[Resolved]  Pizza Hut India — Mazedar paneer makhani pizza

Address:ADARSH NAGAR

Today ie 20/05/2023 I went to Pizza Hut Adarsh Nagar in Delhi, India. I ordered MAZEDAAR PANEER MAKHANI, personal size which had red capsicum, paneer and onion as main toppings. The women employee there had so non professional attitude, she served me pizza with green capsicum, when i called and asked her why didn't you put red capsicum?
She litreally smiled and said MAM, WO TO KHATAM HO GAYA HAI!(it's not available) .
I asked her to bake me another pizza and didn't accepted that one.
After exact five mintues, she came and the audacity of this woman that she actually served me the same pizza, but changed the toppings, and the pizza was burned from the corners. I said this is the same pizza, she denied this fact and was laughing in front of me. Also she overheard the conversation with my friend when i was discussing over the pizza.
The standards of pizza hut have become so low that you people don't even serve for what people have paid for. This is highly unprofessional and disappointing. The staff is highly unskilled, untrained and talentless.
The dough of the pizza was stale, the slices were breaking from between, also it was so tasteless. Totally wasted my money.
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Jun 29, 2023
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
May 22, 2023
Pizza Hut India Customer Care's response
Dear Jhalak,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
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