Philips India — NO installation followed by unprofessional, Unfriendly and Arrogant Service Exec Deepak

Address:Bangalore, Karnataka

I have bought a PHILIPS Home Theater (Philips Bluray HTS HTS5591) on January 16, 2013 from CROMA JP Nagar Phase-3.
No One contacted me till January 28, 2013 for Primary Installation/Demo.
I have struggled on my own to set up the Home Theater.

A Service Executive named Deepak from PHILIPS service center Jayanagar called up today January 28, 2013 and was conversing in a very unprofessional, Unfriendly and Arrogant manner. It was a real bad experience tolerating the indecent behaviour from Deepak.
I have never had a worse experience with a service executive.

I have pledged to NOT Recommend any of my relatives, friend, colleague or any person to Buy any product from PHILIPS henceforth.

Please let me know if PHILIPS INDIA or the service center management can take any action against the Misconduct and misbehaviour.

Full details of Service Executive
Name - Deepak
Mobile Number - +91 [protected]
Address - PHILIPS Service Center, Jaya Nagar, Bangalore, Karnataka


Regards,
Shekhar Singh
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Comments

Dear Customer,

We have received your complaint and you would hear from us shortly

Regards,
Team Croma
Dear Customer,

Trust your issue has been resolved, In case of any further queries kindly mail us on [protected]@cromaretail.com, we will be glad to assist you.

Regards,
Team Croma

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