[Resolved]  Philips CD Player Fw V220 — Replaced component did not work satisfactory

Sir,
I got repaired my philips component fw v220 from authorised service centre Dehradun dt 16 feb 2009
vide cash bill receipt No 3436. Item code No[protected] IC 87C71F amount paid Rs 3500/-.
I also had dispute for the ragarding repair for this equuipment in consumer court Dehradun. Where the case was settleddown and the equipment was playing audio and videos cds. But later I noticed that the
CD Player was unable to play the MP3 CDs which it used to play when I had purchased it.

You are therefore approached for the necessary actions

Contact :
email: [protected]@gmail.com
mob: [protected]
society area bell road clement town
dehradun (India)
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Aug 14, 2020
Complaint marked as Resolved 
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Phillips — CD player not working

I had purchased a Phillips MP3 player worth INR2500 vide tax invoice no :15526 dtd:27.08.2009
However to my surprise the player malfunctioned after 2 days itself on 29th August , 2009 .
When i took the invoice reference and the warranty card to the concerned dealer :
Anandamela Shop
G-9,Gariahat Market , Kolkata -700019
i was advised by one of them to bring the product personally to the shop .
When i had done the same , i was told to call the customer toll free number of Philips : [protected]
or to take it to service centre and that its not their responsibility since its alreadysold .
I had been clearly advised from the toll free number of Philips today that this complaint can be taken care by taking the product to the dealer or to Philips .
Dealer resfuses to take the machine and rectify the problem .

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