Philips — DVD player not working after 15 days purchase

Address:

South Delhi, Delhi

Sir,
I had bought Philips DVD Player (Model No.- DVP3608) + A Philips 5.1 Channel Speaker (Model no.- DSP2600) From Star CJ Channel. The Device worked pretty well for about 7 days but later on the DVD player started to cause problems, the DVD player hangs a lot. And sometimes the DVD player stops reading DVD's . I Tried contacting the Star cj team regarding my concern but they said we are not responsible for it . Later on i addressed my problem to the Philips customer care, their executive came fixed the device but again after 15 days or so the device has stopped working, Now nobody is ready to listen my cause. I would like you to look forward to this issue and solve this as immediately as possible.
Thanking you

Shiwali Gupta
Contact no. [protected]
Order No. [protected]
Docket No. [protected]
Date. 16/09/2012
email id - [protected]@yahoo.com