[Resolved]  PNB — Online transaction failed ( delay refund)

Address:

Gautam Buddha Nagar, Uttar Pradesh

Sir,

I have complaint regarding PNB BANK , I have an salary account with this bank, On 11th june 2011 my 233/- online debit card transaction failed during under process through www.bookmyshow.com website. I logged complaint regarding the same on 13 june 2011. They committ me my money for refund within 16 days but till today almost 17 days left but my amount not to be refund and when i called today in customer care they said for any refund will take 45 days working days. Between this period i wrote mail for bank officer but they just gave me one docket number. I mentioned here all mails which sent by bank to me. Please look into this matter and try to ressolve soon.


Thank You


Regards,
Bhupesh Mahajan


55495735
is Docket no at which the complaint is registered for resolution.

----- Original Message -----
From: priyanka verma
To: atm crc
Cc: Tarun Shahani
Sent: Monday, June 13, 2011 10:40 AM
Subject: RE: Failed transaction


Sir



Plz check, this is a POS txn.





Regards



Priyanka




[protected][protected][protected][protected]

From: Bhupesh mahajan [mailto:[protected]@rediffmail.com]
Sent: Sat 6/11/2011 11:09 AM
To: Internet Banking
Subject: Failed transaction

Sir,


I was trying to book cinema ticket from www.bookmyshow.com
but during payment transaction its failed and debit from my PNB
Account. Please look this matter and make sure about refund this money.

Account Details

Bhupesh Mahajan
Salary A/c No. [protected]
Failed Transaction Rs. 233/-




Thanks & Regards,


Bhupesh Mahajan