Pothys
Pothys
Customer satisfaction rating: 13%
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137
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Pothys Customer Care

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Address
Nikunjam Building, M.G.Road, Salem - Kochi - Kanyakumari Highway, Ayurveda College Junction, Vanchiyoor
Thiruvananthapuram
Thiruvananthapuram District
Kerala
India - 695001

Customer Care Phone Numbers and Contacts

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Additional info
F.A.Q.

Contact Form

Offices & Branches

Chennai
No:15, Nageswara Rao Road, Panagal Park, Chennai - 600 017. Tamil Nadu, India
Tel: +91 89 4396 6333, +91 89 2431 0901, +91 89 2431 0902, +91 89 2431 0903
Mr. J. Rajkumar - GM
Mob: +91 98 4037 9351

Chennai
Pothys Boutique Pvt Ltd., 107, G. N. Chetty Road, Next To Vani Mahal T. Nagar, Chennai - 600017
Tel: +91 44 2815 0103
Mr. D. Chandrasekar - GM
Mob: +91 89 3959 3910

Chennai
Pothys Hyper, #84 - 85, Usman Road, T. Nagar, Chennai - 600017
Tel: +91 44 2431 0770
Mr. S.P. Sivamohan - GM
Mob: +91 89 3999 0551

Online Shopping Queries
Mr. R. Kuppusamy
Mob: +91 89 3959 3990
(between 10AM - 9PM)

All Institutional Corporate & Bulkenquiries In Fabrics & Readymades
Narayan Vyas
Mob: +91 94 4402 7741, +91 91 7662 7741

Srivilliputhur
Mr. Balamurugan - GM
Mob: +91 95 7811 5718

Madurai
Mr. B. Senthil Kumar - GM
Mob: +91 96 5522 9975

Tirunelveli
Mr. H. Marzook Rahuman - GM
Mob: +91 90 4706 1650

Coimbatore
Mr. K. Sakthi Narayanan - GM
Mob: +91 97 8601 0000

Coimbatore
Mr. Rajasekaran - GM
Mob: +91 96 2626 1111

Pondicherry
Mr. Krishna Kumar - GM
Mob: +91 98 8448 0780

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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13%
Complaints
137
Pending
0
Resolved
18
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 10:00 am - 09:00 pm
Tue 10:00 am - 09:00 pm
Wed 10:00 am - 09:00 pm
Thu 10:00 am - 09:00 pm
Fri 10:00 am - 09:00 pm
Sat 10:00 am - 09:00 pm
Sun 10:00 am - 09:00 pm

Pothys Complaints & Reviews

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We are very much disappointed with employees I'll treated us at silk saree section at 2nd floor. As a...
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Today I went to pothys chennai, I ordered a tea in cafeteria, person in billing asked Rs 20, I asked him why 20, used to pay...
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I got my order delivered today & found it was damaged order I’d is ORD_56623...
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Someone used my mobile number regards the purchasing... check the details of Customer id: 1139888...
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I have purchased via WhatsApp online shopping and I paid for my package fee plus customs here. When I received my items I...
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I visited Trivandrum Pothys today morning. After purchasing my items from the stationary (vegetables) section, I went to the...
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This is in reference to bill no DC95 dated 9th July generated from pothys Madurai store whereby we purchased 4 silk sarees today amounting to INR 15660 and despite confirming to us that blouses are not packed by salesman and charged in full no blouses are packed.
I am very upset with this approach & it simply spoil the image of pothys brand.
Jul 09, 2021

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    Today I have purchased grocery worth Rs 2552. Bill no 10/54521. I have purchased 2 Bella perefecta ultra maxi, but billed for 3. I have paid nearly 125 extra. Could you please help to refund it back.
    Jul 03, 2021

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      I bought a new mobile. It is not working properly from the first use.batter gets down very fast and takes 7_8 hours to fully charged. Network gets always disconnected. given me the product without proper checkup.
      Jun 26, 2021

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        I have ordered for 10 Items of provisional items yesterday morning, they called me today and told everything is ready, Still I am waiting for delivery. If any delay in your process, please tell your people to cancel the order, we could not wait for two days, in these lock down days. My mobile No. [protected]
        Jun 05, 2021

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          Sir/ Madam

          An order was placed by me via Pothys app on[protected] details of which is as follows:

          Order No.ODD34874
          Trans Amount Rs.4978/- (payment acknowledged via trailing mail)

          Not delivered so far. Kindly arrange to provide the details of non delivery.. I[censored]nable to process the request kindly intimate and refund the amount..

          Request to intimate the status at earliest please...

          Kind regards
          Bainy Johnson
          Vettucaud
          ph [protected]
          May 23, 2021

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            Hi i got my order delivered at home and i want to return one saree from my order as its not the same color shown in picture
            I tried to send email to [protected]@pothysmart.com but it says no email address available.
            Please help as return policy is 24 hours within order delivery
            My order number is 49772
            May 22, 2021

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              1st online pothysmart purchase through online.
              Worst experience in my lifetime.
              We ordered for more than 7604INR.br...
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              I have given online orders for grocery.
              Its been three days.
              They are not deliverying the items.
              When i called they said they will deliver at home.
              Here its nothing left to cook.
              Waiting for 3days.
              With isolation patients.

              They are doing wrong to the people.
              May 08, 2021

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                Dear sir,
                I gave home delivery order on 6/5/2021.
                Its been three days they are not responding to my orders. When i called they said they will deliver at home.
                Its lock down now. I feel the crew is cheating
                May 08, 2021

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                  I had ordered grocery from pothy's online grocery store . Order No ODD26377... Now staffs are calling and told me many of things are out of stock and many items have got change in price..
                  why u people are not putting correct price on website ?
                  So this is my first pathetic experience through online purchase...
                  May 05, 2021

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                    நான் 5.5.2021 அன்று pothys mart app மூலம் 4000 ரூபாய்க்கு பொருள் வாங்கினேன்.. பணமும் செளுதிவிட்டேன்... ஆனால் இன்னும் என்னிடம் பொருள் வந்து சேர வில்லை ... அதற்கு தக்க பதிலும் pothys தரப்பில் இருந்து வரவில்லை... ஃபோன் பண்ணாலும் எடுக்க வில்லை... இதற்கு தக்க பதில் கூறவும்...
                    May 05, 2021

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                      I have purchases wide debit card with Pothys, without my knowledge cashier redeemed my debit card cashback points. also not reduced in my bills, i fully paid the bill amount. after few days i checked my debit card points history, I socked full points redeemed by pothys.
                      Apr 23, 2021

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                        Hi Team,
                        This is to bring to your notice that I had bought a silk saree on 18th May 2018, and I had just worn it once,...
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                        Hi,
                        Today in pothys Salem I received a different pack that I haven't purchased. I received someone else parcel instead of mine.That parcel amount is 169 but inside that I could find 80RS worth one key chain only. Either I want my parcel back that I purchased or refund the amount ASAP. I have receipt that I purchased as a proof.
                        Apr 12, 2021

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