[Resolved]  PNB — money not received but account debited

Sir, I am DILEEP SINGH, holding an account in PNB Bank, JALANDHAR, with Account No:[protected] went for transaction on 8th of may 09 at near abut7:45 pm for an mount of Rs.15000 two times from union bank ATM, URBAN ESTATE, PHASE-2.Due to some technical error, i couldn't receive the same AMOUNT, BUT the money was deducted from my account.
Kindly take necessary action to help me in this regrad to get my money back in to my account.
Waiting for reply on urgent basis.
thanking you.

sarvesh kp prajapati[protected]

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Sir, I am DILEEP SINGH, holding an account in PNB Bank, JALANDHAR, with Account No:[protected] went for transaction on 8th of may 09 at near abut7:45 pm for an mount of Rs.15000 two times from union bank ATM, URBAN ESTATE, PHASE-2.Due to some technical error, i couldn't receive the same AMOUNT, BUT the money was deducted from my account.
Kindly take necessary action to help me in this regrad to get my money back in to my account.
Waiting for reply on urgent basis.
thanking you.

Sir, I am Ex-Employee ( clerk-cum-Cashier ) of Punjab National Bank, Surendranagar ( Gujarat ) staying at Surendranagar .

Sir, I applied for Net Banking Facility since last 4 years, till to-day, Punjab National Bank is not providing me Net Banking Facility .

Sir, My Personalised ATM Card was issued to me before 4 years, but after a very few Days, our Head Office, IT Dept. has written a letter to our Bank alongwith other 10-11 ATM Card Numbers, stating that there is a Technical Problem in These Cards, please send back to us & we'll send New ATM Cards to ATM Card Holders. Since 4 years have been passed, no Personalised ATM Card is issued to me yet.

Please do something at your level & oblige.1472

With Warm Regards,

Dear Sir,

I have used PNB ATM, Satyam Plaza, Dilshad Garden, Delhi on 31.05.2009 at about 11.35 a.m. to withdrawn an amount of Rs. 15000/-only and before receiving the amount, the ATM Machine went out of service.


My Complaint No. 15649917.

My Docket No. 16735127.

when I checked my accounts and found the amount of Rs. 15000/- only was debited from my account which was not received by me.


Please direct the concerned authorities to do the needful immediately.


I am suffering last 45 days and no one has to co-operate me in this regards.


Please help me to solve my problem as soon as possible because no one has to co-operate me in this regards.

Please give the status of the same.



please treat the matter as most urgent.


I will be highly obliged to you.

Thanking You.

Jatin Kathuria
[protected].

Dear Sir,

I have used PNB ATM, Satyam Plaza, Dilshad Garden, Delhi on 31.05.2009 at about 11.35 a.m. to withdrawn an amount of Rs. 15000/-only and before receiving the amount, the ATM Machine went out of service.


My Complaint No. 15649917.

My Docket No. 16735127.

when I checked my accounts and found the amount of Rs. 15000/- only was debited from my account which was not received by me.


Please direct the concerned authorities to do the needful immediately.


I am suffering last 45 days and no one has to co-operate me in this regards.


Please help me to solve my problem as soon as possible because no one has to co-operate me in this regards.

Please give the status of the same.



please treat the matter as most urgent.


I will be highly obliged to you.

Thanking You.

Jatin Kathuria
[protected].

Dear Sir,

I have used PNB ATM, Satyam Plaza, Dilshad Garden, Delhi on 31.05.2009 at about 11.35 a.m. to withdrawn an amount of Rs. 15000/-only and before receiving the amount, the ATM Machine went out of service.


My Complaint No. 15649917.

My Docket No. 16735127.

when I checked my accounts and found the amount of Rs. 15000/- only was debited from my account which was not received by me.


Please direct the concerned authorities to do the needful immediately.


I am suffering last 45 days and no one has to co-operate me in this regards.


Please help me to solve my problem as soon as possible because no one has to co-operate me in this regards.

