Pizza Hut India Customer Care
Pizza Hut Inc.
Customer satisfaction rating: 2%
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1643
COMPLAINTS

Pizza Hut India Customer Care

Pizza Hut Inc.

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Address
12th Floor, Tower D, Global Business Park
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
2%
Complaints
1643
Pending
0
Resolved
36
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Pizza Hut India Complaints & Reviews

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Pizza Hut India — pizza : not tasty after spending

 Mounika0059 on Apr 23, 2018
I have gone to pizza hut in ramamurthy nagar. While entering in to the store itself the order taking staff says we are out of dove it will take at least 30 min for delivery. However order we got pizza in 15 min. As it is take away order we have taken that home it was not tasty and the pizza is almost dried up with no taste. So much upset with pizza hut after spending 350 for pizza...
Complaint comments  Read comments [1]Complaint category Food

Pizza Hut India — order not generated after payment confirmation

 Ankur Maloo on Apr 22, 2018
I have ordered a pizza from pizza hut online. The payment deducted from account and confirmation mail also received but order not generated. The payment id is pay_a2enzf6uua42fe. Amount is rs 572. Store address is miraj mall, ajmer. Please arrange to refund urgently. I have paid to the store person twice as he was not taking my order.

Ankur maloo
[protected]...
Complaint comments  Read comments [1]Complaint category Fast Food Restaurants

Pizza Hut India — not delivered the pizza

 Ajay Khemka90@gmail.com on Apr 22, 2018
Yesterday i have ordered the pizza i have not received the pizza till now i received sms after 1.5 hr that my pizza has delivered but till now i have not received it seems very odd. I can't expected that such reputed brand also can do that.in front of my guest i feel ashamed next time onwards i will never order from pizza hut and i will asked my friend and family not to order from pizza hut my mobile number [protected] ajaykhemka90@gmail.com my pizza order no 2759719...
Complaint comments  Read comments [2]Complaint category Food

Pizza Hut India — 50% offer not given on takeaway and miss behave with me and my family by pizza hut worker

 bprajput on Apr 20, 2018
Respected sir,

Toady, i have visited at pizzahut devyani international ltd. Shop no 07 and 08, rafeel towers, saket squar, indore mp. I have ordered two pizza inv no.[protected] order no.[protected] date :- 20/04/2018 time 10:10:13 pm
The pizza hut staff mr. Sohel and one other member miss behave with me and my family also 50% offer not givin on takeaway.

Request you to please refund the 50% offer money and your staff member (Both) should urge for apology else i will go to consumer court and log fir against both person.

Thanks & regards,
Complaint comments  Read comments [2]Complaint category Restaurants & Bars

Pizza Hut India — irregularities in service

 Mosam Maru on Apr 19, 2018
I visited one of pizza hut eating outlet situated in dombivli, maharashtra and ordered veggie fresh pizza (Veg pizza) but they served us smotten chicken pizza. I being jain couldn't even think of eating non veg. While eating pizza some felt some unsual taste and upon checking the bill that came with the servings i came to know about this. When i brought this issue to the person who was taking order, her rply was it that it was system's mistake....
Complaint comments  Read comments [2]Complaint category Food

Pizza Hut India — fraud in billing system..

 vaibhav rao on Apr 15, 2018
Today I have ordered one medium pizza along with garlic bread and cold drink ( Combo Offer) through phone, Total Order amount confirmed here was Rs 588 and I finalised the same and the guy on other side confirmed me for delivery in next 30 min, but surprisingly I got call in 15 min that I have my pizza on my main entrance gate, I accepted the parcel and bill along with the same and as assured on call paid Rs 588 to the delivery man, after few min the delivery man again came back and said pls check I suppose the bill is of Rs 688, here I closely checked the bill and found that the Gross Amount is...
Complaint comments  Read comments [1]Complaint category Restaurants & Bars

