[Resolved]  Photon + — service not activated

Address:West Bengal

It has been 15 days since my purchase of tata photon+ device. I received a telecall from tata docomo, supposedly, and some KS Enterprises came over to sell the product, who after selling the product are not supporting me at all. Even Mr.Gourab Ghosh has not been co-operative in any manner who claims to be from tata docomo to resolve my issues. I am highly dissatisfied and annoyed with this service. I have tried reaching at[protected] ,[protected] ,[protected] [protected]@tatadocomo.com, gourab.[protected]@tatatel.co.in, service.hw.[protected]@huawei.com but have received no support. I am at my wits end as to what should be done.

Aditya Passary
[protected]
MEID : A0000036A395C0
pESN : 80C18CD8
S / N : A4G5TA[protected]

MODEL : EC156
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO

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