Pothys Customer Care
Pothys
| Website: | www.pothys.com |
Address
Nikunjam Building, M.G.Road, Salem - Kochi - Kanyakumari Highway, Ayurveda College Junction, Vanchiyoor Thiruvananthapuram Thiruvananthapuram District Kerala India - 695001 |
Customer Care Phone Numbers and Contacts
Additional info
F.A.Q.
Contact Form
Offices & Branches
Chennai
No:15, Nageswara Rao Road, Panagal Park, Chennai - 600 017. Tamil Nadu, India
Tel: +91 89 4396 6333, +91 89 2431 0901, +91 89 2431 0902, +91 89 2431 0903
Mr. J. Rajkumar - GM
Contact Form
Offices & Branches
Chennai
No:15, Nageswara Rao Road, Panagal Park, Chennai - 600 017. Tamil Nadu, India
Tel: +91 89 4396 6333, +91 89 2431 0901, +91 89 2431 0902, +91 89 2431 0903
Mr. J. Rajkumar - GM
Mob: +91 98 4037 9351
Chennai
Pothys Boutique Pvt Ltd., 107, G. N. Chetty Road, Next To Vani Mahal T. Nagar, Chennai - 600017
Tel: +91 44 2815 0103
Mr. D. Chandrasekar - GM
Mob: +91 89 3959 3910
Chennai
Pothys Hyper, #84 - 85, Usman Road, T. Nagar, Chennai - 600017
Tel: +91 44 2431 0770
Mr. S.P. Sivamohan - GM
Mob: +91 89 3999 0551
Online Shopping Queries
Mr. R. Kuppusamy
Mob: +91 89 3959 3990
(between 10AM - 9PM)
All Institutional Corporate & Bulkenquiries In Fabrics & Readymades
Narayan Vyas
Mob: +91 94 4402 7741, +91 91 7662 7741
Srivilliputhur
Mr. Balamurugan - GM
Mob: +91 95 7811 5718
Madurai
Mr. B. Senthil Kumar - GM
Mob: +91 96 5522 9975
Tirunelveli
Mr. H. Marzook Rahuman - GM
Mob: +91 90 4706 1650
Coimbatore
Mr. K. Sakthi Narayanan - GM
Mob: +91 97 8601 0000
Coimbatore
Mr. Rajasekaran - GM
Mob: +91 96 2626 1111
Pondicherry
Mr. Krishna Kumar - GM
Mob: +91 98 8448 0780
View More Information... Chennai
Pothys Boutique Pvt Ltd., 107, G. N. Chetty Road, Next To Vani Mahal T. Nagar, Chennai - 600017
Tel: +91 44 2815 0103
Mr. D. Chandrasekar - GM
Mob: +91 89 3959 3910
Chennai
Pothys Hyper, #84 - 85, Usman Road, T. Nagar, Chennai - 600017
Tel: +91 44 2431 0770
Mr. S.P. Sivamohan - GM
Mob: +91 89 3999 0551
Online Shopping Queries
Mr. R. Kuppusamy
Mob: +91 89 3959 3990
(between 10AM - 9PM)
All Institutional Corporate & Bulkenquiries In Fabrics & Readymades
Narayan Vyas
Mob: +91 94 4402 7741, +91 91 7662 7741
Srivilliputhur
Mr. Balamurugan - GM
Mob: +91 95 7811 5718
Madurai
Mr. B. Senthil Kumar - GM
Mob: +91 96 5522 9975
Tirunelveli
Mr. H. Marzook Rahuman - GM
Mob: +91 90 4706 1650
Coimbatore
Mr. K. Sakthi Narayanan - GM
Mob: +91 97 8601 0000
Coimbatore
Mr. Rajasekaran - GM
Mob: +91 96 2626 1111
Pondicherry
Mr. Krishna Kumar - GM
Mob: +91 98 8448 0780
Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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Complaints
137
Pending
0
Resolved
18
So far so good - The company responded to our notifications and is working on resolving complaints.
Working hours
| Mon | 10:00 am - 09:00 pm |
| Tue | 10:00 am - 09:00 pm |
| Wed | 10:00 am - 09:00 pm |
| Thu | 10:00 am - 09:00 pm |
| Fri | 10:00 am - 09:00 pm |
| Sat | 10:00 am - 09:00 pm |
| Sun | 10:00 am - 09:00 pm |
Pothys Complaints & Reviews
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Hi,
We are very much disappointed with employees I'll treated us at silk saree section at 2nd floor. As a...
We are very much disappointed with employees I'll treated us at silk saree section at 2nd floor. As a...
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Today I went to pothys chennai, I ordered a tea in cafeteria, person in billing asked Rs 20, I asked him why 20, used to pay...
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Someone used my mobile number regards the purchasing... check the details of Customer id: 1139888...
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I have purchased via WhatsApp online shopping and I paid for my package fee plus customs here. When I received my items I...
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I visited Trivandrum Pothys today morning. After purchasing my items from the stationary (vegetables) section, I went to the...
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Pothys — Frauds non receipt of products despite payment
This is in reference to bill no DC95 dated 9th July generated from pothys Madurai store whereby we purchased 4 silk sarees today amounting to INR 15660 and despite confirming to us that blouses are not packed by salesman and charged in full no blouses are packed.
