Philips India Limited — LCD TV purchased is defective

Address:Mumbai Suburban, Maharashtra

LCD TV purchased from Kohinoor electronics, kandivali in May, 2011. The TV started giving problem from 1 month and the problem is repeated every 10 days inspite of being repaired by Philips engineer each time. The quality of service engineer is very bad. He just removes the TV from the wall mount and shakes it n puts it back and the TV starts working. Again after 10 days the same problem is repeated and the engineer does the innovative repair.

The Philips LCD TV sold by Kohinoor electronics is defective and hence the cost paid should be refunded

Rupesh
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Philips India Limited — Regarding the working of Music System

Sir, My Philips FW V- 39 VCD MIni HIFI System stopped working suddenly. When I contacted company I was given cold reply that this Model is too old which can not be repaired ( vide thier E mail reply no.[protected]@philips-customercare. dated 22/03/2010.
Company is not reday to repair or replace my music system
its the same with me, when i gave my system for repair in video, they have spoiled whole unit when the other things in the system were working, regret for giving it to them, useless guys in philips dont know how to handle it, this happened in chennai - viswanath

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Philips India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1700
    Pending
    0
    Resolved
    422
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
    View all Philips India contact information