Pothys Complaints & Reviews

When i went to buy phone from pothys one mr saker from phone department told samsung ao5s is new model i told him i need 4g samsung new model which shouldnot heat and 8gb ram minimum. He told it will not heat and also told 4gb ram is already installed in phone and if you want 8gb u can change from settings. I told him i need atleast 8 gb ram. And i asked him to show how to change 4 gb ram to 8gb.. He opened the settings and showed ram options...

From today I am withdrawing customership with pothys it is worst experience I faced at super market... I brought sunfeast supermilk biscuits it was written upon buying 2 packs 1 is free...at the billing counter the billing person said I will receive the free at free gift counter and removed 1 packet. But when I went to the gift counter the person responsible blamed me I have already taken the free packet and some other higher official attended...

I have purchased a sofa and wardrobe 11 days ago buy still not received

I paid the entire bill amount including delivery charges ..58098 rs in total.

They promised to deliver on 10th Mar but that hasn't happened

I went to the store again to check the status but the way they responded was really annoying

Pothys sales persons will never ever do follow up or give proper updates to...

Hi there, we had a highly worst customer handling experience in your reputed retail at chrompet chennai(3rd floor). We had a chudi purchase. As per your sales staffs guidance it is possible to have alterations in that dress there itself. After billing we went to alter...literally I can't accept how that man handled us..not listening properly and reply is rude. And went to exchange rugged and worst way of handling. Being our family shopping...

I bought clothes worth 6400 today at Pothys, Madurai. I was going to pay it at 2nd floor and asked the guy to discount the already available points in my account. To my surprise he asked me to go to the ground floor for that. I also went from the 2nd floor to the ground floor. The guy at the ground floor then asked me to get it done at 2nd floor itself. I was totally pissed and came again to 2nd floor to the guy again. Now he is doing the...

Today we went pothys Coimbatore cross cut road branch to purchase men's collections for my family function the staff are not responce correctly and they not ready to show the collection also we requested 4 staffs to show the collection but they redirecting one by one, today we very disappointed in that....

We purchased a wedding silk saree worth Rs.22000 at that time they we’re issuing the gift vouchers we almost purchased dress worth more than 70000, In the gift voucher counter we got the gift vouchers for everything other than the silk saree as we did not have the bill so I asked the person who was sitting on the counter said u can bring the bill and get vouchers till 31st Jan but wen we went and asked for it they said the information was...

I will purchase some on 8th Jan 2024
7.21 pm @ trichy Shop rupees 1523.00 Amount debit 1 st this failure

Next time try 7.22 pm successful 1523.00

Amount not credit i
In my side
Mobile ; [protected]...

Dear GM,
Pothys Bangalore

I had purchase a Saree from your Bangalore store on 4/5/2022.
The bill is attached below for reference .
After wearing the same for once only it was found that the saree is getting torn from various places .
The silk threads have become so fragile that it lost all its strength . Multiple areas got torn like paper .
The saree costed me 21741 and how come the quality...

Hi i recently ordered some groceries from pothys hyper chennai chromepet. I added all the items to cart and i selected pay on delivery. i got message saying order placed. its been 2 days, i keep enquiring them regarding same but no response, today when i connected they are saying order new. The online manager Nivas iss very unethical and unpolite. he didnt even try to understand my problem . My question was wht if i paid the money. He is...

I shopped at Trichy and spent about RS50, 000/-. The cashier at the floor I spent the monies was not able to upload the points into my card.. He asked me to approach the customer care at the ground floor. The care officers (I) said that the system was down, (I) can’ t upload as I had enjoyed some discount. Such inconsistent information given without any verification or explanation. When I said that was not what was informed to me, she kept...

Dear sir,
I have purchased curtains, pellow and pellow covers on 02/10/2023.
I again visited pothys at salem on 08/10/2023 for getting the bill, mentioning my name and GST number for claiming purpose at account department but they told nothing can be done.
I request you please attend my genuine request and do the needful by mentioning my name (Vineet Gautam) and required GST no--33AAACS8577K1ZW....

Dear sir,
I have purchased curtains, pellow and pellow covers on 02/10/2023.
I again visited pothys at salem on 08/10/2023 for getting the bill, mentioning my name and GST number for claiming purpose at account department but they told nothing can be done.
I request you please attend my genuine request and do the needful by mentioning my name (Vineet Gautam) and required GST no--33AAACS8577K1ZW.

Regardsbr...

On 28.09.2023, we visit Puducherry pothys purchased some garments and go to super market on that time my baby by mistake take some small green grapes and that place one lady staff ( name Parvathi) rudely take back the grapes for my baby .. After that rudely informed me not for eat only for sales we say sorry. We purchased some groceries and vegetables we go for billing same lady staff came and gave the bill Rs.11.40 for grapes.. we ask why,...

டிஸ்கவுண்ட் வுச்சரில் உள்ள குறைகள். 1.வவுச்சரில் முழுவதும் ஆங்கிலத்தில் உள்ளது. 2. 2500ரூபாயிக்கு வாங்கினால் தான் 500தள்ளுபடி என்று தங்கள் குரோம்பேட்டை பிரான்சில் கூறினார்கள்....

Hello, I am shopping once a week at your pothys SUPERMARKET You have been giving me bags for so many days now you are saying that I have to pay for it. I buy five bags of stuff in one go. I buy approx 6000 to 1000 items and your supermarket now asks me to pay for bags when I buy items.When I bought it today, it was more than five bags and I spent almost 40 rupees on the bag alone So look at your retention of your customers Why can't you when...

Dear Pothys Customer Service Team,

I hope this email finds you well. I am writing to express a concern regarding a recent purchase I made at your Pothys Coimbatore Oppanakara Street branch.
The issue pertains to the invoice provided for the dress I purchased and the complications it poses for tax-related purposes.

Upon purchasing the dress, my request was to have the invoice issued in my name, as it...

I made a bulk purchase of sarees recently to gift my relatives and got a complaint from them the saree we gave is damaged one. It was very embarrassing moment to us to hear that. We really felt very bad about this as we thought quality of pothys dress will be good....

In Trivandrum pothys, yesterday I visited men shirt collection where I tried 7-8 cloths but dint choose anything. Upon leaving, one staff named Vijayakumar ( handicapped staff) called me in harsh tone questioning why I dint choose and simply came . I reported this to floor manager but seemingly supporting his staff . It came as a surprise to me the way they treat customers.

I request you to take this matter for his harsh behaviour....

Please note that most of the liquid items are on higher price than the market rate. GST will be added on top of this higher charged....