh
                    Disappoint to in time recharge very slow process to tata docomo mobile recharge .i have recharge Rs 50 one time but my paytam account balance debited to 100 .kindly refund my balance immediately
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                      A
                      appssharma
                      from Hyderabad, Telangana
                      Jun 18, 2012
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Meerut, Uttar Pradesh

                      sir,
                      my bsnl postpaid number is ([protected]) and date 5th June 2012 i used online recharge by paytm.com Rs.1010. the point is that my payment deduct but recharge not successful and till now i have not receive any amount in my online account here i am attaching a copy as a proof
                      pls resolve this problem as soon as possible.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      sir
                      i recharge my phone 5/6/2012 (4.13pm) my number is [protected], my amount deduct but recharge unsuccessful, and tell now amount is not refund in my online axis bank account Rs. 1010/- pls help me as soon as possible here i attached a copy of as a proof .
                      Thanks,
                      Dear Customer,

                      We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                      Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                      Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

                      Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

                      You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                      Best Regards,
                      Paytm Customer Care
                      [protected]@paytm.com
                      my mob. no. [protected] two time not successfully Rs 1785 And 1650
                      sir,
                      my idea prepaid number is ([protected]) and date 15th July 2012 i used online recharge by paytm.com Rs.40. the point is that my payment deduct but recharge not successful and till now i have not receive any amount in my online account here i am attaching a copy as a proof
                      pls resolve this problem as soon as possible.
                      Dear Customer,

                      We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                      Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                      We have already completed the refund process of Rs. 1785+1650 from Paytm side for our Order Numbers.

                      Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

                      Best Regards,
                      Paytm Customer Care
                      [protected]@paytm.com
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                        B
                        binoddakua
                        from Ahmedabad, Gujarat
                        Jun 17, 2012
                        Resolved
                        Report
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                        Resolved

                        Address: Ahmedabad, Gujarat

                        37448423, 40083591
                        this two order number in which account debitated
                        my mobile number [protected]
                        mY email ID : binod.[protected]@yahoo.com
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear Customer,

                        We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                        Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                        We would like to inform you that we have forwarded this issue to our technical team. They have started working on this. We will notify you as soon as this issue will get resolved.

                        Should you require any other assistance, please send us a mail at [protected]@paytm.com.

                        Best Regards,
                        Paytm Customer Care
                        [protected]@paytm.com
                        NOT ACCESS PAYTM ACCOUNT
                        no cumment
                        i m unable to login paytm
                        SERVICES IS BED FOR PAYTM.COM
                        chiru100
                        Hello, I am unable to login into my PAYTM account, as when I am entering my username and password it asking to re-enter the username and password ???????? mistake would be done but several times ... PLZ. look into it.

                        Paytm — Duplicate , Damaged and Not Working Item

                        I already sent 8 mails regarding my complaint, but paytm only replies me that we will resolve your concern within 48 hours. It is already 120 hours, but still my query is not resolved. My Order Number is[protected]. Please Do needful ASAP.

                        Paytm — Phone Number Change

                        We Need To Change Our Password So Please Get Back To Us Soon As Posible We Are Awaiting For Your Call. please Call Us Soon. I'll Give zero Stars For This!

                        Paytm — mobile recharge failed

                        I WAS RECHARGE MY MOB NO.[protected]. NET PACK 175 RS. BUT RECHARGE FAILED AND AMOUNT HAS BEEN DETUCTED. PLZ REFUND MY MONEY

                        Paytm — help me

                        Admin i m sumit dhiman my paytm id [protected] i want to know about my transaction id no. 0CBBDBEE16107191 PLEASE tell me who is one

                        Paytm — Recharge of Reliance GSM Mobile 9827621593 YOUR ORDER IS SUCCESSFUL BUT AC BALANCE NOT SHOW

                        Payment of Rs. 30 is received by Paytm ! NB Transaction No IG00VYUOH3

                        wrong shipment delivered

                        i have recieved a different size and different colour shoe instead of converse black shoe of size 8 ... ORDER NO.[protected]

                        return request

                        i requeted return of my order no[protected] but there is no response fropm paytm side from 5 days
                        paytm -recharge of
                        TATA DOCOMO
                        Mobile [protected]

                        not refund for my money

                        now i using pay tm websites some of months. last 7 transaction in failed but not refund my money. another transaction not using. your transaction is very slow.

