[Resolved] Pepsi — tobacco pouch in pepsi bottle
PEPSI OR GUTKA
Gurgaon, Aug 14
In a blatant violation of the Prevention of Food Adulteration Act, a bottle of soft drink containing a pack of ‘gutka’ (tobacco) was sold to a customer in Haryana Gurgaon Sec 7.
Harish, running his firm in the area, had ordered cold drinks a couple of days ago from a nearby retailer and was shocked to see the pack of tobacco in the sealed bottle. Interestingly, the name of the gutka company ‘Jyanti’ is readable through the soft drink bottle.
He immediately go back to the Retailer, Om Prakash, asking him to lodge a formal complaint for the same. After that I Lodge complain at customer care of Pepsi as a result I received a call from [protected] this no.& he said “ that this is not a big issue and such incidents are common. He even asked me to return the bottle, but I refused as I want the authorities concerned to take up the matter seriously
Thereafter the I brought the matter to the notice of Ms SIMI MEHTA & Mr SUNIL DUGGAL working in Corporate office of Pepsi in Gurgaon, the senior official of Pepsi, But no action has been taken by them.
Pepsi has a bottling unit in Alwar Bhiwadi, which caters to the region.
Yogesh Sharma, ([protected] )Officer of Pepsi Co, Inspected the bottle at my home & admitted THIS IS A ORIGINAL BOTTEL & FILLED IN BHIWADI & IT IS A BIG MISTAKE BY OUR PEOPLE AND HE ASSURE ME THAT COMPANY WILL GIVE U A REWARD & NECESSARY ACTION WILL BE TAKEN BY THE Co. AGAINST YOUR COMPLAINT BUT I AM SORRY TO SAY THAT THIS FELLOW IS NOT ATTENDING MY PHONE
Now I am helpless please help me.
Complaint marked as Resolved Aug 14, 2020