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[Resolved]  Pothys, T - Nagar Chennai — Treating customers very badly

POTHYs - the worst experiences i have ever faced.....

Situation 1: Planned to purchase some cloths in Pothys, T-nagar. After reached the crowded T-nagar via duraisamy subway, i managed to get into Pothys parking lot just opposite to that building. After parked the bike, the security persons informing me that, "you should show pothys purchase bill while getting the bike in return, otherwise you have to pay rs.100 fine" (really non-sense response i have ever heard). So, i asked, what would i do if i wont like & purchase anything in pothys, he said, "you ve to purchase minimum of rs.100, we invested crores of rupees in buying this parking lot opposite to our shop"... (wat wud we do if he invested in parking lot, Are they thinking that we people are nuts? And then he is saying, "if you are not able to purchase for even rs.100, dont come pothys".....

Situation 2: Inspite of this, me, my brother and his wife went to the shop to complaint this incident and to purchase some shirt materials in 5th floor, after selected the clothes, we just stepped out of the floor to drink water with clothes in our hands, suddenly one security person, forcefully pulling the clothes from my hand and from my brother's wife's hand... thinking like we stolen the cloths, wat other people will think if dey do lik this.. dey dont know what is manners and how to behave with customers.. they cud have tell the way where billing is done instead of ill-treating like this.... then we thrown this shirt material and stepped out of the shop....

After this, i have decided i will never purchase anything from Pothys and i will advise all my friends, relatives not to go this irresponsible shop ever again!

I want to bring this to Pothys upper level management... So, whereever i can, i am posting my worst experience with Pothys...
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Complaint marked as Resolved Aug 13, 2020
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    Pothys
    Customer Care Service
    Customer satisfaction rating
    16%
    Complaints
    115
    Pending
    0
    Resolved
    18
    Pothys  Phone
    +91 89 3959 3990
    +91 47 1257 4133
    Pothys  Address
    Nikunjam Building, M.G.Road, Salem - Kochi - Kanyakumari Highway, Ayurveda College Junction, Vanchiyoor, Thiruvananthapuram, Kerala, India - 695001
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