                        ticket not booked

                        Actually i booked 3 tickets in bookmyshow but noly 2 are conformed but 3 ticket money deducted? when i will get my money back? my paytm id is [protected]@gmail.com

                        not recevied recharge amount of prepaid mobile

                        Yesterday i have recharge my mobile phone online for Rs 250/- through credit card but balance amount not received in mobile No [protected]. Request credit the balance immediate or confirm me. Ravindra kute

                        order failed

                        order no.[protected] bill payment not successfull but rs 202 deducted from my sbi account ..please check it out and give my money back

                        Want Refund of my paytm order # 757851392SHOPPING

                        I want to return my paytm product with order number[protected]SHOPPING and want the refund in my net banking account. Also send my paytm wallet cash in the same net banking account i.e. SBI from where I did this product payment

                        order return

                        my mobile display was cracked when it was delvered

                        transaction queued

                        ORDER NO.[protected] AMOUNT 1250 PLS COMPLETE THIS TRANSACTION PANKAJ SHARMA MO.[protected]

                        Non Delivery

                        Dear Team, This is to inform you, that I has placed order of shoes with order details mentioned below, but till date there is no update on shipment. Order No.[protected] Sep '14 11:44 am

                        50 rupees recharge not received for 8898546066

                        50 rupees recharge not received on aircel no [protected] for using paytm to netbanking option account debit message recvied on 29may2016 on 3:24 pm. still balance not received below quoted message

                        QUOTE.
                        an amount of rs.50.00 has been debited from your account number xxxx2095 for an online payment txn done using HDFC Bank net banking.

                        Recharge issues

                        I didnt get recharge. but my ammount from wallet is deducted.. can you u return my ammount.
                        Hi, I unable to login into my paytm account.my userId is [protected] when I login using any thirdparty loginwindow, like google, facebook, etc.then it asked this number is already register. please resolve as soon as possible.
                        There is literally no way to reach your customer care team!!! How does your company function. I need to get access back to my PayTM account and I'm calling the numbers but they are ALWAYS busy - I have called 1000 times. There is no place to write an email or a written complaint. What kind of customer care is this!? Please respond immediately. My email ID is [protected]@gmail.com
                        Helpful
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                        6 found this helpful
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                          R
                          raviraj.adrangi
                          from Jodhpur, Rajasthan
                          Jun 13, 2012
                          Resolved
                          Report
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                          Resolved

                          Address: Bidar, Karnataka

                          I HAVE DONE AN ONLINE AIRTEL RECHARGE OF RS. 300/- THROUGH PAYTM WEBSITE.I GOT A MESSAGE ON MY NO.[protected], Thank you for using Paytm.com to recharge mobile no.[protected] for Rs.300. Your Order Number is 40191152. For queries, email us at [protected]@paytm.com.BUT THERE WAS NO BALANCE IN MY A/C.THE ONLINE RECEIPT AND THE MESSAGE SHOWS THE WRONG MOBILE NUMBER [protected] .BUT I HAVE CREATED AN ID ON THE PAYTM SITE WITH MY MOBILE NO. [protected] AND I RECEIVED THE MESSAGE ON MY CORRECT MOBILE NO..WHEN CONTACTED THEY SAID RECHARGE WAS SUCCESSFUL AND THEY HAVE CONFIRMED WITH TELECOM OPERATOR.BUT I HAVE LOST MY RS.300/- ON THIS FAKE WEBSITE.

                          I THINK PAYTM IS A FAKE WEBSITE.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Customer,

                          We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                          Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                          We have checked with the operator and they have confirmed that the recharge has been successfully delivered. We request you to kindly contact Airtel Customer Care to confirm the status of your recharge.

                          Should you require any other assistance, please send us a mail at [protected]@paytm.com.

                          Best Regards,
                          Paytm Customer Care
                          [protected]@paytm.com
                          Dear Customer,

                          We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                          Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                          We have checked with the operator and they have confirmed that the recharge has been successfully delivered. We request you to kindly contact Airtel Customer Care to confirm the status of your recharge.

                          Should you require any other assistance, please send us a mail at [protected]@paytm.com.

                          Best Regards,
                          Paytm Customer Care
                          [protected]@paytm.com
                          Helpful
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                            A
                            abhinab mitra
                            from Mumbai, Maharashtra
                            Jun 13, 2012
                            Resolved
                            Report
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                            Resolved

                            Address: Sambalpur, Odisha

                            I had recharged my bsnl mobile from my paytm account on 6th June 2012. After I entered my debit card details and forwarded,it showed the site encountered some problem. But by then money was debited from my account. Its 12th June 2012 today and I have still not received my money back. The amount is also not available in my paytm balance.
                            I hereby furnish all the details of the transaction.