Pizza Hut India — refusing to provide pizza

 Parikshit Singal on Apr 13, 2018
Right so it was friday and five of my friends decided to go to pizza hut in paschim vihar to try out the unlimited combo which provides you unlimited pizza and garlic bread.. We ordered four combos as one of my friend wasn't hungry... After the first serving of the pizza they refused to serve it again saying that we had shared the pizza which was clearly a lie.. This is absolutely horrible and ridiculous from pizza hut.. Bunch of #s.. Despite paying the full amount they refused to serve us.. I don't know the name of the lady but she was so arrogant... Well pizza hut you've just lost...
Complaint comments  Read comments Complaint category Fast Food Restaurants

Pizza Hut India — refund not credited over 1 month

 777sachin777 on Apr 12, 2018
I have ordered pizza worth 1140 from pizza hut on the 4th of March 2018. but the online payment failed saying gateway timeout error .finally, I got the order finally by cash on delivery . I have called the customer care many times and each time they say that the refund will happen on next three working days. this is happening over a month now. I have not got the refund yet....
Complaint comments  Read comments [1]Complaint category Food

Pizza Hut India — failure of electricity

 Pakshal Jain on Apr 12, 2018
Pizza hut ohh wow
They have special offers i. E unlimited pizza @249
Offer seems tempting. But i think they have best marketing style by turning off the electricity supply just for the customers to leave as its too hot inside the store without ac.
Like seriously oven and all machines in kitchen are working and just the electricity in dining area was off.
You think we are fool?
And ive been victim twice of same #.
Literally i had to leave the restaurant.
Please dont introduce such offers if you can't satisfy customer.
#disappointedcustomer...
Complaint comments  Read comments [2]Complaint category Clubs, Bars, Restaurants

Pizza Hut India — unethical behaviour of pizza hut ashok nagar chennai

 Nisha PB on Apr 11, 2018
This is my third bad recent experience with Pizza Hut, Ashok Nagar within a time of 3 months.

The first time, I had ordered pizzas online. As I'm allergic to cheese, I immediately called the number given in the website. They had asked me to call the branch. So, I had to find the number from the net and call them. The numbers given in Zomato and 3 of the 4 numbers given in Justdial did not work. I finally spoke to the person who received the call and told him that my order was to be made without cheese. He said that I've called after 5 minutes of placing the order and that the pizza...
Complaint comments  Read comments [1]Complaint category Food

Pizza Hut India — online order not delivered and refund

 Pratyuish on Apr 11, 2018
Hi,
I feel very frustrated, after 20 days also my amount not refunded.
I have ordered my pizza on 21st march 2018 through pizza hut website on line from bangalore.
I have paid 404.26 rs online for the same. My order number was 2721913.
I got a confirmation email as well on my email id. Unfortunately, i did not get delivery. The next day i called customer care, after checking they told sorry and amount will be refunded in next 10 days. I waited for 10 days when i called they again told the same story. Now it passed almost 20 days and i did not get any refund. This is...
Complaint comments  Read comments [2]Complaint category Food

Pizza Hut India — food poisoning due to terrible food quality

 ashrao04 on Apr 10, 2018
I had ordered pizzas from Pizza Hut on 7 April 2018(2 triple treat meals) . By 8 April 2018, all the 7-8 people who had eaten the pizza suffered from food poisoning. It has caused us much physical and mental agony . I demand that appropriate action be taken against Pizza Hut .
Order details :
Reference number: 10251471
Name : Ashwin Rao
Email id : arao2001@gmail.com...
Complaint comments  Read comments [2]Complaint category Food

Pizza Hut India — discrepancy in the bill and not keeping the promise

 Chandni Kotian on Apr 10, 2018
I wanted to place an order online. Since the website or the app was unable to find my address called and placed the order. When confirmed about 50% discount on 2 medium pan pizzas was incorrectly informed by the rep that it is only for online order. When told rep that it is nir my fault that i am unable to place order online as ur website does not find my address and asked for supervisor call was dropped. On calling again called was again disconnected. On calling third time i informed that my call is being disconnected and want to speak to sup. Rep was rude and asked the purpose of the call. At...
Complaint comments  Read comments [1]Complaint category Fast Food Restaurants

Pizza Hut India — prolonged delay in delivery and bad quality.