Please give the status of the same.



please treat the matter as most urgent.


I will be highly obliged to you.

Thanking You.

Jatin Kathuria
[protected].

Please find below a copy of my complaint addressed to: [protected]@pnb.co.in, [protected]@pnb.c

I have been following up with the Circle Head (Mr. R. Mahajan's office) as well as Vashi Branch, Sector 1, regarding my below complaint. Almost 10 months have gone by and i am yet to get my complain addressed.

Do help me in this regard.

Thanking you,

Roshita Bhat

[protected][protected][protected][protected][protected][protected][protected]---


28th March, 2009




The Branch Manager
Punjab National Bank
Vashi Branch,
Sector 1,
Vashi 400 703


Dear Sir/Madam,

Sub : A/c No. [protected]
Complaint No.14621894 dt.30.03.09

This is with reference to my letter to you in the 1st week of October, 2008 and direct communication with the concerned official in the ATM Dept.

On 28.09.08, I had used my ATM card to withdraw cash (Rs.5000/-) from the Standard Chartered Bank ATM at Sector 2, Vashi. The ATM did not dispense the cash. On updating my pass book I found that Rs.5020/- is debited to my account even though no money was dispensed by the ATM. I have immediately informed your bank both in writing and with personal follow ups with the concerned official in the ATM Dept. I was informed that the amount would be credited as soon as Standard Chartered Bank does their reconciliation.

It is now 6 months since the episode, and the matter remains unsolved. I earnestly request you to personally look into the matter and help me in this regard.

Thanking you,

Yours truly,



(Roshita T. Bhat)

I am Mr.Dhananjaya Shriram Ladikar saving bank account no [protected] Punjab National Bank, Manish Nagar Branch, NAGPUR 440015.

I have used Punjab National Bank ATM south City Raebareli Road Lucknow ATM-ID D1479300 on 12.05.2009 around 10.02 a.m. I have done three withdrawals amounting to Rs 10, 000, Rs8000 and Rs 8000.Out of which Rs 8000 is debited from my saving account but I have not received any cash. I have registered this complaint on 19.05.09 vide complaint no 14846191. Till date there is no response.
Total amount is Rs 26000, which is not possible. My mini statement is showing withdrawl of Rs 26000 on 12.05.09, as maximum cash withdrawal allowed is Rs 25000 per day only.

There is no feedback at Customer care Punjab National Bank till date30.07.2009. They have directed me to talk to ATM Reconsilation Department on telephone no[protected]. But it is difficult/impossible to contact at this number. It is busy all the time.If nothing is learnt from your end in the next 7 days I will have no other choice than to approach to the consumer court for the same.

Your early action is requested.

Thanking you,

Yours sincerely
Dhananjaya Shriram Ladikar
Contact no [protected]

Punjab National Bank — Debit from account but not received

Dear Sir,

I have registered a complaint with your customer care department no. 16684022 on 06 June 2009. After that I contacted your customer care executives thrice for an update but till date I have not received any money, call or any response from your side.I just received a mail acknowledge that, Sir, Claim with other bank has been lodged. Your A/C will be credited soon.
I hope you will not compel me to take legal recourse of the matter. After all my hard money of Rs.5000/- has been retained in an illegal and unauthorized manner. In case I did not heard anything within 15 days of sending this electronic mail. I will be compel to approach consumer redresall forum and will seek damages from the manager of the bank who is rolling me from one corner to another. I hope you will not compel me to take such steps.

Kindly look into the matter and do the needful.

Hope for a positive response,


Amit K. Chaudhary
Saving Account No.
[protected]

my Account no.of PNB is[protected].
By mistakenly i wrote my anoher account number.

Punjab National Bank — no feedback

i withdrew 10000 through atm but because of an error the money was not received but it was debited from my account. i filed a complaint but there is no response from the bank. what step should i take?

PNB — reactivate my net banking

my a/c is [protected] in mall road delhi-110054 ifsc code PUNB0099100 my net banking id is closed so plz activate it soon