                            Log in Id - [protected]
                            Mobile Number - [protected]
                            Card - Debit Card (State Bank Master Card)
                            Amount -Rs 200
                            Date - 06.06.2012
                            SBI Details - POS PRCH
                            POS[protected] CCAVENUES SBIPG
                            Please look into the matter and revert back the amount deducted from my account.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            PayTM — Re: please Help Me In this issue

                            i recharged my mobile on[protected] morning around 11 am with 110 rupees amount deducted from my account immediately with out any

                            order number too from site and my mobile not recharged .

                            regarding this i have sent 3 times email to their [protected]@paytm .no response

                            do mu mobile recharge as fast as possible and continue the trust of the site
                            dear sir,
                            good morning
                            i have rechrged 3 times on mobile [protected] with 20rs & [protected] with 20rs .. but there is no rechrge on mobile and balance deducted by paytm cash on 15/04/2012 so please return my cash as soon as possible thank you .or call me
                            thank you
                            santosh kumar yadav
                            [protected]
                            Dear Customer,

                            We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                            Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                            Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

                            Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

                            You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                            Best Regards,
                            Paytm Customer Care
                            [protected]@paytm.com
                            on 28 may 2013 i did a recharge with paytm.com online of Rs 2460 for BSES RAJDHANI BILL PAYMENT FROM MY HDFC BANK DEBIT CARD, PAYTM GOT THE AMOUNT OF RS 2460 FROM MY ACCOUNT AND THEN GENERATED A ORDER NO 98276578 AND SAID THAT PAYMENT TO BSES IS FAILED AND THE RS 2460 IS REFUNDED TO MY PAY TM ACCOUNT WITH ORDER NO 98272551, THEN THEY AGAIN SAID I[censored] WANT THE MONEY TO YOUR BANK ACCOUNT IT CAN BE DONE BUT IT WILL TAKE 21 DAYS TO REFLECT IN YOUR ACCOUNT AND I PRESSED THE REFUND BACK TO MY ACCOUNT BUTTON.BUT NOW IT HAS BEEN MORE THAN 25 DAYS AND YET THERE IS NO SIGN OF RS 2460 IN MY ACCOUNT.PLEASE HELP ME IN GETTING MY MONEY BACK INTO MY ACCOUNT OR IN MY PAYTM CASH ACCOUNT.PLEASE DO THE NEEDFUL.
                            Please share ur contact no.. we are from PAYTM
                            I have sent money through paytm to the mobile number which is not registered on Paytm. Paytm showing "Sent successfully". How do I get my money back because receiver does not have compatible mobile to download Paytm.
                            A K Saxena [protected]
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                              S
                              sarvanbest
                              Jun 3, 2012
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              Hi,

                              I have done online recharge for Vodafone Mobile number for Rs :30/-
                              by using my debit card (HDFC). I have received a message from HDFC (Thank you for using Your HDFC bank Debit/ATM card ending 1093 for Rs. 30.00 in Noida at paytm.com in[protected]:13:46:34),but still i have not received the recharge amount.

                              Please check me & confirm

                              My Referrence Mobile is [protected]

                              Regards
                              Saravanan
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Hi,

                              I have done online recharge for Airtel Mobile number for Rs :437/-
                              by using my credit card CITI). I have received a message from CITI (Rs 437.00 was spent on your Credit Card 4386XXXXXXXX3341 on 24-OCT-15 at Paytm.com. ), but still i have not received the payment Airtel India Limited.

                              Please check me & confirm

                              My Referrence Mobile is [protected]

                              Regards
                              Ram Kishor
                              Helpful
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                                V
                                vigil joy
                                from Mumbai, Maharashtra
                                Jun 3, 2012
                                Resolved
                                Report
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                                Resolved

                                Address: Ernakulam, Kerala

                                My airtel dth id no : [protected] failed to recharge, but the payment amount rs 250 has been debited to my account on 30/05/201 by paytm dth recharge center . Please reverse my money or recharge my dth to keep trust tothis site. Regards, vigil joy email : [protected]@gmail.com mobile no : [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                my mobile no : [protected] failed to recharge , but the payment amounting to rs 100 has been debated to my account on 02/06/2012 by paytm mobile recharge center. Please revert my money or recharge my mobile to keep trust to this site. Regards, vigil joy email: [protected]@gmail.com
                                Dear Customer,

                                We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                Amount of Rs 100 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                                You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                                Should you require any other assistance, please send us a mail at [protected]@paytm.com.

