[Resolved]  Postal Department — Poor performance of post office in pattabiram

Address:

Tiruvallur, Tamil Nadu

I'm, Udhayakumar S. residing at Dhanalakshmi nagar in sekkadu went to post office located at thilakar st in pattabiram to buy revenue stamp for my official purpose today [27/08/2011].

I reached the post office by 11.45am & there was only one old man standing in the counter for "Speed post & Stamps" telling the details of his letters to be sent to the man in the counter.

I stood behind the old man waiting for him to finish & by 12.05pm the old man finished his work & left the place.

Then I asked the man in the counter for revenue stamp & he told me to wait as he was typing the speed post, so i waited for him to finish.

The man was keep on typing slowly till 12.25pm & i asked him for stamp again. He starred at me & told to wait. I asked him how long to wait & it was just a revenue stamp so give me so that i'll leave.

That man replied,"I'll give only after typing this work, if you can, wait orelse go to avadi post office & buy the stamp". Avadi post office is so long & i've to take my bicycle a long way to buy.

With no other way to do i waited there & got the revenue stamp by 12.50pm. For buying just a revenue stamp i waited for one hour in post office.

This is not the only incident in that post office. Several months ago when applying for postal identity card also i've faced a similar problem & at that time i was also insulted badly for asking my doubt which is, "Whether i've to paste stamp size photo or passport size photo in the application & can i affix passport size photo if i don't have a stamp sized one".

For my doubt the man in the center table[Head of that office i guess, an old man] replied,"Nee padichavan dhane? andha box kulla passport size photova otta mudiyuma? Arivilla?" in front of other customers.

Is this the way a person in the place of govt servant behave to his customers?

Kindly take action against such ridiculous people & because of such persons in post offices people refuse to use post office to maximum extent & the postal department loses its respect.

I kindly request you to consider my complaint & take appropriate action on the respective person & improve the overall quality of post office in pattabiram.

Regards,
Udhayakumar S.
Mob: [protected]