Pizza Hut — Delivery and Payment

Address:

North 24 Parganas, West Bengal

I was expecting couple of my friends and hence ordered pizza from Pizza Hut Saltlake Sector V, Kolkata. I clearly mentioned in the order not to deliver before 1:30 pm as they are expected around 1:30 pm. But the order arrived around 1:10 pm with the hot dot mark missing and when we had it, it became hard and it was not at all in a state which can be taken. I tried to complaint for the same but they just kept me putting on hold so that I get irritated and disconnect the call and finally they were successful after keeping me waiting for more than 10 minutes in two shots. This is the 4 time I faced issue with order and delivery. And every time there EDC machine doesnot work. Either you need to pay by cash or they will come after 15-30 mins with another EDC machine which again is not working and you need to come down from office multiple times to make the payment. And this time when they were keeping me on hold I clearly mentioned them that I will not order any more pizza from Pizza Hut.