                                Best Regards,
                                Paytm Customer Care
                                [protected]@paytm.com
                                i have made recharge of aircell mobile for rs 100 but i havn't got it plz refumd my money by recharge
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                                  A
                                  anudeep654
                                  from Mumbai, Maharashtra
                                  Jun 2, 2012
                                  Resolved
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                                  Resolved

                                  Address: Andhra Pradesh

                                  on[protected],i recharged with 50rs from paytm.com.my money was deducted from the bank account ,but was not yet recharged.the amount 50rs was deducted from indian overseas bank an d the mobile number is [protected].please help me for this deduction
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Hi ,

                                  I had recharged Rs 199 via Paytm to my mobile no [protected]. But the amount is not credited to my phone but it is debited from my acount.
                                  Please reply back to my mail id: rockingsuman.[protected]@gmail.com
                                  @ rockingsuman We have reviewed your transaction and your refund has been initiated. Please contact us directly at [protected]@paytm.com for further assistance.
                                  I recharge my reliancec mobile no-[protected] with Rs-299 through www.paytm.com on 1Aug 9:14pm .amount was debited in my account of hdfc bank but not creadit in my mobile.please refund my amount in my account.
                                  I no had recharged my trump mobile [protected] for Rs. 500.00 through paytm.com on 29/08/2011 amount was debited to my ICICI bank account but not credit to my mobile please refund my amount the order no. is 4240710 Please refund my amount or recharge my mobile with that amount
                                  I had recharged my mobile [protected] for Rs. 60.00 through paytm.com on 4/09/2011 amount was debited to my PNB bank account but not credit to my mobile please refund my amount the order no. is 4456968 Please refund my amount or recharge my mobile with that amount.
                                  Dear Customer,

                                  We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                  Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                  Amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                                  You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                                  Should you require any other assistance, please send us a mail at [protected]@paytm.com.

                                  Best Regards,
                                  Paytm Customer Care
                                  [protected]@paytm.com
                                  There have been several complaints in these coloumns about paysite.com. But there is no reply/ response//contradiction from them . This shows that they agree with the allegations.
                                  I have also sent letters by post to their Mumbai office. The address was taken from their website.But the address also seems to be bogus, as I have not received any reply to my letters.
                                  I advise all to avoid visiting this site so as not to get duped..

                                  Paytm — I want to return my order thing

                                  I order the ipad flip cover but it was too small for my ipad so I want to return it

                                  Paytm — MY MONEY(1300)+ COMPENSAION NOT REFUNDED

                                  Worse customer servicing. No email confirmation. No proper response. Compaint ID:[protected]: RCtkt - Help Query
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                                    D
                                    dvs28
                                    from Mumbai, Maharashtra
                                    Jun 1, 2012
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad, Gujarat

                                    Hi,

                                    I recharged on my vodafone no with 91 rs and have not received the balance neither they have replied to the 2 complains I have submitted through their website.

                                    Transaction id is 39155023

                                    Thanks,
                                    Divyesh
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                    Amount of Rs 91 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                                    You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                                    Should you require any other assistance, please send us a mail at [protected]@paytm.com.

                                    Best Regards,
                                    Paytm Customer Care
                                    [protected]@paytm.com
                                    On 26th sept. 2014, i have done 2 recharge of Rs 200 on my number [protected], but i received only once. I requested them many time for my problem but i see they are not ready to help me. Here are the details of two recharge:

                                    1.Order ID:[protected]:57pm
                                    2.order id:[protected]:58pm
                                    ORDERNO:[protected]
                                    DATE:-25/09/2014
                                    TIME:-1:26PM
                                    RECHARGE OF BSNL MOBELI:-[protected]
                                    AMOUNT:-1251/-

                                    PAYMENT DETAIL
                                    HDFC CC TRANSACTION NO:-007074

                                    PLEASE CANCAL THIS TRANSACTION AND REFUND MY PAYMANT
                                    I successful done paytm promo offer of rs.140/_
                                    Free recharge with download 9app and other please check and also got transaction I'd as PTM[protected] and still I didn't get any recharge so please solve this as early and if any contact to [protected] after 10 am tomorrow.
                                    I have done recharge of 120 full Talktime on my airtel no. [protected].amount got debited from my account but I have not recieved recharge.I have done recharge through my paytm id...hervinder.[protected]@gmail.com
                                    I have done recharge of 120 rs on my no.[protected]... From my paytm id hervinder.[protected]@gmail.com.I have not received recharge yet.M amount got debited from debit card but not received the recharge on my phone
                                    Dear sir 24.06.2015 my recharge money not received but my icici bank money deactivated so please refund my my money my mail I'd [protected]@gmail.com
                                    I recharged for airtel 198/- on 3rd july. It showed successful and i was charged for it. But I still havent received the recharge. I have sent several emails to paytm but no proper response and the issue hasnt been solved.Kindly refund my money asap.