I am very upset with this approach & it simply spoil the image of pothys brand.
I am very upset with this approach & it simply spoil the image of pothys brand.
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Pothys — Refund
Today I have purchased grocery worth Rs 2552. Bill no 10/54521. I have purchased 2 Bella perefecta ultra maxi, but billed for 3. I have paid nearly 125 extra. Could you please help to refund it back.
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Jul 03, 2021
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Pothys — Mobile phone
I bought a new mobile. It is not working properly from the first use.batter gets down very fast and takes 7_8 hours to fully charged. Network gets always disconnected. given me the product without proper checkup.
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Jun 26, 2021
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Pothys — Delivery of groceries
I have ordered for 10 Items of provisional items yesterday morning, they called me today and told everything is ready, Still I am waiting for delivery. If any delay in your process, please tell your people to cancel the order, we could not wait for two days, in these lock down days. My mobile No. [protected]
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Jun 05, 2021
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Pothys — Order placed not delivered
Sir/ Madam
An order was placed by me via Pothys app on[protected] details of which is as follows:
Order No.ODD34874
Trans Amount Rs.4978/- (payment acknowledged via trailing mail)
Not delivered so far. Kindly arrange to provide the details of non delivery.. I[censored]nable to process the request kindly intimate and refund the amount..
Request to intimate the status at earliest please...
Kind regards
Bainy Johnson
Vettucaud
ph [protected]
An order was placed by me via Pothys app on[protected] details of which is as follows:
Order No.ODD34874
Trans Amount Rs.4978/- (payment acknowledged via trailing mail)
Not delivered so far. Kindly arrange to provide the details of non delivery.. I[censored]nable to process the request kindly intimate and refund the amount..
Request to intimate the status at earliest please...
Kind regards
Bainy Johnson
Vettucaud
ph [protected]
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May 23, 2021
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Pothys — Refund email
Hi i got my order delivered at home and i want to return one saree from my order as its not the same color shown in picture
I tried to send email to [protected]@pothysmart.com but it says no email address available.
Please help as return policy is 24 hours within order delivery
My order number is 49772
I tried to send email to [protected]@pothysmart.com but it says no email address available.
Please help as return policy is 24 hours within order delivery
My order number is 49772
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May 22, 2021
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1st online pothysmart purchase through online.
Worst experience in my lifetime.
We ordered for more than 7604INR.br...
Worst experience in my lifetime.
We ordered for more than 7604INR.br...
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Pothys — Grocery not delivered
I have given online orders for grocery.
Its been three days.
They are not deliverying the items.
When i called they said they will deliver at home.
Here its nothing left to cook.
Waiting for 3days.
With isolation patients.
They are doing wrong to the people.
Its been three days.
They are not deliverying the items.
When i called they said they will deliver at home.
Here its nothing left to cook.
Waiting for 3days.
With isolation patients.
They are doing wrong to the people.
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May 08, 2021
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Pothys — Not delivering the products
Dear sir,
I gave home delivery order on 6/5/2021.
Its been three days they are not responding to my orders. When i called they said they will deliver at home.
Its lock down now. I feel the crew is cheating
I gave home delivery order on 6/5/2021.
Its been three days they are not responding to my orders. When i called they said they will deliver at home.
Its lock down now. I feel the crew is cheating
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May 08, 2021
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Pothys — Online Grocery purchase
I had ordered grocery from pothy's online grocery store . Order No ODD26377... Now staffs are calling and told me many of things are out of stock and many items have got change in price..
why u people are not putting correct price on website ?
So this is my first pathetic experience through online purchase...
why u people are not putting correct price on website ?
So this is my first pathetic experience through online purchase...
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May 05, 2021
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Pothys — Order
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May 05, 2021
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Pothys — Unauthorized Debit card point redeem
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Apr 23, 2021
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Hi Team,
This is to bring to your notice that I had bought a silk saree on 18th May 2018, and I had just worn it once,...
This is to bring to your notice that I had bought a silk saree on 18th May 2018, and I had just worn it once,...
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Pothys — Received different parcel
Hi,
Today in pothys Salem I received a different pack that I haven't purchased. I received someone else parcel instead of mine.That parcel amount is 169 but inside that I could find 80RS worth one key chain only. Either I want my parcel back that I purchased or refund the amount ASAP. I have receipt that I purchased as a proof.
Today in pothys Salem I received a different pack that I haven't purchased. I received someone else parcel instead of mine.That parcel amount is 169 but inside that I could find 80RS worth one key chain only. Either I want my parcel back that I purchased or refund the amount ASAP. I have receipt that I purchased as a proof.
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Apr 12, 2021
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Latest Resolved
- ORD_27093/Product not shipped and delivered
- ORD_27238 - No update on the order
- lazy people in super mall
- Arrogant behaviour of staff
- Damage material and missing cloths
- pos double debitting of my amount on 09.08.2014 at puducherry pothys
- they ask extra money at the time exchange on a product of same MRP
- TRICKY SUPERVISOR & STAFFS
- CHEATERS
- poor quality dress materials
Featured Complaints
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Complaint Status