Policy Bazaar — No Responsibility and Pathetic Service

Recently I purchased a car insurance from Policy Bazaar, before placing an order I asked for all the facilities I am going to get if I am buying from them .

Till date haven't received original policy document and nor resolution of issues raised by me after placing an order.

Pathetic customer support and lousy behavior. Would suggest ban on such sites an recomed every one not to use this site for any purchases.
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I have purchased a life policy from policy bazar and they have not revert back after recieving the payment . The communication details are as under.After receiving the payment they are not responding.

Reminder-II

Dear Ankit Khurana,

There has not been any document pick-up and for your reference i am enclousing the attahcement as under.
Kotak1: screen short of payment carried out
Kotak4: screen short of current status showing payment to be made.
Kindly arrnage to do the needful at the earliest.

Thanks & Regards,






--- On Fri, 6/3/11, [protected]@kotak.com <[protected]@kotak.com> wrote:


From: [protected]@kotak.com <[protected]@kotak.com>
Subject: Document Pickup Apponitment Schedule
To: [protected]@yahoo.com
Date: Friday, June 3, 2011, 6:09 AM


Dear CUSTOMER,
The appointment for document pick up for your proposal No 70005052 has been confirmed on date 04/06/2011 00:00:00 and time 15-16 hrs.
Warm Regards,

e-Insurance Team
Kotak Life Insurance
BEHAN KE LUND POLICYBAZAAR VALE
i think online policy bazzar is a fraud system, i have taken one policy from policy bazzar named by sarita devi. my a/c also debited by rs 3171 on 31 may 2012 but till[protected] i ha ve not received any proposal no. or policy no. or payment proof
i am also in their fraudence
Really the Policy Bazaar site should be banned. I have also purchased a Car Policy from policy bazaar on 29th Nov 2012. Prior to payment they have called me several times and also assured me all types of help. But very sadly the case was its opposite. They have issued me a cover note which was issued on 29th Nov 2012 and expired on 28th Nov 2012 means -01day of validity. After several followup they did not bother to change the same till date. The people working for this company are not at all customer friendly. I request all not to purchase any kind of Policy from this site.
Dear Freinds,

I had purchased car policy of HDFC ERGO through Policybazaar. When I received the copy, it was surprised to see that all the details were incorrect such as my name, Vehicale Registration no, my address etc.. My existing policy is also expired now & still there is no response from Policybazaar...
When contacting Policybazaar there is no response from them..
I tried to contact to Mr. Mohit ( who was coordinating till I pay the money), Mr. Ravi M, Mr. Rishi, Mr. Sahibjit Singh & till now there is no response from these BUGGERS..

POLICYBAZAAR HAS APPOINTED ONLY FRAUD PEOPLE... DONT DEAL WITH POLICYBAZAAR...

Tx/Pramod
Subject : Claim No : 65784 dated 22/12/2013 for Re-Imbursementy customer Id : [protected], Policy No : [protected], Claim Amount : Rs. 45906/-.

I was admitted due to an emergency chest Pain in Fortis Escorts, Okhla, New Delhi on 14th Dec2013 and I applied for reimbursement purpose, but still i am awaiting reply form Maxbupa healthInsurance Claim Department, Nobody are there replying to me proper response on customer caretoll free no :[protected] and yet not updated on MaxBupa Website Claim process and tracking.I (Mahipat Singh), purchased online MaxBupa Heartbeat Silver Health Insurance plan of 3 Lacs frompolicybazaar.com website in year 2012. My Customer Id [protected], Policy No : [protected].I (Mahipat Singh, Patient) was admitted in FortisEscorts, Okhala, New Delhi on 14th December 2013due to suddnly CHEST pain and hospitalized there from 14th Dec 2013 to 17th Dec 2013, andMaxbupa denied to give me cashless facility on my policy. I have tried many time and gavesatisfactory answered, but they not accepted it, From there side nobady from Investigator/Auditorteam was visited. I paid my hospital bill of . Rs 45906/- (Rupees forty five thousand Nine Hundred sixOnly) by my Credit Card.Now I applied for Mediclaim with all ORIGINAL DOCUMENTS along with filled Claim form signed by mytreating doctors from that hospital and send these document by Speed Post vide no :EH[protected]IN dt 18/12/2013 time 12:05:33, Place : FARIDABAD SECTOR 18 S.O, and it wasdelivered at MaxBupa office, B-1/I-2, Mohan Cooperative I Submit
ndustrial Estate, Mathura road, NewDelhi on 19th December 2013 Time :17:27:00.Now My claim has beed denied by MaxBupa and I wrote Many times to Customer Support Sr. Manager, they not considered on my matter. I also called to Policybazaar.com customer support executive Mr. Sachin, he told me to try send email and call to MaxBupa only.As you are in CEO position at policybazaar.com, please review this case and help to online customer who purchased the Online Helath Insurance Policy from you company.RegardsMahipat SinghMobile [protected]
In March 2015 my complain has been resolved by help of Insurance Ombudsman.

Thanks to this Authority.
These people have the worst after sales service. They think of you only until you make the payment. After the payment is done they leave you in the middle of the ocean. They are least concerned about you.
Policybazzar ap ki site pe jo details show ho raha he 3 loan account active ka wo wrong he mere recent 2 account hi active he or do ki he kissht ja rahi he . kissht ap wala 5500 ka loan account kissht app ne ani site pe close kar diya he to ap ki site pe qu open dekha raha he plz answer me

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