                                    Paytm — paytm cash cut 30 rupees without recharge

                                    Iam use paytm site for recharge my idea mobile number [protected] my not recharge an d cut my paytm cash

                                    Payment Stuck

                                    I was transferring an amount of 3500rs to my friend but the payment stuck on pending only from last 10 hours...please help

                                    Damaged earphones recieved

                                    I had ordered skull candy earphones.But i received earphones with damaged microphone.Now they are not answering my mails.

                                    return money

                                    sir i want to mymoney back because i dont want you local jeans .you run your local or cheap company .please return my money .my order no is[protected].my name donald gupta .otherweise i will case on your company.

                                    replecement

                                    My multi media spikers is broken. Tihis multimedai spekars is replement.

                                    product

                                    i recently buyed a micromax a106 battery of 3600mah from paytm but its not working as 3600mah battery its just 1200mah battery but they show in online 3600mah battery and give customer fake item very bad service

                                    recharge30

                                    My recharge of Rs30 is not done in paytm Order no is[protected] Transaction id is 2C8952EA3E438458

                                    Fraud Transaction on my SBI account

                                    12-Jan-15 (12-Jan-2015) POS PRCH POS[protected] Xenon ValueServ_PayTM SBIPG 2, 498.00 95, 556.47 12-Jan-15 (12-Jan-2015) POS PRCH POS[protected] Xenon ValueServ_PayTM SBIPG

                                    Elactorcity Bill

                                    my order no[protected], date[protected], BSES Yamuna Delhi CA No[protected], Amount not created 230 In my BSES account Please Take action. My mobile no [protected]

                                    Order No. 641098219

                                    rs 165 is pending custmer did not get the bal ple clear the prablm

                                    Not add my money

                                    I am suffering man problem not add my money
                                    Please solve my problem faster
                                    Nathor than I will closed the paytm account

                                    Refund of Rs. 110+110

                                    Recharge of Airtel Mobile [protected] Order No. [protected] failed 6-6-16
                                    Recharge of Airtel Mobile [protected] Order No. [protected] failed 6-6-16
                                    in dono recharge ka refund mujhe mere bank account mai nahi aaya h date 7-6-2016 tak
                                    krpya 110+110 refund kare.
                                    thanks

                                    9430956520 account unblocked plzz

                                    Plz nbloked my accont [protected]
                                    Helpful
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                                      R
                                      Rajesh Kumar Thakur
                                      from Kolkata, West Bengal
                                      May 30, 2012
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                                      Address: South 24 Parganas, West Bengal

                                      I have recharge my mobole no ([protected])reliance gsm kolkata on[protected] through paytm.Com but I have not received recharge amount yet. Same already deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.
                                      Dear Customer,

                                      We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                      Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                      Amount of Rs 20 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                                      You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                                      Should you require any other assistance, please send us a mail at [protected]@paytm.com.

                                      Best Regards,
                                      Paytm Customer Care
                                      [protected]@paytm.com
                                      Dear paytm.com why you not providing costumer care no.
                                      I will file a complain in police station.
                                      I was recharged my mob with paytm.com.
                                      mobile not charged but amount deducted from my bank account.
                                      I have a mentally harassment from last 20 hours at your side.
                                      ORDER NO[protected].
                                      Helpful
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                                        V
                                        vpmg
                                        May 30, 2012
                                        Resolved
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                                        Resolved

                                        Address: Gurgaon, Haryana

                                        Hi all,

                                        very-very bed service by paytm ...
                                        I recharged my number on 6th may only one time amount 50 rs deducted and recharged successfully,
                                        but as per my bank account statement one more time amount inr- 50 /- Extra charge ..
                                        also as per my order status ..

                                        06-may[protected] recharge of rs50.0 for vodafone prepaid number XXXXXX907 50 success

                                        while in my bank statement its twice amount charges --
                                        unauthorised transaction---

                                        06/05/2012 16:33:50 07/05/[protected] pcd:[protected]:[protected]:paytm mobil 50.00

                                        sucess transaction

                                        06/05/2012 22:13:45 07/05/[protected] pcd:[protected]:00005344:paytm.Com

                                        I have assign lot on complains to [protected]@paytm.Com but no reply .

                                        Can any one tell me is it the right way amount deduction no refund ???
                                        I request to all never recharge from paytm

                                        --
                                        Thanks & regards,

                                        mukesh kumar
                                        +91-[protected]
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        its always bed
                                        Dear Customer,

                                        We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                        Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                        Amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                                        You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                                        Should you require any other assistance, please send us a mail at [protected]@paytm.com.

                                        Best Regards,
                                        Paytm Customer Care
                                        [protected]@paytm.com
                                        Helpful
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