[Resolved] Pothys — ORD_27093/Product not shipped and delivered
I placed the above mentioned order on Nov 04th using pothys online shopping app and I don't see any update on the order so far with expected delivery date on 11th Nov.
The customer sipport number is not active sine last week and always receive line busy tone.
There is no option on the app to cancel order too.
I need refund amount.
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Nov 28, 2020Complaint marked as Resolved
After noticing the email or phone call from consumer complaints, the manager from Pothys reached me over phone. They apologized for the delay and stated the order placed was missed due to some order payment update issue in system. They promised to send the product within 2 days and the product was delivered to me today. For any similar queries customers can reach to [email protected]
Pothys customer support has been
notified about the posted complaint.