 ShivamKatara on Apr 8, 2018
I ordered 4 pizzas online and received confirmation at 8:55 pm
I followed up 2-3 times and finally received the order at 10:20 pm.
The product was not at all in eatable condition
Since the delivery was made after a long time that too in a bad condition and i waited for it
Now i have to search an alternate food.
I demand compensation from pizza hut...
Complaint comments  Read comments [1]Complaint category Food

Pizza Hut India — order canceled by the vendor but refined not provided.

 Akash Badhe on Apr 8, 2018
I ordered the pizza from pizza hut on 17th feb 2018. After some time i called from the pizza hut that they can not deliver it to my location and had to cancel the order. They said i will get the full refund withing 12 hours. But, it has been 2 months since then but still i did not get the refund. I contacted customer care 2 time but no result. They always say that they will get in touch with me and never received the call from them.
Order id: 9990435...
Complaint comments  Read comments [1]Complaint category Fast Food Restaurants

Pizza Hut India — worst food and late delivery

 Sri Manasa Educational Academy on Apr 8, 2018
I ordered pizza from pizza hut ra puram branch at 8.33 through swiggy but the order reached me at 9.45 and the delivery person got money from me. What happened to the 30 mins guarantee? Is it a false advertising? And there was no communication from the pizza hut and the manager was very irresponsible and i have not got any feedback from pizza hut. The pizza and garlic bread was cold as ice and i cldnt even eat it. Thank you so much for the very terrible and worst experience. Iam very disappointed with pizza hut. I know all these complaints are for eye wash, and nothing is gonna reach the management....
Complaint comments  Read comments [1]Complaint category Food

Pizza Hut India — worst taste

 Emanish Kothari on Apr 5, 2018
In ea mall we had pizza which was not taste nd upto there markthere service was also not nice they r not making proper pizza for take away they do for some purpose it was like # nd the pizza was had no tatse it had no spicey nd no salt i want the money to refund nd not satisfied with the pizza so i request u to give refund nd see to the mistake nd they r making pizza for name sake...
Complaint comments  Read comments [1]Complaint category Education

Pizza Hut India — refund not given

 Sweta Nikhil Sharma on Apr 5, 2018
Hello,

I ordered pizzas online from pizza hut jp nagar bengaluru on 16th march order no 4002.. However i got a call from pizza hut saying they r cancelling the order as our home doesn't come under their delivery radius and amount deducted online will be refunded back with in 15 days. I haven't got my refund back and must say your customer care is even worse.. I have called them several times but of no use. Please make sure i receive my refund asap without any delay otherwise i have to go and register complaint against pizza hut for not refunding back my money.
Thanks
Sweta
Complaint comments  Read comments [1]Complaint category Banks

Pizza Hut India — irresponsible

 a snigdha on Apr 2, 2018
I am snighda. Yesterday i went to pizzahut (Hyderabad, miyapur, beside health & glow, jayabheri). I have ordered 2 pizzas for take away. There they have taken my number wrongly i told then [protected] and they have mentioned it as [protected]. I told them the same but they said thats ok. Billing time was 10.53pm. My order was ready and took that away i came home opened and then i realised that 1 pizza is ok another pizza is not which i have ordered. I have ordered veggie feast with cheese crust (The edges should stuffed with cheese) but what i received is not stuffed with cheese. Its a non veg which...
Complaint comments  Read comments [3]Complaint category Food

Pizza Hut India — order not received want refund

 Pratyaya on Apr 2, 2018
I have made an order to pizza hut on 31/03/2018. I had not received any order id nor i received any delivery against that order. My payment id: pay_9tzj4edcl1zuod.
Refer to mail chain below for the details. I demand money to be refunded and and explanation why the order was not confirmed and delivered to me. Looking forward to your reply. Regards,
Pratyaya kumar ghosh
[protected]...
Complaint comments  Read comments [1]Complaint category Food

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